The Study at University City

To start of this is a great location! So close to university city and all the major hospitals are walking distance! Room was very clean and spacious. Service was amazing from front desk to food service to management. Absolutely wowed by the staff- genuinely so accommodating and went out of their way to provide the best service even with hard weather circumstances. Truly appreciated their understanding and grace. Everyone we met were just genuinely nice people. Highly recommend and definitely will be staying again. Want to specifically highlight the restaurant manager Gracyn, she was so skilled at her job, kind, accommodating and truly went above and beyond to make our experience at Co-Op amazing.

Quick visit midweek to see family. We have been staying at the Study since it opened in University City. The lobby is inviting with so many books to look at and lovely seating areas. The coffee in the morning is a great perk. The flower arrangements are special. The staff is friendly. The rooms are very comfortable from the plush bedding to the great showers with excellent water pressure. The hotel is very close to restaurants and both University of Pennsylvania and Drexel University. There are many small markets for snacks etc including two nearby Old Nelsons and an Heirloom Giant. This hotel feels like a second home.

The Study at University City is a solid, stylish hotel right in the heart of University City, perfect if you’re visiting Penn, Drexel, or have a conference nearby. It’s super close to 30th Street Station and an easy walk into Center City, so getting around is a breeze. The lobby feels like a cool, artsy living room — great for hanging out or working, plus there’s free coffee in the morning. Rooms are clean, modern, and quiet, with a comfy bed and a strong shower. Staff at the front desk and valet are friendly and helpful, which really adds to the stay. The on‑site bar/restaurant is decent. Overall, it’s a great choice for a comfortable, low‑stress stay in West Philly — quiet, well‑located, and stylish, and I’d definitely stay here again.

Only good thing about the hotel was the location. Facility was okay, breakfast spread was nothing really worth, customer service was below par with the lady at the reception was not at all helpful. Her response was such that she wasnt interested in even hearing any feedback

Rooms are very clean but sparse. No coffee maker or fridge in room. Coffee available in lobby limited times. Basic furniture. Staff was excellent though. Depending on your priorities, great or good place to stay.

The staff here are super attentive and very friendly. They were so helpful in telling me where to eat and what to do. Consummate professionals. The hotel is super comfortable and so convenient. The lobby has computers to use and has wonderfully comfortable seating to relax, enjoy a group chat, or eat a meal. |The restaurant food and catering for our conference was delicious and the entire staff so warm and welcoming.

The location is great. The service was really good. The rooms are clean, nice but lack amenities such as a small refrigerator...may seem picky but we have medication etc that needs to be refrigerated. I didn't think to ask because I cannot remember the last time we had a room without a refrigerator. Otherwise, it's a nice hotel.. comparable to any three star hotel where we've stayed. I don't know how or why it's considered a four-star hotel. We've traveled abroad and fairly extensively. I would definitely consider this a three, maybe 3 and 1/2 star hotel at most.. Also, the TV is so basic and outdated. No real guide...no option for Netflix etc like in most 3-star hotels. The bed is decent but not very comfortable. The shower and water pressure, and body wash is very good. Most hotels miss the mark for women to be able to shave their legs though - as does this hotel. A smell corner bench of some sort would be helpful, and possibly a towel bar/ shower hook. No way is this hotel 4 stars.

Beautiful hotel! Will definitely stay here again. From the minute we walked into The Study we felt welcome! Everyone who works there is so polite and clearly strives to give top-notch service. Tye hotel is very stylish amd looks exactly like the pictures. It was impeccably clean! The beds were extremely comfortable. A nice perk is they have a coffee bar in the lobby in tue morning. It is situated right steps away from Drexel University and University of Pennsylvania. The hotel itself is very quiet, but since you are in tue middle of the city you will hear some street noise at night.

The room was clean and everything worked. My only complaint is the lack of easy-to-use outlets. The desk had 2 plugs, both taken by the light and phone. The nightstands both had 2 also, taken by phone or clock and lamps. Shower was nice, high pressure. The bar was stocked well and the service was great. I didn't get a chance to get the restaurant though. The area is very walkable, tons of food options.

Uhm... not sure what to say here... First time I stayed, it was all fine, nothing major either way... This time... between getting a first room that wasn't clean, going to the room I'm assigned and it being quite damp (feels a bit like a hothouse really...) and the food ending at 22h.... While the bartender informs me food is done, I can get drinks (not the same!!!)... it's not the first impression I got here for sure.. Can't say I recommend it... come at your own risk.

Very very good Food especially good Drinks good Service good Ambient atmosphere good Great service

Visited hotel as part of a convention. Room was extremely comfortable and full of light! Loved the huge desk facing the outside. The food.... It sucks. Nothing was good. And I tried several things, including dine in and at their restaurant. One night I had to even get out and go get something else to eat! Last night learned lesson and ate at one of the food trucks across street, and it was DELICIOUS and super cheap!!!!

I'm here again for my third extended stay. I love this place. I always used to stay at the Ritz, but having a college student at University City makes this hotel the best spot. Also, the staff is always so kind and amazing. The bedding is so cozy, and the cute robes are a nice touch. I'm a big fan. They didn't have baggage or valet on my first visit, but now it's full-on, and they have everything. A super plus is the front desk staff. They are so lovely and kind; they are happy and ready to help with anything. Door man as well.

Planned a large event for work at The Study. I used this venue both in 2019 and 2020 and had a great experience. This time around I worked with JJ and started planning things in January for an end-of-April event. JJ was great to work with and guided me through the process, always answering all my questions. We used two event spaces. The Pre-Function room for cocktail hour and the drafting rooms for seated dinner. The staff were lovely and attentive. The rooms are gorgeous with their large windows and views of University City. The food was so GOOD! I had the steak for dinner and the portion was large and it was cooked perfectly. I would recommend The Study for any type of up-scale event you are planning. All the evens we have hosted here have gone well and the guests are always impressed with the elegance. Also, they have meeting rooms if you are looking for meeting space and I believe almost all the rooms have AV equipment and hook up. Planning events is always a stressful on the host and using a reliable venue helps ease a lot of the stress and anxiety. I want to thank JJ and the team of staff that helped make my event a huge success last night!

The location was very convenient and pleasant and the hotel was clean. We found the staff to be very helpful. We liked the decor. A tiny bit more color would be nice but we're not complaining - generally the style was tasteful. There isn't much room to hang clothes in the room. Warning : Learn what your parking options are before going! I can't overstate this enough. You must do a good cost-benefit analysis to understand how much you might have to pay for convenience.

We usually love the Study, have stayed here many times. But we just waited 30 minutes for our car which had been valet parked. We found out it had been on the side of the hotel the whole time due to the marathon but no one had told us. Major breakdown in communication.

Extremely thin walls plus a shouting next-door neighbor make the stay unpleasant. Staff claiming the shouting is just a normal conversation with no intervention doesn't help either.

Had to Stay at the Study for my Husband's Operation at Penn. Been back and forth between the Hospital and the Study. One night I had Sat at the Bar and I had the Two most Adorable Bartenders Steve and Gina! These two are Lovely and had my Spirits Up. I had French Onion Soup to start ending with Pumpkin Agnolotti So delicious! Just Really want to Thank these two Bartenders for making my experience amazing

Came here for my best friends wedding. Checked out on Sunday 9/10 and that night my bf, friend, and I were itchy and scratching our legs. On 9/15, 5 days later, I get a deep cleaning fee charge due to flea infestation. How??? I did not bring in any dogs. This hotel gave 3 guests flea bites but charged me for their cleaning fees. I've been trying to contact the "director of rooms" Colleen Perez but she is unable to answer my calls. Then she states that she called me yet I have no missed calls. Sounds fishy. Anyways don't stay here ever. Gross

We absolutely loved our stay ,clean property and rooms , electric vibe here in university city! The farm to table restaurant is a must. Friendly service, A pleasant surprise stay overnight as I was there for a hospital operation early the next morning

The service was amazing and you can't beat the location close to campus and public transport to downtown. The room was very clean and seemed to be recently renovated. We used valet parking while we were there, and the attendants were quick to pull our car around to the front for us. Overall, we had a great time and would consider staying there again next time we are in town.

The room was spacious with a nice view. The staff was obliging (providing a quick to-go bagel a Sunday morning at 7am, filling up a bottle of ice, arranging for sheets cleaning - this is something you need to call to request). I especially loved the very comfortable bedding. A drawback was having to jump up on a windowsill behind the desk to open/close the shades, and requesting for clean linens. Otherwise, the location was ideal for the tennis tournament nearby. I would return if staying in this area.

I can't recommend this hotel. While the lobby and bar are lovely, and the rooms are sparse but functional, my stay was just not good. On the evening of my arrival, there was no internet ... and they never managed to get internet working in the four days of my stay. I reported it Thursday when I arrived, Thursday night, Friday morning, Friday evening, and Saturday morning. Worse, though, was the total dismissiveness of the guest services staff. They insisted that the problem was with my equipment. Never mind that "my equipment" included an Android phone, a laptop, and an iPad: none of which could connect in the room and each of which could connect at the Starbucks across the street. I asked them to send an IT person up to my room, and they refused. It wasn't until the final night of my conference when I came back to my room at 9:30 to find a maintenance person working on the thermostat (I guess the guest before me had complained about that) that I got even a glimmer of satisfaction. He asked if anything else needed fixing, and I laughed and told him about the internet. He whipped out his own phone, and sure enough, verified that there was no internet. He called it in to his boss who reiterated the (now ridiculous) line that it was my equipment. Wow. Maybe 20 years ago, internet was an amenity for $240/night. In 2022, it is as necessary as running water or a mattress. Also, though minor, I left the door hang tag out on Friday to have my room tidied at 7:00am, and when I returned to the room at 10:00pm that night, nothing had been done, and the tag was still hanging.

Very clean and great location if in University city. Cannot wait to go back. If you stay here try the restaurant in the hotel.

Bottom line first: nice and modern rooms, friendly service, pretty good gym I was here for a conference, and after getting through the horrific one-hour traffic from the airport, this was a nice place to settle in. The friendly front desk staff offered free coffee, but I had other plans. The room was not elaborate, but it was clean and modern. The bed was comfortable, and the shower was nice and big. I took advantage of the short window I had before dinner to hit the gym. It was just the way I liked it: enough equipment for a good workout, and completely empty. See the pictures to look for yourself; it's not fancy by any means, but it's definitely above average. Pro tip: there is plenty of free bottled water! For academic functions, the location can't be beat. Literally located on one of the corners between Penn and Drexel, one can easily walk anywhere between the campuses, or even to Center City as I did. Assuming the rate is right, this should be a great option for folks visiting the schools. I certainly would be happy to stay here again.

I liked the aesthetic and the service when the front desk let me check in early. Room was a bit Scandinavian, but in a way that worked very well. The wardrobe was shallow but otherwise nicely designed. The sharpened pencils on the desk were a nice touch. The whole thing just worked for me. Fans of having a bath might be disappointed by the walk in shower/no tub. Great location if arriving by train or taking the train to/from the airport.

The Study really puzzled me, trying to think about what used to be here while I was a Drexel Dragon. Upon walking down the streets of my Alma Mater, I liked how the Study incorporated itself into the campus. Walking in, I thought the building looked nice and I walked up the steps, to the second floor. Food was provided and I heard that they made the baked goods themselves each day. Of course I needed to have a turnover. Then a chocolate chip muffin later... Then salad, chicken, shrimp/lobster bisque, cookies, bbq sprinkled popcorn, and maybe a few waters... The food was really good and among the best at conferences that I've been to. We had a few technical problems, but I wasn't sure if that was the fault of my vendor or the Study. Eventually, we got the sound working, but at times the microphone would cut out. Being in the same room for eight hours was rough though, because I wasn't a fan of those chairs. They looked extremely comfortable, but my back was aching at times. After the conference, we went to the Co-Op, the bar named after Drexel, since they were so kind to allow the Study to be built on their campus. No alumni discounts there, but still a decent place to check out.

I travel a lot for work an this is one of the worst hotel experiences I've had. I had an absolutely horrible two night stay at The Study at University City. When I got to my room the bathroom had an odd - half cleaned - smell, but I figured maybe house keeping had been made to rush because I was early to check-in. I go to shower and I notice that there is a bit of blood splatter on the shower wall. Photo enclosed below. I'm clearly grossed out by this but the blood was in a part of the shower I didn't have to touch so I'm like "screw it, house keeping will get the blood off the shower wall tomorrow" because I have to get ready for the rehearsal dinner and don't have time to clean the hotel for them. When waiting in the lobby to go to the rehearsal dinner we were told that the restaurant/bar would not be open later that evening, but when I checked in just a few hours earlier I was told the restaurant opened at 5p. Confusing but we adjusted because we were focused on having a good time for the wedding. The next morning I have to be in the bridal suite early so we can do hair and makeup. I leave the room and put the "please change the sheets" sign on the bed because I hadn't slept with my hair bonnet on and my boyfriend was joining me and there was hair everywhere. So I make mental note of that and the blood and I'm like, hopefully they clean today. Hours later, I come back to my room to get dressed for the wedding which was in the evening, and I check to see if the sheets were changed (they were not) and if the blood was still in the shower (it was). I'm annoyed but I'm like "whatever I have a wedding to go be in". So I leave the room and refocus my attention on the bride. Before leaving for the wedding I remind the front desk that my boyfriend is arriving soon and give his name so he can get a key and request that we get a late checkout. I'm told checkout is at 12p but 1p is the latest. I accept and leave for the wedding. New Years morning, after the wedding, at 10:30a my boyfriend and I are sleeping in the bed with the dirty sheets in the hotel room with a strangers blood in the shower and I hear and knock on the door, the announcement of "house keeping" and the door opens, the person looks in and says "Oh, they are sleeping". I was pretty alarmed by this. Especially since I requested late checkout. I try to go back to sleep but am unable to because I feel unsafe since someone thought it was professional to come into my hotel room for no reason while I was in there asleep. I start to dose off and there's another knock on the door at 11:30a. This time I'm awake enough to go to the door and explain that I requested late checkout, but even still why are you knocking on my door at 11:30a when checkout is at noon? The person asks what time I have late checkout until, I respond 1pm, and she goes away. At 12:30p there's another knock on the door. This time my boyfriend goes because he is rather annoyed at this point and explains to another person that we have late checkout at 1p. Meanwhile there's still blood in the shower. Perhaps they should worry less about kicking their guests out early and more about cleaning the rooms throughly. Disappointing to say the least.

This is a lovely hotel! Very modern and chic close to Drexel University and University of Pennsylvania. Super clean and fresh. The bathrooms are quite nice and well lit with modern European fixtures. Unlike typical hotels built in the 80s and 90s where the rooms are stuffy and badly lit, this is really the antithesis of all that. This is not your dad's hotel! However, I give them mediocre ratings on the quality of the beds and the covers. Too small and thin for the size of the bed, and the mattress is a bit on the cheap side. Otherwise, lovely place. Update: My original review is above, but at the end of day one our stay, we came back to our room in the evening and found our that they forgot to clean it even though we left the "tidy up" sign on the door. It happens, but perhaps the place can use tighter quality management. Update #2: at checkout, the manager was graceful enough to gives us a totally free brunch at the Co-Op restaurant in the hotel. I must say that the food is amazingly good and the ambiance is fresh and lively. We highly recommend the hotel and the restaurant. Well done!!

Nice looking rooms that are clean with lovely staff. However, the beds are ROCKS even those with the feather toppers for the beds. So hard! If that is what you like it is a 5 star if not it is 3. I would have kept staying there if the beds were better. Never again!

Stayed here on a Sunday night. We had a wonderful experience in one of the Study Suite rooms. The selection of books is actually quite good! And the chairs were comfy. The rooms get plenty of light and have nice views. They are very spacious and nicely appointed with trendy but pleasant wood furniture, nice reading lamps and convenient charging stations. The bed was extremely comfortable and we slept very well. The hotel lobby and adjoined bar are gorgeous and there's a nice selection of art in a small gallery on the main level. Overall I loved it and look forward to saying here again sometime!

Fantastic hotel - restaurant food is way better than most hotels and bar staff is pleasantly helpful. It's been weird since COVID - but so glad they held it together a I have stayed there many times over the years when I was going to Grad school across the street and now stay there cause our daughter is full-time at Penn. Super quiet rooms abs very clean - also has a nice clean gym too!

My partner and I stayed here for a night and didn't have the experience that our bill suggested we had. I don't usually leave bad reviews unless I feel like something was unfair. In this case, check in and getting our room was no problem. We were on the 8th floor by the elevators where you could hear the staff slamming the maintenance closet doors while we were trying to nap. I mean I get people are working but I don't think they should be yelling in the halls and slamming doors at 5 pm. Even this was fine though. We did have a problem at check out where we were charged extra fees including a hefty $44 valet fee for one night of parking. We weren't told about the charge when giving our keys to the front desk so this charge was a surprise to us. I was very surprised but this so I asked the person who checked us out to please tell the guests about this fee on the request on valet. The front staff looked at me like I was insane for asking this. Overall, expect hidden fees at check out so ask about these prior to booking. You could park at a nearby lot for much cheaper and avoid their valet service. And hope you don't get a room by the maintenance closet. I don't mind paying but I didn't feel like this place was worth what I got charged.

So, I take negative reviews seriously. This isn't a reactionary swipe. I tried to book a room online for Parents Weekend at Penn in early November. After I went through the motions, the website said it couldn't complete the transaction and that I should call the hotel. I did. I was quickly put on hold, which must have lasted well more than five minutes. It got to the point where I was determined to NOT hang up because somehow this was a test! When someone finally picked up, they listened to my request to book a room per the website. I was told that I would need to speak with the reservations manager (huh?) and that she was out until next week (wait, wha?). The 1960s called and ... well, you know... I was offered the option of leaving a message for the reservations manager and I replied, "no thanks I'll just book another hotel." The reply, "ok, thank you." I don't know what the deal with this place is but .... wow... Just, wow.... Good luck with your new hotel!

Nice charming quaint hotel. Good safe area. Valet parking is abou 45 a day. Pricey when there is plenty of street parking. Use the parking app park in the street and stay on top of it to not get a ticket unless you expect your car to stay parked all day. I love the lobby really like the hotel but the rooms are average. No microwave or refrigerator. No coffee pot. But free cofee in the lobby until maybe 10am. Even to get ice I needed to walk to the lobby restaurant and ask for a bucket of ice, incovenient but still a very nice hotel.

Basic hotel with basic minimalist amenities with a swanky millennial vibe, branded study library theme and excellent university access. No coffee tea or mini fridge or snack amenities available in the rooms. Robes are not thick and fuzzy but thin cotton. No coffee or tea available in the lobby but there are ginger snaps by the check in desk but no water or tea? That's torturous. Dry mouth . If the hotel does not want non hotel guests utilizing this amenity you can place the coffee service on each floor near the elevators No slippers and no frills for a retail price of $500 a night. Most hotels in this price range are service oriented and frills and detail oriented including smiling at the front desk and staff picking up old Kleenex and empty paper coffee cups in the main lobby ...attention to detail or extra doesn't exist in the area of people service. but the rooms are super clean and housekeeping staff are stellar. .. the 3 stars are for housekeeping and decor of the hotel . Flowers and decor display extra attention to detail but not human services so there is a disparity there. The location the decor , themed branding and cleanliness are stellar. That being said I wouldn't pay $500 but maybe $200 max for a night .

On our 4th day at this hotel and we are very pleased. I love the study/library vibe. The location is literally on the Drexel/Penn campus which is very convenient. Rooms are a comfortable size. It's walking distance to almost every place we needed (e.g CVS/halal food carts/Insomnia Cookies/ATM etc.) Complimentary coffee in the morning makes my morning. Service is also great. Everything i have requested has been delivered to my room in good time. I like that you need a card to use the elevator so I feel pretty safe. Only con is that there is no coffee machine in the room.

My Daughter and i have stayed here monthly over the past year as she is part of a clinical trial at CHOP. We love this hotel. Great location to walk to hospital. Easy check in. Quiet room with great bed and strong water pressure. Staff are friend and accommodating. You can work in the lobby as it is roomy and not loud.

Hotel is gorgeous, close to many restaurants, Wawa, and coffee joints, free coffee in the morning, clean rooms, friendly staff. Nice hotel bar, although they were out of a beer that was advertised on the menu. The bartender actually gave us a complimentary beer as an apology (although it wasn't her fault!) which was a nice surprise. Glasses of wines were pricey at this bar. The downside is parking. How to use the valet service is not clearly indicated. We chose to park in the Drexel lot behind the hotel (and it was cheaper than the valet).

My wife and I spent one night here with our toddler in February 2019. We were immediately impressed with the design of the lobby and I was quickly won over by the jar of ginger crisps at the front desk. We were lucky enough to get room 627, which was a beautiful (and spacious) corner room featuring large windows throughout with views of downtown and the UPENN/Drexel campuses. If you can get a _27 room, go for it! The rooms were well appointed - nothing is luxurious but everything looks brand new and there was clearly a lot of thought put into the layout and design. We had a couple drinks and light fare at the restaurant, Co-Op. The cocktails were very solid and the bartender (young woman who seemed like she was the bar manager) provided excellent service. The food was good but nothing memorable. Overall, we had an excellent experience all around and will no doubt return!

A beautiful, clean hotel with a classy vibe. The staff is friendly and accommodating. The hotel is gorgeous in its decor and the rooms are a great size with plenty of natural sunlight. I love staying here any chance I get!

Nice location but rest of experience decidedly sub par. Room not well designed, no closet space, no hooks in bathroom to hang up towels. Service also not great - asked several times for housekeeping to clean my room, was promised it would be done at 6pm (it wasn't) and when I reported this at the front desk I got a shrug and was told "housekeeping doesn't work past 6". OK my bad for believing their employee on the other end of the phone.

Stayed here for a past anniversary stay. We stayed in a suite room and would highly recommend for a special occasion. The room was extremely clean and had plenty of space. The room is well decorated and had numerous books that you can read. There was a couple sitting areas that overlook the campus and offer a great view of below. The staff was friendly and attentive and room service was timely and delicious. They offer a menu you can fill out for breakfast and have delivered to your room at a certain time.

THE ONLY PLACE YOU SHOULD BE STAYING IN PHILLY! Absolutely love this place and it will be the only place I stay when in philly not only is it classy and modern but everyone is nice. It's clean and sleek.

I stayed at The Study from 05/31/2017 to 06/09/2017 for the ABA Stonier program. My room was clean and modern. I love the lobby and the hotel's proximity to campus. I regret staying at the Sheraton for my 2018 stay and should have came back to The Study. The hotel lacks a coin-op laundry room. This was a huge bummer because I didn't pack enough for the week. I had to take my clothes to a far away laundromat.

The Study is a nice hotel in the college area of Philadelphia. My room was clean, although it was a little small. They will let you send postcards from the lobby if you want to write to anyone. The first time I stayed here, they had delicious ginger cookies at the front desk, but this year they were not there.

Stayed at the Study over Memorial Day Weekend and loved it. Quiet, modern and great customer service! Sits in between UPenn and Drexel. Close to SEPTA MFL to get you into Center City or other parts of town quickly, without having to drive and try to find parking. The room was spacious and the bed was very comfortable. The bathroom was clean and shower had good water pressure. Loved the lobby (nice collection of books) and the onsite bar and restaurant was nice but a little pricey. The only reason I didn't give it 5 stars is because the rooms could use a refrigerator in the dresser and the safe could be moved to closet or they could have ice machines available, instead of calling room service for ice. The rooms could also have clocks as well. I would definitely stay at the Study again.

How is this 3.5 stars? Met every accommodation and request, plus free ginger snaps? What more do you need? Ah, also let's configure a beautiful well-conditioned gym, beautiful rooms, with a clever theme. Comfortable bed, with two layers of shades. Thanks for making our stay great.

I came over to visit a friend who worked at this location. Design is beautiful to the eye, one thing i noticed is how the restaurant was set. The business seems to worry more about Luxury & less how employees come around. The tables where set too close to one another towards the middle. The furniture that the employees use on the middle seems annoying, I could tell by the huge plant they placed on that top shelf. Very stupid idea if you ask me. Noticed how they avoided touching it moving their heads in a uncomfortable position. The food looks amazing, but the taste is a bit different from my expectations. The spicy wings are a Go To during dinner time, but the last time i had it, they where dry and some cape looking some what raw. Some what a Light pink color. The menu is simple but complicated at the same time. I came with my dad who loves to eat in a restaurant 1st. He did not find Anything good. So my good friend gave us the notice that Discount was no longer applied. But he did mention that the Chef brought over his friends and the Manager gladly gave them 50% off and some other goodies on the house. Sounds very selective and Fucked up if you ask me. My night staying in the room was great, I personally want to give a Shout Out to John who assisted me & my family in getting the room. Very nice view, 10th floor. Nice view of the city, very comfortable bed. My girlfriend and i tested these beds very well. Moving on... Room service agent Daemon i believe his name is, he is absolutely nice. Very kind, happy with a warm welcoming smile. The last Room Service we ordered was around 9:40pm. Kitchen closes at 11 I believe, when we got the call answered, we over heard someone in the office say. Fuck no another one we are trying to close. Sounded like a male. Trevor was the person who answered. Now, Trevor sounded annoyed based on his tone of voice. Exactly how i would answer my phone if my sister jenny called asking a dumb question. I had ordered the wings once again hoping for a Miracle & Calamari. Once that was said, it sounded as if Trevor wanted to hang up quickly and go back to sleep or have a convo about late calls. Food arrived at 10:42pm. Natasha was the person to deliver it this time. Sweet girl very active i can tell. One slight problem, it was semi cold. Both tasted as it where sitting on the kitchen for about 15 minutes after it was done. I did not even bother calling down. So personally, the hotel & restaurant got potential but i would personally make some drastic changes.

Zero issues during my stay here. It is weird that they don't have ice machines. We had to call for it through room service each time. The room was also a little tight due to a huge desk in there. It's called the study so I guess they assume we're going to use it but it could be cut down to half the size.

Inconvenience after inconvenience at this hotel and while they did eventually take care of the collections notice we got a month later after their valets illegally parked our car (while we were paying $42/night for their valet parking) They made no real effort to make it up to us. See other aspects of review already written in photo. Do yourself a favor...stay at a much cheaper, better, local Air BnB.

I had a long stay here this summer while relocating. Every staff member was genuinely friendly and helpful. Beds are comfortable, design is modern and open, and for a hotel restaurant/room service the Co-op has so many really good vegetarian options. The portions are so generous they are more than enough to share and I went down during happy hour and they have some great specials (order the hand cut chips with blue cheese or the kale salad or the avocado toast. Only thing I didn't like was the baked ricotta with potato bread -bland and the bread is hard as a rock). My only complaint was that the hotel lacks many of the basics (i.e. no on site laundry, no business center, no atm, no vending or ice machines) which can be annoying for those who are staying a week or more. There is a CVS and an Urban Outfitters very close by, but be prepared to take a cab/Lyft/Uber anywhere else.

This hotel and restaurant have been home off and on for 8 months. My job brought me to Philadelphia and I tried the big hotel brands. The Study is my place. 10 minutes to 30th street station. The rooms are big and spacious. But it is the people who work there that make the difference. There is a genuine interest in me and their customer service is exceptional.

Do NOT stay here. Was initially excited that in the middle of the Hurricane Ida crisis I found a place that would accommodate myself and my large dog at the last minute. Was even quoted an amazing discount. Then I got the bill for 20% more than the original quote. Definitely not to be trusted. Highly predatory and overpriced for the few amenities. That's before I mention the on-site restaurant whose website advertised app-based ordering... That doesn't exist! When I went to pick up my order, the manager didn't even know they were still on GrubHub!

Loved everything about this place! Coffee yummy! Cheese plate! Beer! We loved it! We are now back a second time. The rooms are great and the vibe is awesome! Ask for a fridge if you need one for the room. We parked using paymobile across the street!

This hotel is complete trash. The room was blistering hot. Every time we called down to the desk they said they would fix it then never came. The manager had the audacity to write this email to me. I picked this hotel to propose to my fiance and to be honest would have felt better in a Motel 6. Nothing happened as planned. Nothing got fixed. The room was disgusting and dirty. The staff was horrible. Which doesnt surprise me after hearing the way management treats its issues. All and all TRASH. DO NOT WASTE YOUR MONEY ON THIS PLACE. BELIEVE ME WHEN I SAY MOTEL 6 is a step up. And after countless issues i get a letter stating that its MY FAULT that everything happened the way it did. $300 a night? It wasnt worth $50 a night. Here is the email he sent. Beware. You're on your own if you stay here. Management could care less. But I will say he is good at deflecting. I worked as a GM at high end Resorts in South Florida. And he would have been fired on the spot for the way he handled this.   We sincerely apologize we did not meet your expectations, I am aware our staff provided the amenity you requested and even allowed for early arrival while also extending a complimentary upgrade. I can understand how frustrating a room without the proper temperate can affect a good nights sleep, although we did offer you the opportunity to move rooms and you declined. Our Director of Engineering has also reviewed the thermostat and unit in the room and found no further issues, it is operating normal without any issues. While we understand such things happen, we always strive to ensure our guests have an enjoyable and memorable stay in which we fulfilled to the fullest. Although, there was some miscommunication because you requested your amenity be delivered beforehand prior to scheduled time. While we understand you intended to have a memorable stay we do believe to have fulfilled all requests while also immediately offering you an immediate solution. As for the limited service in our restaurant, as you may be aware given the global outbreak of COVID-19 we are trying to follow protocol and obviously there is limited travel and occupancy throughout entire world which has limited and also impacted our Hospitality + Food and Beverage outlets to less business than usual; hence earlier closing times due to lack of business. All in all, provided our fulfillment and immediate acting to provide you options we believe to have provided you the Study Hotels service and experience while with us during your stay.   Kindest Regards, KINDEST REGARDS.

My wife and kids had to stay at the study on 2 separate occasions recently and we both agreed it was a very nice and clean well run establishment. We found The Study on a recommendation from CHOP- which is the children's pediatric hospital right down the street unfortunately we had to be there for an extended period but the study made things a lot better for us and for those of you don't know if you have to stay at CHOP you do get a discounted RATE, see guest relations at the hospital and they'll give you a code to mention to the Study, which I thought was great. The rooms are very clean and very modern. I did read a few reviews that said the rooms were tight which is true we stayed in a room with a king bed and then one with two queens and because of the size of the desk is tight but should be expected from a place called the study. Very straightforward rooms no nonsense. The most confusing part of the whole stay was actually when you get there, to park you have to pull up literally in front of the study where it says no parking...you actually have to park there and they will come out and valet park your vehicle at separate parking lot, valet staff was very accommodating and pleasant. We also enjoyed the restaurant very much. That breakfast, lunch and dinner there, never disappointed.