mindyw847
Google
I wasn’t going to write a review, but after reading some of these and after our stay, I feel we owe it to Carolina. ||First of all, some of the standards with people are beyond ridiculous. Those complaining about the reservation/check in process and not being waited on hand and foot need to understand something about what it means to run a privately owned establishment like this. Carolina is not just the owner, but she is the concierge, housekeeper, and office manager, all by herself She has to check in the guests, clean the rooms, and be available to guests’ needs, simultaneously…and somehow still have a life of her own outside of her job. ||The “invasive” and arduous process of getting a room and checking in is to protect her as a small business owner. She is not a chain of hotels, nor does she have the resources available to be able to take a corporate sized hit to her business. So when people disrespect the property or take more than what they use during their stay, it has a huge impact on her business. Taking all of the toilet paper, tissues, and sundries? Are you kidding me? What kind of person does that to a small business owner??||The “house rules” are valid because it’s HER HOUSE. Yes, we are paying guests, but that doesn’t mean we can just disregard the property and do whatever we want. She’s not your mom - be an adult and pick up after yourself. Leave the room as clean as when you checked in. The room was spotless and she works hard to keep it that way. Arrange a check in time so she knows approximately when to expect you and be as on time as possible. If you are going to he late due to circumstances outside your control, then stay in communication with her so she knows what’s going on. If you are scheduled to arrive in the afternoon, then be there. Don’t roll up eight hours later and get salty because she wasn’t there to let you in. Take responsibility. ||Also, this is a historic property. If you want updated everything then go find a Hilton. The entire point of staying in a place like this is to enjoy its vintage architecture and charm. ||Carolina contacted us more than once to check if we needed anything. She recommended an amazing restaurant and we had the best time. We originally tried to stay three other places, but they were booked. We’re actually glad we landed at the Usonian because we had a lovely stay and Carolina was a gracious and wonderful host. ||All that just to say, if you’re a snowflake princess and hate a cultured personality, you’ll probably be disappointed in your stay. No one should cater to that. But if you enjoy historical architecture, supporting small businesses, and being in a quiet, clean, and relaxing space, then the Usonian Inn is the place for you. ||Carolina, we loved our stay. We will be back! ||Love, |Mindy & Deej