The Surin Phuket

Arrived early and the hotel kindly kept our luggage so we could explore the town. Had lunch at one of the stalls opposite the hotel – super convenient! The Surin provides buggy service to the main road and back to the lobby, which made moving around effortless.||||Special thanks to Care from Guest Relations, who was incredibly helpful. I had a meeting before check-in, and she arranged a meeting room for me—truly thoughtful service.||||Tried the signature Surin spa treatment—highly recommend! The therapist was excellent.||||Our room was spacious, spotless, and faced the beachfront. Falling asleep to the sound of waves and breezy winds was just magical.||||Breakfast was great, and both the main restaurant and the beach restaurant served delicious meals.||||Overall, we loved the serenity and warm hospitality of The Surin Phuket. A perfect paradise! 🌴✨

This is our second visit to this beautiful beachfront resort. Located on a private and quiet Pansea beach it’s a bliss to be staying here. Resort itself sits on top of a hill facing the Andaman sea with many huts to choose from and they’re all sea facing. Staffs are attentive and friendly. The breakfast is great although not many varieties unlike other major 5* hotels. Maybe because it’s only has 109 rooms. Nonetheless the food is great especially the Thai food. It has a gym, spa, souvenir shop, pool and water activities. We got no chance to swim and do water activities as it’s raining with strong sea currents. Located on top of the hill the spa is a must visit! |Outside at the main road you can find many restaurants, shops, convenient store and massage parlours. This resort is highly recommended and we can’t wait to come here again.

We stayed as a family from August 11 to 16 and really enjoyed our time at this beautiful hotel. The setting is stunning, perfectly blended with nature, and the staff are very warm and welcoming. The highlight for us was the gorgeous beach, which we truly loved. Unfortunately, the heavy rain during our stay affected our experience a little, but in sunny weather this place must be absolutely perfect.

Thank you so much to the team whom met with us at different touch points of our trip. We were so warmly welcomed on our first day and so well taken care of throughout our short trip. We already knew we wanted to come back again on Day 1. The hotel certainly had its old school charm and luxuries that many new ones don't these days, and we thoroughly enjoyed them - the spacious cottage, his/hers basins and closet areas, a very well stocked amenities kit, turndown service, welcome fruit, pillow selection - having a bolster at a hotel is so rare but so appreciated!. These complemented by new school luxuries - Bluetooth speaker and Netflix available, we were so spoiled. The breakfast spread was perfect too. Andrew, Boris, Po from the front office and the older gentleman who served us at Beach Restaurant (sorry we didn't get his name), were constantly checking in on us and making sure we were comfortable - thank you so much!

Wonderful hotel, views are stunning and service is outstanding. Breakfast was fantastic and super high-quality. Service is from A to Z, rooms are cleaned several times a day and all employees are welcoming and pleasant. Everything was done with great attention to details. We travelled with a small baby, and had several requests which Andrew, the hotel manager was attentive to cater all of our needs with great care and truly went above and beyond.

Impeccable service. Every single staff member gave us gold class service with a smile. Buggy rides to your room. Nightly turn down service with fresh biscuits. Pool side service. Our room was incredibly comfortable, even when it was hot outside (the AC worked really well and didn’t sound like a jet engine). Zero complaints. I would love to come back to The Surin again sometime, especially in the rainy season, as it was quiet and it only rained half of the time we were here.

Absolutely breathtaking! The views from this resort are nothing short of spectacular— sunsets by the sea felt like something out of a dream and being able to watch it from our room was even better. Every detail of the stay was five-star, from the beautifully designed rooms to the attentive and friendly staff. The atmosphere is peaceful, luxurious, and perfect for a relaxing getaway. Highly recommend for anyone looking to unwind in style with unforgettable scenery. Hot tip, if you are staying in the one of the Deluxe Cottages you should request room 336, probably one of the best rooms with the best views.

My mum recently died, and I buried her just 6 days ago. I am very tired and sad after taking care of her (after a long illness), so I decided to book a visit to Thailand to get some rest and solace. I am very happy that I started my 'getaway' at The Surin in Phuket. The staff are warm and welcoming. I was made to feel very welcome as soon as I arrived with lovely smiles and a 'no fuss' check in. The reception staff are very considerate and have an attentive and kind, gentle attitude. My room was ready immediately, despite arriving very early at around 9.30am. It is low season at the moment and the resort is quiet and chilled. There is a beautiful Thai restaurant at the end of the resort (on the beach) and I can honestly say that the Thai food there is the best that I have ever tasted in Thailand. The staff at the hotel beach restaurant are wonderful and willing to make recommendations from the menu. They serve with a smile and true warmth. I am travelling alone to get away from everything at home, so this is ideal. I feel very cocooned here and the hotel staff strive to make your stay a very enjoyable and relaxed one. The rooms are great. They have a large TV with Netflix and Youtube and there is enough space to spread your stuff out. The bathroom is spacious with a shower, toilet cubicle and double sinks. The bed is comfy and is about 6.5 feet wide. My bungalow is at the back of the resort and is hence very private. Perfect cocoons! Housekeeping is impeccable! They do a wonderful job on the rooms. Thank you. The beach bar is relaxing at night and the pool is lovely too. The beach itself is very quiet because it is only accessible via the hotel or a boat. The hotel guests have it to themselves. Just remember that if you are here in low season (May-Oct), the sea gets a bit rough, so you may prefer the hotel pool for swimming. The grounds are very well maintained and the coconut trees are tended to so that they don't drop everywhere. I was almost killed recently on Phi Phi by a falling coconut so its very important to keep the grounds well tended. Great work! The only real difficulty about the resort is the number of steps that you will have to negotiate. There really is a lot of steps, so if you have mobility issues, you need to ask the hotel about getting the most accessible room and the accessibility of the beach and beach bar. It's very important to find this out; even if you just have a temporary leg or arm or back injury, it could impact your stay. Overall, I love it here, sadly I leave tomorrow for Phi Phi island, but I will return. Thank you for being so kind during my stay