Grant O.
Google
Sat down to a dirty table with a glass stuck on it so hard that I could lift the table slightly off the floor... and the floor had food, soggy napkins, and something oily on it. No apology when I asked for it to be cleaned.
We weren't offered any table water (we had to ask), and although the waitress had come to take our order when I asked about cleaning the floor, she didn't come back to ask for our order again for several minutes.
Despite only one other table being occupied (and already eating their meals) when we ordered, our food took about 25 minutes to come out. The garlic bread came out last (about five minutes after mains) and was probably the most bland I've ever tasted, but the other meals were quite nice.
Every meal was given to the wrong person (just dumped on the table) because we were never asked whose was whose - a minor thing, but representative of the overall subpar service. Though they did provide extra sauce for chips without question or charge, and the staff were in the lower realm of friendly.
Lastly, the overall presentation and cleanliness of the facilities left a bit to be desired. The mens' bathroom had no paper towels, the light switches and doors were absolutely filthy, and everything just looked a bit run down. Even the walls in the dining area had missing paint in various places.
The background music was appropriate and classy, so that was one other positive.
Overall, the price was fair for the quality of the meals, but the service and facilities were somewhat below expectations.