The St. Regis Jakarta

This is my first time having event at The St. Regis Jakarta and I really recommend it. I've been conducted event in many top 5 star hotel and I can tell you, they are the best! From service, food to location, all very good. The sales and marketing process is very seamless and easy to work with. All banquet team, mr Ditto , Bagas , Irma & pak Wawan, Yosua, mr Gyo, provided top notch service that beyond your expectation. It might sound exaggerating but that shows how satisfied I am with St Regis Jakarta. Atmosphere also very elegant and suitable for a high-end vibes. Will definitely come back for the next event!

Stayed here on a weekday during Ramadan with my kid, and the team really helped us enjoy the kids facilities. On our last night, we were pleasantly surprised by mas Fadhil and Davin with their warm service and thoughtful gesture. Thank you so much Overall, everything was great. A small suggestion: it would be nice if the hotel could provide some kids swimming equipment in the future to make the experience even better.💛

Our family of four stayed at The St. Regis Jakarta from December 22 through December 29, 2025 while attending a Jehovah’s Witness convention in the city. A very large number of convention delegates were also staying at the hotel, yet despite the high occupancy, the staff consistently went above and beyond to cater to every need. What truly stood out was the personal attention. Staff members we interacted with only once not only remembered our names, but also recalled our preferences. Everyone was exceptionally hospitable, and the hotel itself was immaculately clean and beautifully maintained. From the moment we checked in, the front desk staff was extremely accommodating, helping arrange our two rooms side-by-side so my husband and I could be close to our two teenage boys. We are especially grateful to Lulu, one of the hostesses in the Drawing Room, who took excellent care of us throughout our stay. We would also like to recognize Ricardo Sencilla, who made a point to personally greet us and ensured that all convention delegates were well cared for. This was an exceptionally busy time of year due to both the holidays and the convention, yet The St. Regis staff ensured that every guest felt welcomed and supported. Finally, we must mention Chef Jon, the Chinese chef—his food was absolutely outstanding. If we ever return to Jakarta, The St. Regis will undoubtedly be our hotel of choice.

We chose to stay at St. Regis Jakarta specifically for the kids club rave experience, and we clearly mentioned this in our booking email and inquiry before arrival. We arrived at 1 PM and were told it was fully booked for the entire day. This was very disappointing, especially since it was the main reason for our stay. To make matters worse, another guest who arrived around the same time was allowed same-day access without prior booking, even bring bigger number of kids, which felt inconsistent and unfair. For a five-star hotel, check-in and breakfast was also overcrowded and chaotic. The app customer service was more helpful than the duty manager onsite, who did not offer a meaningful solution even after we mentioned we were cancelling the reservation. Overall, the experience did not reflect the level of anticipation and service expected from a brand like St. Regis. Although I appreciate the room service and their gesture to making up for the kids club booking. Pro tips: the kids club booking start on 6am morning..

We had a wonderful stay at The St. Regis Jakarta, and once again the service truly set it apart. Our favourite member of staff, Fredlyn, made our experience especially memorable — she even remembered our preferences from our previous visit, which made us feel genuinely welcomed and valued. We would also like to warmly acknowledge Wiratama, Aye, and Joshua, who were all exceptional throughout our stay. Their professionalism, kindness, and attention to detail reflected the high standards of the St. Regis brand. From the comfort of the room to the thoughtful, personalised service, everything was outstanding. This level of care is what keeps us coming back, and we are already looking forward to our next visit.

A New Year Welcomed with Grace, Tradition, and Quiet Mastery||To welcome the turning of the year within the noble halls of St. Regis Jakarta has, once again, been an honour of the highest distinction. This New Year’s Eve marked my third consecutive celebration at St. Regis Jakarta, a tradition I return to not out of habit, but out of reverence for a house that understands elegance as legacy rather than performance. With each passing year, the experience is rendered with the same quiet mastery—measured, graceful, and unmistakably refined.||Arrival and Check-in Experience:|From the very first moment, the arrival unfolded with composure and impeccable coordination. My sincere appreciation is extended to Mohammad Iqbal Karamayudha, Guest Service Manager, together with Arya, Geyrald Nathaniel, Fikri, Azhar, and Valeska Purnama, Loyalty Officer, from the Front Office team, as well as Laksmita Dewi, Assistant Director of Rooms. Their attentiveness and discretion shaped a welcome that felt dignified, unhurried, and deeply considered. The recognition extended upon arrival was subtle, refined, and profoundly appreciated—setting a tone of quiet distinction for the evening ahead.||Room and Butler Service:|The private sanctuary of the room reflected the very essence of St. Regis service—thoughtful, precise, and instinctively attuned. I extend my warm appreciation to Ibu Sagung Dewi for the meticulous preparations arranged prior to my arrival. My gratitude also goes to Clarissa Siemmanjaya, Mohammad Yogi Adiputra Priatna, and Mas Diki Chandra, whose presence was felt not through intrusion, but through flawless anticipation. The 24-hour butler service was delivered with a natural grace that spoke of tradition, discipline, and genuine pride in service.||Spa Experience:|The spa offered a rare interlude of stillness amid the cadence of celebration—an oasis befitting reflection at the close of one year and the threshold of another. My sincere appreciation is extended to Muliani Ni Komang, Director of Spa, whose gracious leadership was evident in the serene harmony of the experience. I also wish to acknowledge Mas Budi from the Spa team for his calm professionalism and attentive care.|My heartfelt thanks further extend to the Spa Therapist team, whose skilled hands, quiet presence, and intuitive understanding of balance transformed the treatment into an experience of true restoration and refined well-being.||Food & Beverage Experience:|Throughout my stay, the excellence of the Food & Beverage experience was evident in both detail and demeanor. I am deeply grateful to the Bel Étage team—David Pongkendek, Aurellya Sastrodihardjo, Ela Gratia Natalia, Age, Edo, Mas Ilham, Edward Yehezkiel Sirait, Muhammad Aldi Septian, and Sebastian Gustanto—whose service was marked by refinement, precision, and genuine warmth.|My warm thanks also extend to Ilham Sigit Winnanto, Ibu Lulu Nabilla Rusmawan, and Rasyad Khairi, Restaurant Manager, whose thoughtful orchestration and gracious leadership ensured each dining moment felt both personal and impeccably composed.||Rose Dining Experience:|An evening at Rose was an eloquent expression of culinary restraint and artistry. My sincere appreciation goes to Chef Kevin Lee, Wynne Aurelia Harlie, and Galih Nugraha for an experience defined by refined flavours, elegant pacing, and a quiet confidence that allowed the cuisine to speak for itself.||The St. Regis Bar:|The St. Regis Bar remains an enduring cornerstone of my New Year’s Eve tradition. My heartfelt appreciation is extended to Tesalonika Omega, Karina K., Bar Floor Manager, Nara, Aldo, Siska, Zowe, Ika Dian Aruna, Fransiska, Laras Oktariani, and Paulo Naranjo, together with Fahri Yusuf, Bartender, Muhammad Ridwan, and the St. Regis Bar Jakarta home band. Their mastery, warmth, and intuitive sense of rhythm created evenings that were spirited yet impeccably poised—faithful to the timeless legacy of the St. Regis name.||Special Appreciation:|I wish to extend my sincere appreciation to Pak Oliver Kreuzer, General Manager, and Riccardo Fabian, Hotel Manager, whose steady leadership is reflected in every aspect of the guest experience. My thanks also go to Konstantin Nemochnyi, Director of Food & Beverage, whose vision and stewardship were unmistakably present in the consistency and elegance of each culinary moment.|Finally, my deepest gratitude is reserved for Pak Tono, “the first face of St. Regis Jakarta,” whose dignified presence and gracious manner continue to embody the soul of this remarkable house.||As the year turned, St. Regis Jakarta once again proved to be more than a place of celebration—it is a residence of tradition, grace, and enduring refinement. Thank you to the entire team for curating a New Year’s Eve defined by poise, sincerity, and understated grandeur. I look forward to continuing this cherished tradition in the years to come.||Warmest regards,|Agung

Had a great experience hosting an event at St. Regis Jakarta. The banquet team was incredibly attentive, professional and genuinely helpful. The non-stop coffee support during the event was truly appreciated especially in event, where sleep is often limited. The St. Regis (Marriott) team really understands these small but important details. Everything ran smoothly and it was a pleasure working with the team.||Marriott has become one of my preferred venues this year, thanks to the consistently outstanding service and the team’s warm, professional support throughout each event.

Generally I have a pleasant short stay here. Everything is immaculate despite several flops that shouldn’t be happened for a top notch hotel brands. What I like the most is the grande and majestic design of the christmas decoration (since I stayed here in December), tranquility of the room (so refreshing and well thought), and fabulous taste of dishes (Belle Etage is amazing). Hotel staff is respectful though I understand it requires extra to serve tons of demanding guest during festive period. Good gesture as well to address flops I mentioned before.