GrumpyManUK
Google
As long-time visitors of Pineapple Beach Club and Galley Bay, we stayed at the Verandah Resort and Spa this year while PBC was closed for refurbishments. We’d previously visited Verandah for meals and on day passes, so we had a general idea of what to expect, but this was our first full stay. We travelled with some family members who were visiting Antigua for the first time.||Check-In & First Impressions:||Check-in was efficient and included a welcome drink and a cold towel, which was appreciated. However, the overall tone was a bit abrupt and impersonal. Rather than a warm welcome, it felt like we were being given a rapid-fire list of instructions, certainly not the friendly island hospitality we’ve come to love in Antigua.||Room:||We stayed in a Superior Waterfront Suite, which was well-appointed and spacious. The view across the bay was stunning, and the kitchenette was a useful bonus. The bed was very comfortable. However, the bathroom was a little tired, the shower lacked pressure, and the air conditioning unit was outdated and struggled to cool the room sufficiently. Housekeeping is every other day, but we were skipped on one occasion and had to request fresh towels. To their credit, guest services responded quickly and were excellent throughout our stay - friendly, helpful, and efficient.||Resort Layout:||The resort is beautiful, with lush tropical landscaping, but it is very spread out and hilly. Getting around almost always required a buggy. While the buggy drivers were very friendly and helpful, having to rely on transport for nearly everything became a bit tiresome..||Food & Dining:||Food overall was good. Highlights included:|| Portofino (Italian) – very good evening dinners.|| Beach Grill at Rasta Beach – great casual eats at lunchtime.|| Pizza place – perfect for a laid-back lunch.|| Coffee shop – with delicious beef patties and hot snacks alongside the usual cakes and pastries||However, breakfast in the main buffet restaurant was disappointing—not because of the food (which had plenty of variety), but due to the noisy, indoor setting, which felt more like a school canteen than a relaxing start to the day.||We were also underwhelmed by Sails & Tales. Despite enjoying it very much last year, the service this time was incredibly slow, even by Caribbean standards, and the food, when it eventually arrived, was mediocre.||A standout evening was the Pink Party, a beachfront BBQ with an incredible spread of Caribbean dishes, salads, BBQ meats, and desserts, all set to a live band and dancing; this was a great night and we appreciated all the effort that had gone into it. ||Pools & Activities:||We especially enjoyed the smaller, quieter pools like the one near the waterfall and the one at Rasta Beach. The main pool was lively but too noisy for our tastes due to daily loud music and entertainment.||Beaches:||This was our biggest disappointment. While both beaches at Verandah look picturesque—with mature palms offering plenty of shade—the swimming experience was lacking. The bay is very calm, which unfortunately means the water is murky and stagnant-feeling, more like a lake than the ocean. At Rasta Beach, seaweed was so thick it made the water unusable.||Lovers Beach is pretty but accessed via steep steps, and the water felt similarly still and uninviting. For a proper beach day, we recommend walking five minutes to Long Bay Beach, which is far superior with clearer water and better swimming conditions.||Final Thoughts:||We had a lovely week and made great memories, but the Verandah isn't quite the right fit for us. There’s nothing fundamentally wrong with it and we know some people adore it, but the sprawling layout, reliance on buggies, and underwhelming beach experience mean we’re unlikely to return. For those who don’t mind the layout and prefer a quiet bay, it may be a perfect match. But for us, we’ll likely wait for Pineapple Beach Club to reopen or explore other options.