Silk B.
Yelp
The vegan tamales are great, but the service is unreliable.
I came after work around 5:10 PM. In the past, the availability for vegan tamales options is consistently low around this time, but this time was worse than usual.
I asked for 6 red bean tamales and 6 cactus tamales as vegan options, since they were out of soyrizo. Also asked for 6 chicken tamales for a family member. The guy who took my order is writing it down right in front of me as I say this.
Waited 30 minutes. Yes, 30 minutes, before someone comes out. They then come out with the order, which has the 6 red bean and 6 cactus tamales. except instead of the chicken tamales, he's packed 6 veggie tamales, which i didn't want. The guy looks confused even though he wrote the order down in front of me. He goes back inside to get the chicken tamales. Comes out a few minutes later saying the chicken tamales are all out. Then another employee comes out and corrects him that there are chicken tamales available. Im very confused through all this.
The other employee charges me for the 18 tamales I ordered while the guy goes back in to correct the order. Except they find out they don't have 6 red bean tamales, only 4, but I paid for 18 tamales already. So they offer 2 veggie tamales, which I begrudgingly accept.
The cherry on top? One of the "red bean" tamales they packed for us has pork in it. Lol.