Keeley C.
Yelp
We booked Victor Steakhouse during our recent trip to Vancouver, and my now fiance planned to take me there to celebrate our proposal and noted this in our reservation. Despite arriving on time, we were made to wait while empty tables sat unused, then seated in a cramped corner beside a loud table of 20 who clearly mattered more.
Service was slow and dismissive. Drinks took a long time to arrive; the server even commented on the delay without apologizing. Our seating became a storage area for another table's boxed takeout, stacked behind my chair so I physically couldn't move it. Meanwhile, staff conducted a full photo shoot for the large "business-class" table behind us, making it obvious exactly who was valued.
Food was equally disappointing. The risotto, recommended by the server, arrived as a watery, inedible mess. No one checked in for a long stretch, and when we asked for an alternative menu, it was taken away before we could order. The bill was dropped shortly after, no recovery, no care, just a push to leave.
The "special occasion" note was only acknowledged at payment. They did nothing to make our proposal special or even mention it, even though my fiancé reached out to let them know that he was bringing me to dinner to celebrate this evening. The message was unmistakable: if you're not dressed up or part of a flashy group, you're invisible.
To cap it off, my fiancé politely said goodbye to the host multiple times while leaving and was blatantly ignored.
Cold, careless, and classist. If you're celebrating something meaningful, go elsewhere.