The Steam Packet Inn

Ideal location for a family visit. Superb views and a spacious, comfortable room. The big disappointment was the restaurant service on Friday evening. It was glacially slow with no acknowledgement or any reason given. There was only one other table occupied when we arrived in the restaurant at 5pm and yet it took an hour to deliver our meal. Staff training may help.

Wonderfully located, right on the harbour. Fantastic views. Quaint but modern and unpretentious with good food and good, friendly service. Occasional live music. Only a handful of rooms but at least two of them have huge double windows looking over the harbour, with smashing window seats in each. The harbour has boats moored and lots of bird life, even fishing. Pub and restaurant are busy and popular. Prices are a wee bit on the high side, but within reason for the high standard of everything. Thoroughly recommended.

Unbelievable home brewed beers and gorgeous food. What really made our visit was the friendly staff. |Can’t wait to come back to the area just to visit this place again!|We will hopefully stay in the hotel when next we visit as the rooms looked lovely in line.|Well done to the whole team! We loved it.

There is a cosiness and familiarity which I have been greeted with every time I’ve visited the Steam Packet which I have rarely experienced in my life and which endears me to this establishment. Five Kingdoms brewery being close by means the range of beers available is second to none. Please visit and share your experiences.

Now me my partner and son have visited twice before in the past and loved our experiences, it' had become very special for us as a couple so we' were so excited to go . When we visited in the past the welcome food and service were exceptional. last time we visited was about 7 years ago. When we entered we stood at the bar for about 10 minutes before someone spoke to us, it wasn't that busy, but we do understand when you are serving other customers we may have to wait, but no one registered us at all or to say we'll be with you soon. eventually someone came and asked if they could help us. I said we had booked a table for 7pm, which we were half an hour early, so we had a drink at the bar. beer was good. eventually I got up to order another beer at 7pm and said we were ready to eat, so they showed us to the table. we sat down and were given menus. they came back 5 minutes later and ordered out food. The thing I wanted to eat was the only thing not available which happens but was disappointing. This was when we were forgotten. food took 50 minutes to arrive without anyone updating us, no sorry you food will be along soon. When it did arrive they put the food down with out an appoligy. my food the pork and cider pie was nice, but had a tiny amount of mash (how much does mash cost?) my partner had the fish and chips, and my son had the kids chicken strips. both where shrivelled up and dry, like they had been kept under lights, we didn't want to complain and make a fuss, and were extremely hungry. also my son got one chicken goujon, and the kids meal was nearly 9 pounds. no one asked us how our meal was, or if we wanted more drinks my partner normally has desert but was too upset to stay. so we asked for the bill, that arrived in lightening speed. we paid and left. I have worked I'm this industry for decades and my advice to the steampacket is, register your customers, be more attentive. just explaining to people they are on the radar and that their food is coming will make a HUGE amount of difference to the happiness of the customers (most people are understanding if you acknowledge them) , if they feel forgotten and uncared for they won't be coming back. it makes me sad to give a bad review for a place we love so much.

Nice food & drinks. Dog friendly. My partner loved the ales from their own brewery. Food was good.

Great bar/hotel with good selection of local beers. Service was a little slow. Nice beer garden out the front with views of the harbour.

Visited this Inn two years ago and was blown away with the food and service. Went back this last weekend for Sunday lunch with our 90 year old Mother. We were put in a empty restaurant with no atmosphere the service was poor and the food less than average, we were told that the lamb was local and butchered in house so god knows why it was tough as old boots. What a real dissapointment for somewhere in a great location.

The Steam Packet Hotel is a great place to eat out. We are local so havent stayed in the hotel side of it, but the resturant is lovely. We came for a meal for my mums Birthday back in June. (Me, my husband, my two toddlers & baby, and my mum) The resturant is nicely laid out, smart and welcoming but not too posh. Alastair the owner? manager? was brilliant. He Waited on us perfectly, had a laugh with my 1.5 year old who kept wanting to offer Alastair food as he went past. Not even a hint of disapproving of us turning up with 3 wee children in tow! They gave us a wonderful big jug of iced water, and a selection of nibbles, rolls and dip to be getting on with while we waited for our meal. The bread rolls were scrumptious! I bet they were homebaked, certainly not like something out of a supermarket packet. My mum had the steak and it was absolutely gorgeous so she tells me. It was a decent portion size, and was cooked to perfection just like she asked. My husband had a curry and again a decent portion for the money, he loved his meal too. Kids loved their sausage meal, proper sausages too not cheapy rubbish. Now im the fussy one and there wasnt anything on the menu to my taste, as im not a big meat or fish person. There was nothing like a baked potato on the menu(yes ok so you cant take me anywhere, all the posh nosh and i wanted a spud and cheese lol). However Alastair was most acoomodating and managed to get the kitchen people to rustle me up one, if only 'Jim'll fix it' listened to my wishes as well as the Steam Packet staff did lol! The potato didnt disappoint, it was yummy. We enjoyed our meal and left happy and with full tummies. We will definately be back (though perhaps hubby should leave me at home with a spud in the microwave next time for embarrasing them heehee!)

We live locally so never stayed in the hotel but have visited the pub and restaurant many times. Its a very relaxed and friendly place to dine and extremely child friendly, great when you have 5 children! And you can't beat having a drink on the harbour on a nice sunny afternoon (scotland DOES have sunny days occasionally!). I have had a variety of the foods off the menu and not one complaint to be had. Highly recommended.