The Sukhothai Shanghai

Overall it was a pleasant stay ( we stayed in this hotel last year ). Location was very good as well as facility.  Front desk staff, some excellent, like Franck who was doing night shift the day  we checked in late at night, the door man was absent at the moment, Franck helped us with everything by himself, carrying heavy luggages to our rooms, as well as sending us all the  items we requested etc. some other staff was rather difficult, like one lady with glasses ( I don't know her name)  was being rather difficult when it comes to late check out since we had a late night  flight ( even though the rooms are vacant..). she quoted me a  higher rates then the actual official website, telling me the rooms are almost all rented out while I saw there were still many rooms that day on a few websites...  I did have air conditioning problem during the stay, had to wait almost an hour for the reparation....

This hotel is phenomenal. The design aspect of the hotel is incredible, with chic concrete finishes that make you want to fall back in love with Brutalism (if you ever were in love with it, that is). The rooms are fantastic, free soft drinks in the minibar and Nespresso machine, and wonderful roll-top bath and monsoon shower. The gym is excellently furnished and modern, and the service is beyond reproach. The only aspect which was slightly beneath perfect, was the breakfast, which was a fairly small spread.

Stayed here twice already, this time I came with my mother and she was equally impressed. The staff was so kind and accommodating, thank you so much!! 🙏🏼 The rooms are spacious, clean and comfortable.

Rooms are excellent, clean and spacious. Hotel staffs are attentive and fast to response. Upon entering Sukhothai, you feel calm and relaxed. Location is fantastic, close to plenty of places of interest.

Sukhothai is located in a very convenient place and easy to get to anywhere in Shanghai. The hotel is in good quality with a very stylish decoration. breakfast good. gym and swimming pool is also good. the room is also good.

The service at the front desk lead by duty manager Cameron was impeccable. They can communicate effectively with foreigners. The cleaners cleaned thoroughly every night, and the breakfast staff were kind The room is large, great if ur staying with a friend. Our only one complain is the bed, the bed and pillow were not to our liking and the aircon kept turning on and off through the night. But the service at the hotel made up for it.

Beautiful hotel that is centrally located and with all amenities. One star off because it was not possible to get freshly squeezed juice or a large tea selection with an individual tea pot at breakfast, which is pretty standard at this level of service

The hotel enjoys a strategic location, just a 5 to 10-minute walk from the train station and right next to a shopping mall with plenty of dining options. The room is spacious, and the staff are all very attentive. We also dined at the Thai restaurant in the hotel and found the food to be authentically flavored.