The Syntopia Hotel

I stayed at The Syntopia Hotel in Crete in October 2025 and absolutely loved it. From the moment I arrived, I was struck by how beautiful the hotel is. The design is stunning, with a relaxed, bohemian style that feels effortlessly chic. Every detail seems carefully considered, from the natural textures and soft lighting to the calm, stylish pool area. Even the air smells lovely — there’s a subtle fragrance throughout the hotel that was delightful. The staff were genuinely kind and welcoming, always greeting me with a smile and making sure I felt looked after. As a solo traveller, that really stood out. I felt comfortable, safe, and like I was enjoying real luxury. The all-inclusive options were excellent, with plenty of variety and everything beautifully presented. Specifically, the Cocktail option during the day and in the evening were excellent. The food and drink choices felt thoughtful and generous, and I was never short of something delicious to try. The only small downside was a slight drain smell in the shower, but it was a minor issue and didn’t take away from what was honestly one of the nicest hotel experiences I’ve ever had. Overall, The Syntopia is a perfect blend of style, comfort, and warmth — a wonderful place to stay, especially if you’re travelling solo. I’d go back in a heartbeat.

We are staying at this hotel for the second time — and we are thrilled again! It’s a fantastic place if you want to truly disconnect from everything and just enjoy your vacation. The hotel’s design is beautiful, and every detail is thoughtfully done. The food is amazing: delicious meat, fresh seafood, side dishes, vegetables, fruits, cheeses, and desserts. There’s such a wide variety that everyone can find something they like. The bar also has an impressive selection of drinks. There are three great pools, each with its own atmosphere, so you can choose the perfect spot for your mood. The hotel grounds are also perfect for photos — there are so many stylish and unique corners where you can take incredible pictures. There’s a charming shop on the property where you can buy a special hotel fragrance — it smells absolutely amazing! You can also find cosmetics, bags, accessories, and many other items that make great souvenirs or gifts. The spa deserves special mention — it’s very cozy and atmospheric. Special thanks to the spa manager, Catarina, for her kindness and attentiveness. The staff in general is incredibly friendly: caring, helpful, and always ready to solve any issue quickly. The beach is just a couple of minutes’ walk — very convenient. Evenings here are special too: live electric violin, cello, and a DJ create a fantastic atmosphere. We are very happy to have chosen this hotel again and definitely recommend it!

We arrived as a couple at the hotel for two nights of peace and quiet to clear our heads and celebrate our anniversary and my wife's birthday. First, we were greeted with a light snack, explained the hotel to us and received an upgraded room for the hotel's main pool. We did not expect such a high-level hotel at all. Nice, friendly and helpful staff. The hotel is designed in an indescribable way, with every element thought out. The breakfast was very luxurious and varied, beyond words. It is important to note that the hotel staff sent a very delicious birthday cake to the room. The hotel is 7 minutes from the city center of Rethymno and in my opinion you need a car to get around and it is an hour+ away from the airport in Rethymno.

Had a marvellous stay and will definitely come back. It truly felt like being in paradise for a week. If you want a holiday where you do not need to lift a finger, this is the place for you. They really live up to their “let us spoil you” slogan. The hotel is beautifully decorated with great vibes throughout. The service is exceptional, everything is ultra clean, and the buffet caters for all dietary preferences. You could easily spend your entire holiday inside the hotel without feeling the need to leave. The amenities were excellent. I made good use of the gym which is well equipped, spacious and spotless, perfect for what you might need on holiday. The spa was great as well, offering a private hammam and sauna experience along with a relaxing massage that felt like a treat. Things to keep in mind: Every bed in the main pool area is taken before 6 AM. The music around the main pool can be a bit loud, but the jungle pool is a lovely alternative with relaxing zen music. Rooms on the third floor feel a bit small and the bathrooms are rather dark. Upgrading to the fourth floor was worth it, as the rooms are larger and much brighter. The buffet can get repetitive, especially at breakfast.

Enjoyed 10 nights here in July, first in room 424 with jacuzzi on the balcony then the last night in 702 a jungle suite. The hotel was brilliant for us. The hotel is stylish, spotlessly clean and offers great facilities. The room was lovely, private and great facilities. The restaurant was very good, great choice of food and very fresh. Breakfast and diner had so many options. Didn’t have lunch in the restaurant but used the snack bar which was excellent. The main pool was lovely, well laid out. Lots of sunbeds/mattresses, not too much completion for beds unless you wanted one off the beds with canvas screens . Didn’t use the jungle pool or rooftop pool. The nomad bar and the rooftop bar were excellent and the waiter drinks service around the pool was brilliant. The staff were superb , nothing too much trouble, friendly and helpful. Would gladly recommend the Syntopia and we will be finitely be going back

The Syntopia Hotel has left an indelible impression as one of the most exceptional accommodations we have experienced. We were looking for a truly remarkable destination for a romantic retreat – one that offered tranquility, sophistication, and a touch of luxury – and this place turned out to be a perfect match! Upon arrival, it became immediately apparent that we had made an outstanding choice. The hotel looks exactly like in the photos (or even better!) – beautiful boho-ethnic ambiance, the distinctive signature fragrance (available for purchase in their on-site boutique), and the overall magical atmosphere combine to create an unforgettable experience. But what truly makes Syntopia special, are the people. From the reception to the restaurant and bar, the personnel are consistently outstanding: warm, kind, and always smiling. Their passion for hospitality and dedication to guest satisfaction are evident in every interaction. The entire property is spotless – everything is cleaned and maintained with great attention to detail. Guest rooms are modern and well-appointed. We highly recommend choosing an accommodation with a sea view, as the sunrise views from the balcony are spectacular. Syntopia boasts an impressive array of amenities, including three swimming pools, fantastic fitness center, a luxurious spa, and nightly live music performances by the main pool. The culinary offerings are exceptional for an all-inclusive resort – fresh, flavorful, and diverse cuisine, with an emphasis on authentic Greek dishes and plenty of options for guests with specific dietary requirements. For those would like to explore Crete, the hotel provides lunch boxes. Guests choosing to remain on-site should not miss the opportunity to observe the spectacular sunset from the rooftop terrace – an absolutely unforgettable experience. We are confident that Syntopia will be out destination of choice for future visits. We wholeheartedly recommend Syntopia to couples seeking a romantic, relaxing, and luxurious getaway on Crete.

The best hotel and stay. Can’t fault the hotel from check in to check out it was 5 star service. Food was amazing. Lots to choose from and very good quality. Only downside was the amount of sunbeds in the sun. Would definitely recommend and stay here again.

We had an amazing holiday here, the hotel is visually stunning and they have the friendliest and accommodating staff I’ve seen in a while, one of the best places I’ve stayed in. Food is delicious and you can tell they use quality ingredients, very clean and smells lovely everywhere you go. Whilst it doesn’t take away from the 5 star rating, some areas I’d see as potential to improve: only a bottle of water left in the room, some refreshments would be nice; the standard cocktails are only available after 5:30 pm, and premium cocktails are paid, plus the all inclusive ends at 11 pm for which I found a bit strange; there is no a la carte, only a buffet but again the food is excellent; standard room is rather small. Will definitely recommend this place to everyone and will stay again!