Family R.
Google
The BEST resort we stayed at in our entire Bali trip! Service was OUTSTANDING, food was DELICIOUS, and the rooms were IMMACULATE.
From the moment we reached, they made the entire experience so welcoming and personalized. We arrived early, so the room was not ready, but they helped us lock up our belongings and took us for an excursion while we were waiting for the room. By the time we got back, they had set up the room with a special welcome message! Also had nightly turn-down service included.
1. Organized all of our excursions and paid for it themselves, we just paid a lump-sum amount at the end. With all excursions (Nusa Penida, snorkeling) - they arranged private transfers. Also had private pick-up and drop-off from the ferries. Agus was a great driver.
2. Food was so fresh, best Nasi Goreng we had the whole trip. Thanks Puthu!
3. Arya was so nice and accommodating! We needed some medicine from the store, Arya went and picked it up, and brought it to us at the resort. Always had a smile on his face. He is the heart and soul of the hotel.