Maryann S.
Yelp
I'm been dining here for many, many years, always looked forward to the Chicken Cordon Blue sandwich, never had an issue with food or service. However, until tonight , I ordered my usual chicken cordon blue sandwich, one bite and I felt as though the chicken felt rubbery and raw, I spit it out into a napkin. I cut into another piece and noticed the chicken looked pink. I Brought it to the waitress attention, she took it back to the kitchen. She returned and told me the manager will take half price off my meal. I said excuse me, half? I said The entire meal went back French fries and all. Manager came to our table and repeated half price off, claiming I eat half the meal. I was actually taken back, and asked why half? I had to show her the piece I spit into the napkin. She still insisted half off, no apology, no have a dessert on us....nothing. I showed her the picture below, and I said fine, I'll have no problem sharing this picture. She leaves again, the waitress returned stating the entire meal came off the bill. I don't understand the lack of customer service, the lack of any concern what so ever.
I doubt I will return!!