Jessica D.
Yelp
Don't go here if you're not white (or can't pass as white). I'm pasting an email I wrote to the owner below:
I'm writing to inform you about my experience at your restaurant last night. I moved to Tulsa one month ago and went to your restaurant in part to celebrate my birthday but also in part to welcome an out-of-town speaker to the city who will be leading a panel discussion next week.
Because I took an Uber, I know exactly what time I arrived (otherwise I wouldn't be keeping a watch on how long service takes). We were seated immediately and brought waters right away. However, after 20 minutes, nobody came to take our drink order, check on us, or take our food order. At one point there were 5 employees milling about, but none of them looked at us (other tables were given drinks, checks, etc.). At first I thought it was just simply poor (slow) service.
However, when another group arrived (22 minutes after we were seated), they were given waters and their orders were immediately taken. The only difference between us and all other patrons in the restaurant--including those who were just seated--is that the person I was with was not white. Because of this, the only conclusion I can draw is that the entire staff's complete commitment to ignoring us is driven by racism.
While I understand that you cannot "fix" a person's deep-seated fear, ignorance, and hatred, you can control whether or not you hire them to practice and inflict their racism on your customers.
We did ask the hostess as we were leaving whether we were supposed to order at the bar (although we knew that wasn't the case). She said no and asked if nobody came to check on us "after we got our food." We told her nobody ever came to take our order at all and she did seem genuinely shocked (in her defense).
Obviously I will not be returning, even though I alone can pass as white (although I am not).
I am not sure if you share your staff's views, but if you do not you might want to know about this. For the record, the server who gave us waters and then ignored us--and then went on to give waters to the new table and quickly took their orders--has long black hair and was wearing glasses. Oddly enough, she, too, appeared to not be white. So perhaps there was some acute self-loathing happening in her particular case. I cannot, of course, speak for four other staff members who completely ignored us.
Hoping your treatment of customers improves for the sake of others,