The Waterfront Hotel

We stayed in a suite on the 8th floor after Christmas and the room was amazing. Restaurant and bar also nice. The view from the room, gorgeous. Some things for improvement: The indoor pool was a little bit cold and noisy during rush hour and the communal jacuzzi had some falling pieces (and a few hairs from other people...) We had to ask for new bathrobes everytime because they weren't replaced after daily cleaning, kind of annoying when you want to shower and have to wait 45 min to get what you need ... Otherwise, personnel was awesome and will certainly recommend the hotel to people around me.

From entering the Waterfront hotel, our experience was excellent. The reception staff are friendly and helpful. Our room was decorated for my husbands birthday which was wonderful thoughtful touch. Totally unexpected. The room has an amazing view of Valletta. Also exceptionally clean, providing everything you require. All the amenities are fantastic and im sure if you require anything the staff would do what they could to help. Thank you @Alexinmalta for your recommendation 😊 We're looking forward to returning.

We stayed at the hotel 2weeks before Christmas,it was our 55 wedding anniversary while there,on the day the staff decorated our room with roses petals, balloons and other decorations it was so lovely and made it feel very special. Breakfasts are delicious, thoroughly recommend. The staff are amazing. We will be back in April, cannot wait.

The hotel impressed us with its excellent location and very good service. Our daughter especially loved the waffle machine, which made breakfast a real highlight for her. Overall, the breakfast was excellent with a good variety. We felt very comfortable and would happily recommend this hotel.

This was our first time in Malta, and we honestly didn’t know what to expect. We chose this hotel based on Booking.com reviews, and we were absolutely not disappointed. Hats off to the staff – they were incredibly kind and attentive. The hotel was spotless and extremely well-equipped. We had everything we could possibly need: makeup remover pads, cotton swabs, nail files, toothbrushes, bathrobes, and high-quality disposable slippers. The beds were huge and very comfortable, with excellent mattresses. The pillows were fine, though tastes vary. The sofa bed was quite thin, but it wasn’t a problem for our daughter, who is not very heavy. We were assigned a room on a fantastic floor with an absolutely stunning view of the sea and the entire Sliema harbor. The staff even prepared a wonderful surprise for our daughter’s 18th birthday: balloons on the bed, beautifully arranged towels, a cake with the message “Happy 18th Birthday,” and a card from the manager. It was such a thoughtful touch that made her day truly special. Breakfast was incredible, with an enormous variety of options: freshly squeezed orange juice, small pancakes, scrambled eggs, boiled and fried eggs, croissants, pain au chocolat, jams of all kinds, fresh vegetables like tomatoes and cucumbers, ham, salami, butter, many types of bread, sausages, mushrooms, baked beans, bacon – basically everything you could want, including English breakfast-style dishes. Of course, if you stay many days, the menu repeats daily, but it was still excellent every morning. The hotel also has a pool and sauna, which can be used even in January, although we didn’t try them. The terrace was closed due to winter winds, but the view from our room more than made up for it. We really appreciated the little extras: a sleeping kit with earplugs and an eye mask, an espresso machine with Dolce Gusto capsules, instant coffee, tea, kettle, and clear instructions. The internet worked perfectly, and the TV provided all the information we needed about our stay and things to explore in Malta. One of the things we loved was the water system: in our room, we had glass bottles that we could take to refill stations in the hallways. These machines provided high-quality water with options for cold, room-temperature, or hot water. On top of that, every day the staff would also bring bottled water (about 1 liter) to the room. It was a very thoughtful and eco-friendly touch. The bathroom was fully equipped with thick, high-quality towels, shampoo, conditioner, shower gel, and other amenities. There was even a bidet, which was very convenient. For dinner one night, we tried a Tomahawk pork, which was excellent, and their Bavaria beer was very good too. The staff were consistently friendly and helpful. On our late-flight day, check-out was easy, and we could leave our luggage safely at the hotel while exploring Malta before collecting it again. Minor points like the thin sofa bed matress and the noisy air conditioning are absolutely negligible compared to everything else the hotel offered. Overall, it was an outstanding experience, and we couldn’t have been happier with our stay. Highly recommended!

We (2 couples) had a fabulous 3 night stay at this hotel we had a great stay. We didn't get to use all the facilities in pool, spa, rooftop bar due to the time of year/weather. Great area to stay in close to bus/water ferry/excursions. We arrived on Tuesday 25/11/25 they were setting up the gingerbread display every time you went to reception it smelt amazing. We would 100% stay here again staff we great courteous all the time.

This hotel has the best staff we’ve ever encountered. We’ve stayed at many five-star and four-diamond properties, and the customer service here surpasses them all. Every team member—front desk, housekeeping, restaurant, and bar—is consistently warm, genuine, and eager to help. Their positivity is truly a breath of fresh air. The location is ideal, the rooms and amenities are fantastic, and it’s clear that ownership and management are doing something exceptional—please keep it up. A special shout-out to Maria Belen at the front desk, who went above and beyond during every interaction. Her contagious smile and unwavering friendliness made our stay even more memorable. We highly recommend this hotel and will absolutely be returning.

Everything was simply amazing, from the view, to the breakfast but most of all the staff who made the stay exceptionally special. Shout out to Mashud who was so welcoming at breakfast each day and went out of his way to make sure my parents were looked after. Chef Steve, fellow united fan and all round legend even ran to get us coffees in the morning when he didn't have to. Suhail is the true coffee machine. Fantastic barista making excellent coffees quickly and efficiently each day (and Priya too). Suraj topping us up like a pro during the complementary drinks and was nice to also meet Frederick the GM after his warm speech. Kuldeep also deserves a special mention for working tirelessly each morning and evening, serving the guests so well. Alexandra gave us fantastic tour advice im reception too. We even had a big hug. Really didn't expect to feel so welcomed and I hope we have a chance to come back again. Couldn't be happier with our stay, the staff worked so, so hard but always had a smile and kind word for us.