Jenny Fung
Google
We visited Victor Steakhouse inside the Parc Hotel tonight to celebrate my mother’s birthday. I’ve been here a few times before for both dinner and happy hour, and up until now, my experiences have always been positive. Just last month, I ordered the bone-in striploin, and it was absolutely perfect — well-marbled, juicy, tender, and full of flavor.
Naturally, I ordered the same steak again tonight, really expecting the same high quality, but unfortunately, it didn’t live up to the previous experience. The steak was dry, lean, overcooked, and lacked any noticeable marbling. It was tough to cut, and each bite felt very chewy and lacking in moisture, which made it hard to enjoy. This was especially disappointing, considering how great it had been just a month ago. I was really hoping for that same perfect cut.
The steak doesn’t come with any sides, so we ordered three sides to share, and they were great. The portions were perfect for sharing and complemented the meal nicely.
On a brighter note, the crab cake appetizer was excellent — probably the best in town. It was lightly seared, not deep-fried or oily, and made with 100% crab meat and no fillers. Our server recommended it enthusiastically, and we were glad they did. I also ordered the sable fish, which was cooked to my exact request: no sauce, lightly salted. The fish was fresh and perfectly cooked.
The location was very easy to get to, and we really loved the open-air feel of the restaurant. There’s a nice outdoor seating area, and the restaurant itself was airy and spacious, with tables not too close together, making it very comfortable. The ambience was great — relaxed and inviting.
Our waiter was very attentive — he kept our water glasses full and checked on us a few times throughout the meal. I could have told him that my steak was dry, but honestly, I don’t like to complain about my steak. What’s the point? It just felt like a missed opportunity to see the quality maintained.
When we arrived, there were three girls at the welcome reception, but unfortunately, they did not acknowledge us. There was no greeting, no “hello,” or even a goodbye when we left, despite there being no other customers in front of them. I was standing right in front of them, so it felt a bit strange. It’s a small thing, but customer service starts the moment you walk in, and this was definitely a miss.
We were very full by the end of dinner and didn’t have room for dessert, but our waiter surprised us by bringing out a slice of coconut cake with a candle for my mom’s birthday. The cake was delicious! It was a nice touch and definitely made my mom happy because we weren’t expecting it.
In summary: while the appetizers, service, and ambience were great, the lack of consistency in the steak quality, the lack of acknowledgment at the reception, and the overall experience makes me uncertain if I’d return again. There’s definitely potential here, but I’d need to see more consistency to consider it again.