The St. Regis Sanya Yalong Bay Resort

Before starting the review I’d like to give a huge thanks to Ms. Luna who made our stay memorable and pleasant. She helped us absolutely with EVERYTHING and very quickly!!! Hope her management gets to read this message for a proper praise! Our stay at the St. Regis Sanya was nothing short of exceptional. From the moment we arrived, the staff delivered warm, attentive, and personalized service that made us feel genuinely welcomed. The property itself is stunning—lush tropical grounds, serene beachfront views, and beautifully maintained facilities that exude luxury without feeling overwhelming. The room was spacious, elegantly designed, and spotless, with thoughtful touches throughout. The cleaning came twice a day. They even put a glass and a bottle of water next to your bed in the evening. They also fill the mini bar with soft drinks to your choice. The breakfast was included and the variety of foods was impressive, more like a lunch or dinner menu. The prices at the property are high but everything is of a good quality including service. The hotel is super kids friendly. There’s indoor playground and many different activities throughout the day. You can also get 10 professional photos for free.

Stayed for 9 days at the Villa. The villa itself was fantastic. Great rooms with a private pool and jacuzzi. The butlers were very friendly and helpful. However, the food in the hotel was horrible - very expensive and not tasty. The breakfast for villa guests were supposedly to be better than the breakfast for other guests, but it had very limited selections, and the breads were stale… For a 5-star resort with a premium price tag, my husband and I had expected more. We ended up ordering in from local places, which were not great, and had to leave the premises to eat at another hotel’s restaurant. While the villa was superb, the onsite food quality is to be improved.

1_ The location is great and you can't find better. 2_Big thanks for MS. LUNA she was amazing and speaking very good English she was helpful. 3_We face an issue with the food especially at lunch and dinner because we are Muslims we asked only for halal food and they tried there best I think 4_The service was nice except from housekeeping they forget multiple initial things like tissues not provided and blanket for my children but when I asked them they quickly bring it and quickly bring anything you need.5_The front desk employee they are so helpful and kind but can't speak English and we face issue with them multiple times because this issue.And hotel like St. Regis should not be happened . In general it's good stayed thx to everyone.

If you are thinking to make a reservation at this hotel, my advice would be not to use Expedia. Expedia's descriptions of the ammenities are not right: they may say you are booking an ocean (sea) view but the hotel staff will place you in a pool or garden view room. Expedia has no control there as majoirty of guests book via local travel sites. The hotel staff was not helpfull at all when it came to a wrong reservation, especially one particular manager, a woman who called herself "Chris": somewhat sly and deceiptful, she did her best to check us into a room that we did not book. Awful experience. We witnessed several other unhappy guests arguing at the reception desk as well. Another thing to remember is that internet connection is rather bad there: spotty and unstable, even with VPN. Overal though, it is a nice aging hotel, with clean rooms, very expensive even by the US standards restaurants, and a pretty good sandy beach. A New Year party at St. Regis Sanya was really, really bad and quite pathetic, so we had to go to the nearvy Sheraton which had a great and entertaining NY 2026 celebration. I do not think we will ever come back to this place.

I had a great stay at St Regis. The room was very beautiful and comfortable, swimming pool access and the view was excellent~every day the mini bar was filled with soft drinks or other consumed drinks. The room is cleaned very well and timely , also very good with the evening room service~ My host Earl game me great service and was helpful with any requests. Every morning he send the greetings to ensure I was satisfied with all my askings, he make my trip excellent. Thanks to Earl and the whole St Regis team for a wonderful stay.

Our stay at the St. Regis Sanya was absolutely exceptional. The property itself is stunning, with lush tropical gardens, a breathtaking private beach with powdery sand, and the iconic translucent infinity pool that seamlessly blends into the ocean horizon. The serene and luxurious atmosphere made for a perfect escape.A special mention must go to our butler, Earl Wu. His service was discreet yet remarkably attentive. From ensuring our sun loungers were ready to promptly arranging transport, his anticipatory service added a wonderful layer of ease and comfort to our holiday. He truly elevated the entire St. Regis experience

Tucked away between the mountains on three sides, and the sea on the fourth, this resort is a serene sanctuary designed for relaxation and renewal. The experience was elevated by an incredibly attentive staff, a daily delivery of delicious fresh fruit, and the availability of a personal butler for each room.||I was particularly impressed by two individuals: Luna, who greeted me at check-in with genuine warmth, and swiftly upgraded me to a breathtaking suite with a stunning water view (Room 2811). Throughout my stay, my room attendant, Nie Xiaoren, ensured my suite was flawlessly cleaned with a consistently friendly and helpful demeanor.||Together, Luna and Nie Xiaoren were instrumental in creating an unforgettable and deeply enjoyable visit.

Highly recommended resort .. I felt so welcomed and assisted for everything by our favorite person in the resort LUNA who speaks English very well 😍😍😍❤️ it has so high level of privacy in the Villa also we enjoyed our lagoon room .. rooms are so spacious and clean 🤩|for the the food we have tried coconut chicken hot pot wasn’t tasty but we liked the vibe by the sea 🌊 amenities are clean and variant our little daughter had so much fun. Corona bar is so cozy at night |Definitely would come again 😍❤️|Price for value given fare enough .. we stayed in other resorts almost same price but service and Luna weren’t there 😂