The Stay Nisantasi

The Stay Hotel in Nişantaşı is truly a gem in the heart of Istanbul — a perfect blend of refined design, exceptional service, and unmatched location. From the moment you step into the property, you’re greeted by an ambiance that is calm, chic, and tastefully curated. The rooms are beautifully designed with a minimalist yet luxurious touch. Every detail — from the high-quality linens to the curated art pieces and elegant lighting — speaks of thoughtful craftsmanship. The beds are incredibly comfortable, and the bathrooms feel like a personal spa with their sleek design and high-end amenities. One of the standout features of The Stay Hotel is its location. Nestled right in the stylish and upscale Nişantaşı neighborhood, it’s surrounded by designer boutiques, art galleries, cafes, and some of Istanbul’s best restaurants. Despite the vibrant surroundings, the hotel itself offers a tranquil retreat — the perfect balance between city life and rest. The staff are a big part of what makes this hotel so special. Warm, professional, and genuinely attentive, they go out of their way to make every guest feel valued. Whether it's arranging a last-minute dinner reservation, giving insider tips about the city, or simply remembering your preferences, the service is always personal and sincere. Breakfast is another highlight — fresh, elegant, and served with care. The hotel also promotes sustainability and art, which adds a thoughtful and modern edge to the experience. In short, The Stay Nişantaşı offers more than just accommodation — it offers an elevated experience, perfect for travelers who appreciate style, substance, and serenity in one of Istanbul’s most elegant neighborhoods. A true 5-star stay in every sense.

A rare level of personalized service! I recently visited The Stay Nisantasi, and I can’t recommend it enough! A charming boutique hotel, beautiful design, and in a great central location! But what really sets it apart is the exceptional staff. Every interaction felt warm and attentive, particularly with Atakan, who went above and beyond to make our stay memorable. His flawless English, light-hearted demeanor, and thoughtful local recommendations (from hidden dining gems to cultural must-sees) elevated our entire trip. He even helped us translate on the go and crafted an itinerary tailored to our interests for the day. A rare level of personalized service! I’m already looking forward to returning!

I just checked in and had a wonderful experience right from the start. The check-in process was smooth and welcoming, thanks to the amazing staff. We were assisted by Khalil and Hakan, who were incredibly kind, professional, and attentive. They made us feel at ease immediately, answering all our questions and ensuring that everything was taken care of. Their warm and helpful attitude truly made a great first impression.||It’s rare to come across such genuine hospitality, and both Khalil and Hakan went above and beyond to make us feel welcome. Their service set the tone for what already feels like a fantastic stay. I highly recommend this hotel—not just for its comfort and amenities, but especially for the exceptional staff who clearly care about their guests’ experience.

Our experience at the hotel was wonderful. The staff were friendly and helpful, and the service was quick and excellent. The housekeeping staff was nice and did a great job. Unfortunately, I don't remember all their names, but Mr. Mehmet shahin was one of them. The negative thing about the room is that it is small and the bathroom is also small and made of glass and overlooks the room.

The hotel has an excellent location, the rooms are clean and spacious, and the staff are very helpful during check-in — they even try to make sure you don’t have to wait, even if you arrive early. An excellent hotel in every aspect. The only downside is that if the room next to yours has noisy guests, you can hear their sounds

One of the most amazing boutique hotels I’ve stayed at. A touch of luxury, amazing service and personal touches that made it exceptional. Would highly recommend and will look forward to staying again.

Our stay at this hotel (Aug 1–6, 2025) was a complete disappointment and one of the worst travel experiences I’ve ever had. We had prepaid for 3 Deluxe Rooms for 6 people, confirmed two weeks in advance, yet upon arrival we were left sitting in the lobby until 5:30 PM with no rooms available — despite the official check-in time being 3:00 PM. When finally spoken to, the hotel informed us they had “upgraded” our booking to rooms on the 7th floor, only accessible by stairs, without asking for our consent. This was completely unacceptable since two members of our group have serious health conditions that prevent them from using stairs, especially unsafe ones without proper handrails. We refused this so-called upgrade and asked for the rooms we had booked and paid for, only to be told they were “not available.” The staff then claimed the air conditioning in those rooms was broken. What made this worse was the extremely rude behavior of the receptionist, Emre, who told us in an unprofessional manner, “If you don’t like it, find another hotel.” Instead of resolving the issue, he suggested we contact our booking agency. After hours of stress, the hotel eventually forced us to move on foot with all our luggage to another property from the same chain — a hotel we had never chosen or booked — as their “solution.” I also reached out via email for support, but no satisfactory response or solution was provided. The lack of proper coordination and the disregard for our confirmed reservation was shocking. This was an exhausting, stressful, and humiliating experience that wasted our time, money, and energy. A hotel of this supposed standard should never treat guests this way.

I’ve been staying here for the past 5 trips or so and I love staying here. The service is fantastic and the staff are very warm and welcoming. Feels like home! Thank you Mr Emra, Seda, Esin, Hakam, Ahmet and the entire team at The Stay.