The Tokyo Station Hotel

Hotel · Chiyoda

The Tokyo Station Hotel

Hotel · Chiyoda

5

Japan, 〒100-0005 Tokyo, Chiyoda City, Marunouchi, 1 Chome−9−1 東京ステーションホテル

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The Tokyo Station Hotel by Tablet Hotels
The Tokyo Station Hotel by Photo courtesy of Tokyo Station Hotel
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null
The Tokyo Station Hotel by null

Highlights

Historic European-style hotel at Tokyo Station offering luxury  

Japan, 〒100-0005 Tokyo, Chiyoda City, Marunouchi, 1 Chome−9−1 東京ステーションホテル Get directions

tokyostationhotel.jp
@tokyostationhotel

$$$$

Information

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Japan, 〒100-0005 Tokyo, Chiyoda City, Marunouchi, 1 Chome−9−1 東京ステーションホテル Get directions

+81 3 5220 1111
tokyostationhotel.jp
@tokyostationhotel

$$$$

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Last updated

Nov 1, 2025

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@afar

The 15 Best Hotels in Tokyo to Book Right Now - AFAR

"A surprisingly tranquil, classic European–styled refuge housed within Tokyo Station, prized for unbeatable convenience to Shinkansen platforms and a complimentary porter service that expedites transfers. Refurbished maisonette rooms offer high ceilings, chandeliers, and plush bedding alongside minibar touches like Schott crystal and Hibiki whisky; on-site amenities include carbonated hot baths, a spa, several restaurants and bars, and practical perks such as discounts for JR Rail pass holders." - Keith Flanagan, Adam H. Graham

https://www.afar.com/magazine/best-hotels-in-tokyo
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@afar

"If Tokyo is just the first stop on your Japanese cultural immersion tour, you could do no better than a stay at this stately hotel. Opened in 1914 and restored after bombings during World War II in 1951, the European-style property’s 58 light-filled rooms put you within easy access of connecting trains at the historic Tokyo Station. Facilities command views of the Imperial Palace and the Marunouchi area, considered by some the pulsing heart of Tokyo, while guest rooms come in 15 comfortable options—including large suites, two-story maisonette-style rooms, and digs designed around the North and South Cupola domes—to satisfy every kind of traveler. Take time to decompress before the next leg of your journey with a pampering Elemis facial or massage at the spa, or sipping cocktails in one of the hotel’s nine restaurants and bars."

The Best Hotels in Tokyo
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@cntraveler

Tokyo Station Hotel

"How did it strike you on arrival?From the outside, you might wonder how you ended up in Europe. Dating back to 1915, the architecture is something of a relic, considering that many of Tokyo's landmark buildings—save the station itself—were destroyed in a 1923 earthquake. It's a snapshot of a short-lived period when Tokyo's pre-war architecture leaned Western and Edwardian. It makes the hotel rather grand in a city full of glossy, from-the-future skyscrapers. Nice. What’s the crowd like?The Dome-Side rooms offer one of Tokyo's more peculiar views. Instead of facing other buildings, windows peer into its own rotunda; light pours through the domed ceiling for an up-close view of restored stone reliefs like a phoenix or a flower. Inside the room, a glass chandelier illuminates high ceilings and modernized regal decor like silk curtains, wingback chairs, and shiny surfaces (glass bedside lamps and coffee tables). It's certainly Euro-chic. The good stuff: Tell us about your room.The mattresses are all made by Simmons, so expect Western-style comfort (i.e., no futons). Please tell us the bathroom won’t let us down.There's less emphasis on made-in-Japan amenities; bathrobes are terry and fluffy, while Gilchrist & Soames bath products are equally nice. Maybe the most important topic of all: Wi-Fi. What’s the word?Like any great transportation hub, there are free Wi-Fi connections throughout the hotel—and yes, in every room, too. Room service: Worth it?More than enough of the selection from the 150-room hotel's 10 dining options can be delivered straight to the room. Staff: If you could award one a trophy, who gets it, and why?While there are pricier, more luxurious hotels, the staff (especially the concierge team) treats guests like royalty. Anything stand out about other services and features? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you.The spa offers a series of artificial hot springs for a modest admission fee. What was most memorable—or heartbreaking—about your stay?The stunning octagonal domes in this grande dame. Bottom line: worth it, and why?If western comfort is your style, this ticks all the boxes. Plus, it's part of a train station, so navigating the city—or catching a direct train to the airport—couldn't be easier." - Keith Flanagan

https://www.cntraveler.com/hotels/japan/tokyo/tokyo-station-hotel
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@myboutiquehotel

The Tokyo Station Hotel, a Design Boutique Hotel Tokyo, Japan

"Re-opened in 2012 after thorough renovations, the Tokyo Station Hotel is registered as an Important Cultural Property and boasts gorgeous rooms in a classical European style. It features a French restaurant and stylish bars, and free Wi-Fi is offered throughout. Its entrance is right next to the Marunouchi South Exit of Tokyo Station. Rooms at The Tokyo Station Hotel offer a delicious mix of plush décor and comfortable modern amenities, including an LCD TV and a minibar. Bathrobes and slippers are provided with the en suite bath. Just a 10-minute walk to the Ginza area and the Tokyo International Forum, the hotel is a 20-minute walk from the Imperial Palace. The Akihabara and Tsukiji areas are about a 10-minute drive away. You can enjoy a workout at the fitness centre or relax at the on-site spa. Additional services include a business centre, currency exchange and laundry services. Room service is also available. Guests with a breakfast meal plan can enjoy a Japanese and Western breakfast buffet at the Atrium, a 400-square metre hall with an enormous skylight and open ambience. The buffet features organic vegetables and hot dishes prepared right in front of the guests." - My Boutique Hotel (en)

https://www.myboutiquehotel.com/en/boutique-hotels-tokyo/the-tokyo-station-hotel.html
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@tablethotels

The Tokyo Station Hotel (Tokyo, Tokyo) 12 Verified Reviews | Tablet Hotels

"After six years of painstaking reconstruction, The Tokyo Station Hotel is back in business — and the Tokyo hotel landscape is infinitely richer for having it back. Not that this city is lacking in impressive lodgings; it’s just that none of this town’s high-rise, forward-looking luxury hotels can quite prepare you for the low-rise, European-style, 1915-vintage elegance of Tokyo Station." - Tablet Hotels

https://www.tablethotels.com/en/tokyo-hotels/the-tokyo-station-hotel
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ingridbF4148JT

Google
Nestled within the skyscraper surrounds of Tokyo, sits the truly beautiful Tokyo Station Hotel. From the moment you walk through the doors, you know this stay is going to be something special. Staff are impeccable: efficient, knowledgeable and friendly. Rooms are exquisite with refined decor, a truly spacious and inviting feel and really, you just want to spend as much time relaxing and enjoying the view as possible. The Lounge offers a wonderful range of light snacks and meals but it’s the sweet treats you want - sublime! A refreshing gin and tonic makes for a lovely afternoon in beautiful surrounds.|The buffet breakfast was magnificent! Prawn, squid and fish dishes were on offer along with traditional breakfast fare. The mini hamburgers were a fun start to the day. Leave plenty of time for an indulgent meal. Real value for money and The Atrium is a beautifully light, airy space for the first meal of the day.|The hotel is close to Daimaru department store and minutes to the Shinkansen and JR tracks.|If you value privacy, elegance, efficiency, ambience, wonderful food and gorgeous rooms in your choice of hotel, look no further. I cannot recommend The Tokyo Station Hotel highly enough and hope to stay there again in the future.

Jennifer Myers

Google
This was the final stop on our two-week trip around Japan, and it couldn’t have been a better ending. The hotel's location is unbeatable—directly connected to the train station and conveniently accessible from both inside and outside the complex. The hotel itself is stunning, both inside and out. Upon arrival, the front desk staff were friendly, helpful, and spoke excellent English. While they weren’t able to accommodate an early check-in, they gladly held our bags so we could explore the area while we waited. Our room was very spacious, and whether you’re facing the interior dome of the station or the city skyline, the views are a treat—perfect for people-watching and soaking in the atmosphere. The room had everything we needed: a reasonably priced minibar, a wide range of toiletries, even thoughtful extras like luggage stickers and a thermometer (which came in handy when someone in our group was feeling unwell). We tried both room service and the breakfast buffet. Room service was prompt and much better than what we’re used to in the U.S. But the real highlight was the breakfast buffet—absolutely phenomenal! The bathroom was exceptional, with a large soaking tub, a separate toilet room, and a high-tech, heated toilet seat. The Japanese truly excel when it comes to clean, functional, and luxurious restrooms. The bed was large and incredibly comfortable. We thoroughly enjoyed our stay and would highly recommend this hotel to anyone looking for an upscale experience in a prime location.

samantha cohen

Google
Our stay at The Tokyo Station Hotel was a true 5-star experience from start to finish. The service was impeccable — warm, attentive, and seamless in every way. We loved the location; it had such a different energy from Shibuya, where we began our Tokyo trip. Being right inside the station made exploring the city so easy, with endless shops, restaurants, and connections just steps away. It’s the perfect jumping-off point for discovering every corner of Tokyo. An exceptional [bougie] stay.

457jonv

Google
I’ll start with the positives. It is absolutely a beautiful historic hotel. The rooms are wonderful. Not large by any means, but it is Tokyo. I will say that in other major cities around the world a hotel of this price range and reputation would still afford you a decent sized room. The breakfast as everyone has mentioned is fantastic and the service at breakfast is as good as you’ll ever get. My larger issue is with the overall cold field of the hotel and the staff in the lobby and then the lounge areas. As a diamond member, I was not recognized at all. And, they tried to charge me for my wife’s breakfast and I actually had to show them the Hilton benefits on my app in order for me to get the breakfast for two. It almost felt embarrassing to have to go through that in order to get something that should have been included to begin with. There’s no turn down service. Again, seems like that might be petty, but and a hotel of this stature that is something that would almost be expected. Also, there’s no doorman. I know that seems like that might be minor but if you stay here, you’ll see that of all of the hotels you could ever imagine the need for a hotel doorman, it would be the one located at Tokyo Station. The bar and lounge area in the lobby on the first floor gets very crowded and there is a line in the afternoon for you to be able to go. And, lastly, the gym is quite small and there is an attendant that follows you around and if you don’t do something correctly or put something back correctly, it is, though he is almost correcting you. Now, you might say that all of these things would not warrant a three star review but when you consider this is a several thousand dollar a night hotel, you may want to look at some of the other options in the area. I stayed everything from courtyard Marriott to Rich Carlton’s around the world and then basing this review on the price point and what the expectation should be at this hotel. Hope it helps.

ChinaCatEyes

Google
We only stayed one night (unplanned layover) but it was exactly the soft-landing we needed after a delayed overnight flight and missing our connection. The staff was all-pro, so kind, and spoke excellent English. The room (standard king/queen) was luxurious and elegant, though a little small if we were to be staying more than one night. Great room amenities, and the perfect half bottle of white rhone in the mini-fridge. The hotel entrance was a little hard to find coming from the depths of Tokyo Station, even though it's right there. (My navigation app did not work in any of the train stations in Japan, so a general recommendation is to at least attempt to plan your station exit ahead of time.) Overall a very ritzy experience and I absolutely recommend this hotel if your budget allows.

Nicholas Renwick

Google
Truly a luxurious hotel. Beautiful rooms and staff that go the extra mile. Quiet rooms, good AC, smart TVs, lavish bathrooms. Great location. Whiskey bar and lobby lounge were great too.

cschumann

Google
Outstanding. Ultra convenient to Tokyo station. Just figure out the correct exit from the station. Look for route to the Imperial palace and you can enter hotel through the door to the right inside rotunda. ||Great history and architecture to explore. Imperial palace a short distance away. Convenient to station to explore the city. ||It was an awesome stay. Quiet, convenient and comfortable. ||Don’t miss breakfast at the Atrium restaurant. I had the avocado Benedict. Large selection of choices. Service was perfect. ||Not a negative to mention.

vivianzyu

Google
Not much to say that hasn't already been said by other reviewers. The location and attention to detail made for a wonderful (and too short stay) at the Tokyo Station Hotel.||On previous trips to Tokyo I'd stayed in less expensive and less centrally located properties and I can attest to the fact that you really do get what you pay for. I stayed in a double twin room with plaza views and it was perfect for me as a solo female traveler. Super nice bedding and high end toiletries made it an extra comfortable stay.||Location-wise it felt both safe and incredibly convenient - I took the Narita airport express bus and the drop-off point was less than a ten minute walk through Tokyo station, and there were tons of great restaurant and shopping options nearby. For a very short stay in Tokyo this was perfect in helping me get as much out of my time as possible.
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Stinky D.

Yelp
I stayed at the Tokyo Station Hotel early June of 2025. My room included a king-size bed with a few of the dome inside the station. I also had access to the breakfast buffet. To begin, I thoroughly enjoyed my stay at the hotel. The staff were extremely kind and welcoming. The breakfast buffet also had a variety of Japanese delicacies to choose from and American foods. However, the menu mostly remained stagnant over the course of the week I stayed, so if you expect new options daily, perhaps reconsider the buffet. Furthermore, the location of the Tokyo Station Hotel is unparalleled. It's a short distance to nearly everything in the city, and anything else that isn't in reach is easily accessible by the efficient train line Japan has. However, when I first entered my room, my first thought was that it was smaller than I expected. The bed took up most of the room, so there wasn't much space to unwind or put my luggage. I would say at max, my room with a king size bed can fit two people. Also, one key point that I didn't take into account before I came was how long and never-ending the hallways are! There are multiple entrances and elevators, but even then, it took an eternity to get to my room which wasn't super great at the end of a long day of walking. If you can, ask for a room near the elevator when checking in. Overall, my stay at the hotel was good. Everyone was friendly, the amenities were great, and the location is amazing. Just be warned of the long hallways and how the rooms are smaller than they look online.
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Roy A.

Yelp
The hotel is conveniently located in the train station so the train ride from the Monorail with a transfer to Green Yamanote Line was super easy. The Marunouchi South Gate entrance has a direct entrance to the hotel. Once inside the staff was super friendly with our suitcases, checking in was quick and we were escorted to our room with an explanation of the features of our room. The beauty and cleanliness of the room was amazing. My wife was super happy. I love the bidets and the walk in shower and tub combination. The staircase has a huge window with electric drapes that over sees the entrance to the hotel. The bedroom was very comfortable. The room is top notch making our stay in Tokyo delightful.
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Isabella I.

Yelp
The world's top 20 hotel that just opened last year. The first hotel in Tokyo. It is mainly dark-toned and combines Eastern and Western elements. It is within walking distance of Ginza. The location, service and decoration are worth the price. The room is 40F+. The semi-floor-to-ceiling windows overlook the whole Tokyo. This view is really my motivation to get up early. It is very suitable for delivering meals and eating breakfast while watching the city view. You can also dine at Niko Romito downstairs. The hotel spa avoids the crowds. The blind box is opened successfully.
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Kim R.

Yelp
Most of our short stay in Tokyo would involve daily train travel, so after much research we decided The Tokyo Station Hotel would be the smartest choice. The hotel did offer very fast access to virtually anywhere. Head downstairs and into the station and you're on your way. It was also an easy stroll to the Imperial Palace. The layout was a bit of a maze, but easy to figure out after a run or two. The hotel offered the fantastic service of meeting us at the train upon arrival and escorting us through the station and up to our room. Very helpful. Breakfast was included with our stay. Although not a huge fan of buffets, theirs was massive, and with a nice variety of both Japanese and western fare. The buffet food was pretty good and service very friendly. We also had room service for dinner. Not the most extensive menu, and not what I'd call fabulous, but adequate for not going to bed hungry. We didn't end up visiting any of the hotel restaurants though. The room size was good, as was the bathroom and closet, with a some seating and (in our case) a nice view of the plaza below. The bed was hard, so with a back injury I had requested some extra cushion...which was already in the room when we arrived and plush enough to make my sleep comfortable. Overall a very good stay. I'd stay there again for great train proximity and service.
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Ward K.

Yelp
Giving five stars for a five-star hotel, at least it should be ranked as one. Located conveniently next to where else but Tokyo Station. Don't worry, you will not hear any trains roaring by or people running to get to work, but rather, you will be in lala Land with a good night's sleep. The hotel is truly one of elegance as it has a European flare to it but not that drab feeling you see in some hotels in Europe. The hotel boasts around 150 rooms and suites. It will not be the most budget friendly hotel but it is really convenient and worth staying with that special someone for a night or two. I'm a firm believer that a room is just a place for me to put my bags and to sleep but if you are a hotel snob and or you want to make someone feel special, not to mention to save your feet as the train station is just a hop, skip, and a jump away, then this place might be for you. Like most hotels, they have free Wi-Fi, and the desk area had at least 3 outlets, which was enough to charge up our devices. If you are one who likes to sit down and enjoy breakfast, then I highly encourage you to see if you can book the room that includes breakfast. The staff was top notch as one would expect. Super friendly and helpful. One downside was that I saw you had to pay extra to use their gym when most hotels the gym is included. But hey, having only one negative is pretty good, in my opinion. If you are a baller on a beer budget and want to stay here, I would highly recommend booking as early as possible. Also to note, if you want a room with a view, it is another thing as not all rooms face out towards the street, which is pretty nice, I have to admit. If you have the $$$$$, you will be happy in one of their suites. The rooms are big and spacious... walk-in closets, the whole nine.
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Saya N.

Yelp
Although pricey this hotel is well worth it especially if you need to leave from Tokyo Station. What a convenience to just step out into the station and catch the train instead of having to walk 10-15 min with our luggage or finding a taxi. On top of that the rooms were both spacious and gorgeous with cathedral high ceilings, beautiful decor, comfortable beds, and a shower and tub to die for!! We arrived a little late and decided to order room service as a special treat and everything was delicious! We only stayed one night but will definitely return!
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Karen A.

Yelp
This year, we elected to stay at the Tokyo Station Hotel which is uber convenient since it's at the station we will be leaving from today. The rooms are quite spacious and elegantly decorated, and they feature a beautiful breakfast buffet with over 100 items to choose from. The items mostly come in small containers so you can have a taste and try as many of the items and not get overly full. The items consist of a selection of European and Japanese dishes. The received excellent service in the hotel and at the buffet.

River E.

Yelp
Currently staying here and I booked two queen rooms with breakfast included. Because of a miscommunication with my travel agency, we were given twin rooms with no breakfast. This is something that the reception at the hotel could easily take care of, but instead they are making me spend hours on the phone with my booking agent, and not responding to the calls or emails my booking agent sends. Another reason for my one star review is that we are waiting on our bags, which they tell us have not been delivered, but according to my AirTag they have been in the lobby for many hours.
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Mayu H.

Yelp
It was such an amazing experience we had. I stayed there for one night to celebrate my mom's belated Birthday. At the front when we checked in, Mr.Tsuda took us to the room. During he escorted us, she explained so many things about this hotel and even showed us the dome view. Because of him we were more interested in this hotels history. Thank you Mr.Tsuda!!! Our room was excellent and high ceiling. Everything was so amazing also our room was so quiet alright next to the train tracks. We hear nothing! Breakfast buffet was stunning and so many dishes to choose. Only I disagree was too much paper and plastic waste to cover the dishes individually due to Covid-19. All staffs were very attentive and well trained. Even after we checked out they keep our luggage's. And when we picked up our luggage, Mr.Tsuda came to say good bye! I really hope I can stay there next time with my whole family and see Mr.Tsuda. I recommend this hotel for everyone.

A O.

Yelp
I do not recommend this hotel and will never return. For $1000/night I expected amenities of higher quality and the turn down evening service was marginal at best--a plastic bottle of water and the sheets turned--no drapes drawn, lighting fixed, et al. I tried to make a reservation at the restaurant but the staff either did not or would not speak English--I had to leave the hotel on a rainy night. I arrived for checkin at 2:50 pm but the woman at the desk refused to give me the key until 3:00 pm. My overall impression is that Westerners are not welcome.
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JT M.

Yelp
Wonderful experience. Bright, clean comfortable. The employees are fantastic! Friendly, helpful Great location. And the breakfast buffet- something for everyone.
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Garret O.

Yelp
We just love this hotel. It's a very well-kept and beautiful hotel tucked away in this very historic building built after the turn of the 20th century. It's not your typical hotel as it has extremely long corridors, the longest I've ever seen as it's in the train station. It just goes on and on, so depending how far your room is from the elevator, prepare to get a workout. The staff of the hotel, from the waiters and waitresses at the restaurant to the housekeepers to the bellhops are all polite and friendly. The thing that makes this hotel great is that it's perfect for day trips due to it being located right at the North and South Marunouchi gates. If you're planning on doing a lot of day trips out of Tokyo then this makes it very convenient. Lots of shopping, convenience stores and restaurants are just minutes away as is the Imperial Palace and Ginza(maybe a 15 minute walk). I highly recommend this hotel to anyone looking to stay and travel in Tokyo.
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Jamie B.

Yelp
Beautiful, historic hotel at Tokyo Station. Pricey but worth a night if you can swing it. We stayed two nights on two separate occasions. There was nothing I didn't like about this place. The beds are firm and every room feels brand new. The have baths have beautiful tubs and a rainforest shower. The morning breakfast is immaculate with one side being Japanese and the other western. It's a classy place, all around, and you'll be most comfortable in business casual.
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Mehrnaz H.

Yelp
One of the best hotels I have stayed at anywhere!! It is located in the Tokyo Station building which is built with red brick facade and very European in heart of Tokyo. The hotel is 4 stories tall and has a long and rich history. The staff is amazing and top notch in their customer service and prompt attention. The hotel is furnished with the highest quality furniture, chandeliers, bedding and amenities. The hotel is sparkling clean with absolutely no spec of dust or dirt anywhere. The rooms are very spacious and have the sleep area, sitting area with another TV sad well as a very large plush bathroom with marble, granite and glass. If you are staying there, make sure you try the breakfast buffet. They have over 120 items, high quality, beautiful presentation, amazing displays of western and Japanese food for breakfast. You will not be disappointed. They also have 4-5 restaurants on site, we tried to reserve a table at the French restaurant but it was booked for the night. Were able to make a reservation at the Italian restaurant in the hotel, which was another amazing experience which I will do a review on shortly. The hotel is so conveniently located, obviously close to the train station and all the shops and restaurants inside the station. There is an eight story mall across the street and the hotel is a short walk away from the Imperial Palace. One of the MUST stay hotels in Tokyo for sure.
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Matt B.

Yelp
This would be a 5 star experience, if not for the rudeness/racism of the woman who worked at the gym & spa reception. On the day of checkout, before checking out, I wanted to take a look at the gym and spa to see if I wanted to spend time there. Time was very limited, so I went for a quick look after breakfast. Gym reception said that I couldn't go to the gym, unless I wanted to workout. She then pulled out an iPad and started showing me pictures instead. Unacceptable. I insisted in looking at the gym & finally she took me there. Before entering, she made me take off my gym shoes and wear slippers. When I entered, I saw that everyone there was wearing gym shoes. Are you trying to lose patrons? After seeing the gym, I wanted to check out the spa. She outright refused me to go inside, unless I wanted to use the spa. If the spa doesn't have what I want, I'm not going to waste my time actually using the facility. I went in anyway and looked around. It looked decent, but the experience was not fun at all. The gym/spa experience gets 1 star & the hotel itself gets 5 stars. Hotel concierge definitely holds more weight in my generous 4-star rating. The room was nice and the hotel is conveniently located at the train station.
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Yuko H.

Yelp
Five Star Hotel!!! If they are not ranked as a five star hotel, they should! Location: Conveniently located adjacent to the Tokyo station, you never have to leave the Tokyo Station building. How good is that? You get off Shinkansen, a few mins later, you are in your room. The room itself is very quiet, I anticipated some noise from the train station but I almost forgot where I was as my room was so quiet. Service: Check in staff was so friendly, they truly understand what good service is supposed to be. What I noticed in Japan while I was there for about a week, most people won't look at my eyes when they talk. Most people talks very politely but I could tell they are just following the procedure. The front desk clerks looked at my eyes and smiled as they welcomed me to the hotel. After the check in process, a nice lady offered to take my bag (which I refused as she as such a tiny lady and I thought I had more muscle to carry heavy stuff), and showed me to my room. As we walked, she explained to me about the hotel history and safety of the hotel. The way she explained to me shows she cares about hotel guests, and was proud to work for the hotel. Room: Standard size, not too large and less counter space but it was enough to get what I needed to get done. They had three outlet plugs on the work desk, I was able to charge my electronics, and with a very stable free wifi, I was able to get a lot of work done. The bed they had in my room was very nice too. Mattress they had was what I felt comfortable. Not too hard, soft enough, I was able to sleep very well. I like the bathroom too. Although the counter space was on a smaller side but still had just enough space to put everything I needed in the bathroom. I enjoyed a nice bath and loved the fluffy bathrobe. Just what I needed after two weeks of business trip in Asia. At the check out, since I was traveling by Narita Express, they offered to carry my suitcase to the train platform. ( I declined but it was such a nice gesture that they offered) Unfortunately I didn't have time to enjoy any of their restaurant facility, I definitely would love to come back to try them. When I started traveling to Tokyo for business frequently, the Tokyo Station was always under construction. When I came to Japan last year, I finally saw the construction finished and remodel for the hotel was completed. I told myself, the next chance I get, I am going to stay at this hotel. I am glad I was able to stay at this hotel finally. If you are looking for a nice comfortable stay with excellent service, this is the hotel for you. Traveling could be tiring, there are here to make sure your stay is as comfortable as possible. I rested very well and got a lot of work done.
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Caspar B.

Yelp
This is a beautiful hotel and could not be more convenient if you are using the bullet train or Narita express. However, it is not geared towards children AT ALL. We asked the concierge for a dinner recommendation suitable for the children and they sent us to a $100/steak restaurant. Maybe if you are paying $600 a night for a hotel room this is reasonable? We then asked again for something suitable and they sent us I to the train station which has a great selection of restaurants but packed at 7pm with no tables anywhere. Again, I would hope that a concierge would be aware of this. Again, may be asking too much but expect more sophistication from a 5-Star hotel. Staff were very apologetic. We also had breakfast at the hotel which was again beautiful but for $40 a Head was limited compared with other 5-Star hotels and not much for children. In sum, great for a business traveler or a couple passing through the city but many better places for chil

Chris L.

Yelp
Yes! A fabulous old-school property with a great location. We stayed here on the first night of a ski trip due to it's location (shlepping ski gear from one Shinkansen to the next). The entry was hard to find (go out the Marunouchi South gate and find it on the right), and the lobby ain't much, but our room was large, comfortable, and had a fun internal view of the station. The breakfast buffet was magnificent with a vast variety of Japanese and western-style items to load your plate. The TSH provided a perfect start to our ski tour.
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Luc L.

Yelp
Fabulous building, excellent location in the center of the business district and next to the Tokyo expo hall. Service far beyond expectations and incredible amenities. Pricey but well worth it.
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Andrea G.

Yelp
If there were a secret 6 star option, Tokyo Station Hotel would earn that extra one. While historic, the rooms are quite modern and comfortable. We had a room above the station exit, which was quite unique. The service was impeccable. After check-in, our hotel porter chatted with us as we walked the long passage to our room. The hotel only has three floors, so the walk to the room can be lengthy. When she found out that we were celebrating my birthday, she literally ran back to the front to get a camera to take our picture. When we checked out, the picture was with our receipt. Location is great and the hotel is truly beautiful. Expensive? Yes. Worth it for a special occasion. Oh yes!
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Andrew H.

Yelp
Incredible service, beautiful and well-maintained rooms, with a classic look that's hard to find elsewhere in Japan. The Tokyo Station Hotel was our last stay in a 2-week vacation and we were not disappointed. The hotel is clearly oriented toward business travelers, with a commuter-friendly location and many business-oriented amenities (business centers, etc.). All hotel staff in Tokyo is polite and efficient, but the Tokyo Station Hotel staff take this to another level. Everyone we interacted with was conversant in English, which was unexpected but really nice; the bellhop gave us a nice history on the hotel on the trek to our room. The bathroom had what was, by far, the best rainfall shower I've used in my life. I travel for work and have had the good fortune to experience high-end hotels in many big cities, and this hotel's shower alone is worth the price of admission. Seriously. I took four showers a day, typhoon weather notwithstanding. Lots of little touches elevated the experience. Daily paper in your language. Extra-nice toiletries that you're encouraged to keep--which was great, as they're all clearly designed for travelers. Genuine smiles & greetings from all staff members we passed. We had a very early-morning departure from the hotel, and the staff not only arranged the 4 am cab, they had a bell ready and waiting to help with our bags. One thing to note: this was the only hotel we saw in Japan that has paid extras. Don't assume everything in your room is free, as it might be elsewhere in the country.
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P S.

Yelp
This is the definition of LUXURY and world class service. I've stayed here twice in last couple of years. The hotel is right above the historic Tokyo station and right in the middle of what I believe is a very high end commercial district of Tokyo. Lots of ongoing construction outside the hotel due to the 2020 Olympics but inside is NICE, NICE, NICE. Well appointed rooms, best breakfast brunch, top notch gym/spa and unparalleled customer service.

Jason S.

Yelp
We stopped in at the Camellia bar in Tokyo Station Hotel while waiting for our Shinkansen to Kyoto. The manager, Mr. Takuji Ono, was bartending, and provided the best service I've ever encountered, and trust me, I've had plenty of experience. His flair and artistry was only matched by the warmth of his delivery, and our travel experience was greatly enhanced by our time at the Camellia. While I haven't yet had occasion to stay at the hotel, if it matches the experience of the Camellia Bar it should be remarkable indeed.

Gill S.

Yelp
The hotel is stunning, and located in the best location in Ginza. Walkable to everything- shopping, restaurants, bars, late-night food etc. Of course, it's also on top of Tokyo Station, in case you want to go elsewhere (and you should, as Tokyo has so much to offer!). The reason for the 4 stars is the size of the room and the construction (at the time of our stay). It's on the smaller side... But GORGEOUS! The service is impeccable. You cannot go wrong if you stay here!

Vicky H.

Yelp
Amazing hotel in a convenient location. Breakfast in Atrium for guests only was superb. Hotel is kept immaculate. Highly recommend.