The Warehouse Gym - D3

I visited The Warehouse Gym – D3 and the experience was outstanding! 💪✨ The gym has a super energetic vibe with modern equipment, spacious workout areas, and a motivating atmosphere. The trainers are highly professional, always ready to guide with proper techniques and push you to your best. 🎯 The music, design, and overall setup make workouts both fun and challenging. Definitely one of the coolest fitness spots in Dubai! 🔥🏋️

Small gym, but quite decent if you go during off-peak hours, it can get crowded otherwise. One downside is that water is only available for purchase, unlike other branches that provide it for free. It’s a basic necessity, and I think all branches should offer it. Also, the cleanliness needs improvement, finding a used pad in the showers was really disgusting. Hygiene should be a top priority in any gym.

Despite its smaller size compared to other branches, the atmosphere is calm and motivating, and it never feels overcrowded. It’s a great spot if you're looking for a comfortable, no-stress workout environment close to work.

Very good Gym, nd fancy stuff they are very friendly, cool, and helpful. The only thing that the Gym is small but it has all equipment you need

This one-star rating is not a reflection of the D3 branch itself ,Ive been a loyal member since March 2022 and have always appreciated the facility and the team there. The staff at D3 have been great, and I have no complaints about the branch. However, my rating is directed at Warehouse Gym’s poor overall customer service, especially in how they’ve handled communication regarding the closure of the D3 branch. I only found out through another member (around July 22) that the D3 branch would be closing on August 31. When I asked the reception team, they confirmed it was true and said management would soon email members to inform us of the closure and outline our options. Since then, I’ve sent multiple emails , on July 22, August 4, August 6, and August 22 with no proper response. The only reply I received was on August 6 from someone named Anthonie Del Mundo, who identified himself as Head of Reception, asking for a suitable time to call me. I immediately replied with my contact information and told them they could reach out anytime ,but no one ever followed up. As of today (August 31), all I’ve been told again by reception is that the branch will close after today. I even sent a message to the D3 branch WhatsApp to confirm, but again, no response. This is an incredibly disappointing and unprofessional way to handle the closure of a long-standing location. Members especially loyal ones deserve clear communication and sufficient notice (at least 3 months in advance). Instead, we’ve been left with uncertainty and silence. To make matters worse, I’ve asked repeatedly for the contact details of a manager, but staff seem reluctant to provide this, possibly out of fear of repercussions which raises concerns about internal management practices. While Warehouse may have great gyms, their customer service and communication are seriously lacking. This experience has been frustrating and disheartening, and I sincerely hope the company rethinks how it treats its members and its own staff moving forward.

I cannot recommend this gym. I wish I had read the reviews prior to signing up. The facility is lacking in equipment, and when I brought this to the management's attention, I was directed to another branch that also lacks essential leg training equipment. I only used the gym once, and as for a refund? Don't count on it! Once they have your money, it's unlikely you'll get it back. Think carefully before deciding to join this gym.

I have been a member of Warehouse Gym for 2 years. I have been to few branches but the main branch I go to is D3 which in my opinion is the best one. the gym is not as big as the other branches but it is well managed, clean, bright and doesn't get too busy. it has all the necessary equipment. The staff is one the best thing in the gym. they are very friendly and helpful. they greet you by name, always smiling and make you feel very welcomed. they certainly create a very positive atmosphere. highly recommend the gym.

not a big gym in a very nice area. attentive and caring staff and trainers. great design throughout