John M.
Google
********* UPDATE JUNE 11TH. The owner took time time to call me and discuss the "hows and whys" and how going forward they can eliminate this from happening again. She had valid reasons for the mistake and was totally professional and apologetic. I wasnt looking for a refund of any kind. But she offered to , and did refund our money for the food. This is a fantastic experience and things happen. But she stepped up and owned it with a call after researching what happened. My faith in humanity is restored and I totally recommend VB Picnic Co and the Long Board. Not may businesses take the time to personally call you to discuss the scenario , and then make it right. Thank you all. Semper Fi We hired VB Picnic Co for an 18th surprise birthday party for our daughter at Sandbridge. I gave it 1 star but contemplated 2 stars. The booking was painless but their was a lack of communication after dropping $600. No phone call saying we have your request and here are the next steps. I went a couple weeks even wondering if thwy received it and approved the location. I had to physically go to their storefront...and even then , the owner of the Charcuterie was manning the desk. She did give me the phone number to Hakey , one of the owners , as there are no phone numbers on the website to contact. I spoke to Haley , she had my info...all good now. So first complaint is lack of communication. Acknowledgement of the purchase and next steps. Day of the event.....perfect weather at Sandbridge for a 6pm to 730 pm picnic. We arrived and the set up was as beautiful as expected. No complaints there. The "charcuterie board" was a tupperware dish with what looked like leftovers from previous parties that day with a piece of saran wrap over it. My daughter and her friends said the crackers were stale , the cheese was crusted over and looked like it had been picked thru. The "sparkling water" that was included was left in a shoulder cooler bag , sitting in warm water. The bag that ice used to be in was floating on top. This is unacceptable. And the drinks were warm. They had to order a pizza from Sandbridge Island restaurant. Totally looked like we got left overs feom earlier parties. Disgusting. For what we paid ? I expected more on that front. Total fail. Meats were soggy , veggies and fruits were meant for an animal. Again , I only give a 1 because the set up was as expected. Outside of that....they need to really evaluate and partner with better food options for the money. I got robbed but wont happen again. $600