The Westin Cape Town

My wife and I stayed at The Westin Cape Town during our honeymoon, and it was absolutely exceptional. From the moment we arrived, the service was top-notch. Every staff member went above and beyond to make us feel welcome. We were even treated to a complimentary room upgrade, which made our stay even more special. The Executive Lounge for breakfast each morning was the perfect start to our day, with incredible food, a calm atmosphere, and stunning views. The hotel’s central location made it easy to explore the city and waterfront, and every detail of our stay was handled flawlessly. We couldn’t have asked for a better experience. The Westin Cape Town truly made our honeymoon unforgettable. Highly recommend!

I have stayed at several Westins worldwide. This one is by far the best, and the most conspicuous feature is how happy, helpful and content the staff at The Westin Cape Town appear to be, indicating that management treat them well and that they enjoy working at the hotel.||||Our family stayed here for 5 days before commencing a safari and felt that this was the perfect city base to explore what Cape Town has to offer. Upon arrival there are several doormen to open doors for you, assist with bags and directions, and to provide friendly greetings that set the tone for a pleasant experience. The lobby is spacious and so are the rooms; all the moreso given that we were fortunate enough to enjoy a Platinum upgrade to a suite.||||The Executive Lounge was excellent, with evening service including a good variety of hot cooked food items (meat and seafood items) that were substantial and high quality (not just the boring ham and cheese that is usually all you get in US/Europe/Australia), a sommelier who would conduct a wine tasting, and a few candy jars including a surprisingly delicious jar of butter cookies.||||The breakfast selection in the main restaurant included the usual stations cooking eggs, pancakes, crepes and waffles, alongside bacon, sausages, sushi, salad, pastries, breads, and Asian items that rotated daily that ensured no 2 days were exactly the same. The Koeksisters and the Snowball were the highlight of the pastry table.||||The wellness facilities here are especially good. The gym is well-equipped and sizeable, whilst the sauna and steam room impressed due to their large size, cleanliness, high temperature and steam flow. As a special bonus, the sauna enjoys a panoramic view of the city and water to the north.||||We would like to specially acknowledge the outstanding efforts of two staff. Rafeeq at the Concierge desk, who was most efficient at corresponding with us by email prior to arrival to discuss sightseeing options and to assist with booking a private driver to take us to the Cape of Good Hope and to Franschhoek. Secondly, Sarah, who we interacted with as the Executive Lounge Manager and also the Manager of the Restaurant at breakfast time, was very friendly and went out of her way to ensure our first visit to Cape Town and stay at the Westin was memorable. In addition to ensuring our dining experience was excellent, she assisted by personally making takeaway tea/coffee in the Lounge for us to take outside as we started our day sightseeing, and also in providing paper bags on the last day so we could take some breakfast pastries with us to enjoy on the drive to the airport.

First, I want to commend the lovely staff and the great amenities the hotel offers. The service has been exceptional, and the facilities are impressive. However, the view from our room has significantly impacted our experience. Unfortunately, we were given a room that overlooks a roof, which, while manageable for a night or two, is quite disheartening for an extended stay.||As I’m attending a conference, my husband is here to enjoy the city, and we were both hoping for a more pleasant view during our time at the hotel. Although we booked using the conference rate, I can’t help but feel that there were many other rooms available at that price with much better views.||It’s disappointing that such an important aspect of our stay was overlooked. I understand the hotel is full, but I believe it would have been thoughtful to consider our request for a better room, especially for a longer stay. This has unfortunately affected our overall impression of the hotel.||I hope this feedback can help improve future stays for guests

We loved our stay at the Westin Cape Town! The rooms were spacious, comfortable, and the location was perfect, just a short walk to the shops at the V&A waterfront. While it’s primarily a luxury business hotel next to the convention center, it also works very well for families visiting Cape Town. The breakfast buffet was excellent, and the hotel makes it easy to arrange transportation for all the top activities in the area. A special thank you to Yvonne at the front desk, she went above and beyond to help us extend our stay when our flight to Mauritius was canceled. Even though the hotel was full, she still managed to find us a room. Outstanding service and a wonderful experience!

Great location in the business district. (5 minute uber to the waterfront area). Staff is friendly and efficient. Hotel is modern (complete with new lobby renovations). The main floor breakfast is extensive. Highly recommend upgrading to the club lounge level. In addition to a more private breakfast, the lounge has great table mountain and waterfront views, comfortable seating areas, and a special cocktail and small bite appetizers (with a local flair) each evening. Our room was good sized, and the bed was comfortable. The lobby and entrance were well staffed and completely safe. Bonus if you want the tourist experience - the hop on/hop off bus has a stop across the street (and a canal boat stop is outside the hotel entrance)

Our family stayed at The Westin Cape Town in August 2025, and it was truly one of the highlights of our entire trip. From the moment we arrived, the staff were exceptionally accommodating, thoughtful, and helpful. They made every detail of our stay feel special, ensuring that our family was comfortable and well taken care of.||The hotel itself is beautiful, with stunning views of the city and harbor, but what made the experience outstanding was the warm hospitality and attention to detail. Whether it was assistance with our plans, small touches in the room, or the kindness shown throughout the property, the service went above and beyond.||Our trip to Cape Town was unforgettable, and the Westin played a big part in that. We are so grateful for the care and professionalism of the team, and we would absolutely recommend this hotel to anyone visiting Cape Town—whether for family, leisure, or business.

We stayed at The Westin CPT for 5 nights. Location is great and the room is spacious. The hotel is 6 mins away (by Uber) to V& A Waterfront. |Our heartfelt thanks to Francine (Thirty-7 Showkitchen) cafe for her warm welcome each morning. We enjoyed our chat with her. Amazing breakfast spread & staff.

We enjoyed a spa day on a rainy Sunday afternoon. The sauna overlooking the city is magnificent. I highly recommend enjoying the facilities in the early evening. The views of Table Mountain from the Jacuzzi make life worth living. There are so many warm water facilities to enjoy in the winter. I felt pampered and got the perfect manicure.