The UPS Store

Zeke took extra care when handling my requests. As busy as the store was just before Xmas, He was patient and did not hesitate helping me with all of my requests. He also delivered the services with a smile.

I had came in the other day chaotic as ever and late to an event stressed out and when I tell you Zeke’s approach and radiant personality almost immediately relieved my stress, he then proceeded to take care of what I needed not only with the best attitude but so fast and efficiently. THAT IS CUSTOMER SERVICE!!! Completely changed my entire day. Thanks again Zeke!!!!

What's the point of paying $100 for 1 Day Express when you don't even have the boxes for it? And I ask the guy if it's usual not to have them, and he says they typically don't have them. Like what??? I am supposed to be provided with a box when paying for express, and you don't have them? What's the point of your existence?

What lovely boys work here. The tattoos and long hair were honestly frightening at first... but their demeanor and excellent service was a pleasant surprise! They were very gracious to me and my friend. Has to be 5 stars!!

Great customer service. Quick, clean, friendly staff. Very grateful to the team for helping me figure out how to return an odd-shaped item.

Carlos is just the best! Helped me so professionally and quickly with my amazon returns! Great hair too!

Waste of time, employees are rude. I already went to this area for a live scan twice the first time it messed up with the employees were really nice on Monday however when I went on Wednesday I walked in and I immediately got hit with attitude with one of the employees behind the counter. I found it unnecessary but I just stayed and waited as i saw an employee standing there calling as ig the computer was messing up for the live scans. 3 of us were waiting when they told two of us to go down the block to get it done, never mind I barely walked in there and I guess two other women were already waiting for so long so like why didn’t they just tell us in the first place while they’re trying to get this handled? So now i go down the block to get it done but come to find out they arent even able to do it… Like seriously? Just wasted an hour of my time seriously, these employees need better training.

So appreciate the courtesy of taking the time to help me get my product back in the box to return. Zeke was very patient in assisting and was able to do it. I was worried and tried my hardest at home but was unable too. This was a huge relief. Appreciate both Zeke and Ezekiel’s willingness to offer high quality customer service support for me.