The Westin Dubai Mina Seyahi Beach Resort & Marina

What an amazing stay we had. The hotel was nearly fully booked in the beginning of our stay, but the restaurant, pool area and beach area never felt too crowded. We went half board as it was included in our holiday package and I must say that it was a very good option. The main buffet was probably the best half board buffet I've experienced and an extra plus was that the a la carte restaurants were also included, with quite a nice selection of choices that you didn't have to pay extra for. We enjoyed the complementary water provided in the room (restocked twice a day), at the pool/beach and in the buffet restaurant. It doesn't cost them much to provide it, but a lot of 5 star hotels will charge you a ridiculous amount of money for just plain still water. ||The only negative I can think of was the Bubbalicious brunch. The food was, as expected, really nice even if some options run out and were never refilled even if it was two hours left of the brunch service. The music however was a huge problem. It was so loud that you couldn't hear what the waiter said and it was impossible to have a conversation at the table. There were a lot of speakers located both outside on the terrace and inside the restaurant, so most tables must have had the same problem. We asked the staff if they could turn down the volume a bit, but they said that they were not allowed to do that. Three of us had apple watches and we all got sound warnings (90 decibel). It's of course only unpleasant but not a health problem for us sitting there for a couple of hours, but I feel sorry for the staff that has to work in that environment once a week if the music is always that loud and not being able to wear proper hearing protectors as they need to somehow be able to communicate with the guests and other members of the staff.

Pros: • Waterpark had nice slides, especially great for younger children. • Hotel check-in with Lina was excellent — very smooth and welcoming. • Adult pool was a nice option to enjoy some time without children around. • Staff were very attentive and helpful throughout our stay. • Kids’ club was enjoyable and engaging for my children. • Hotel was beautifully decorated for Christmas, adding a festive touch. • Breakfast at Minas Kitchen offered a wide selection for all tastes. • Nice to have access to Viya Fit gym during our stay. Cons: • Christmas Evening Brunch was misleading — we were told alcoholic beverages would be offered at various stations, but this only happened the next day.

I cannot praise this hotel enough. It is truly beautiful & so clean all of the time. The hotel has incredible staff working for them staff that really work hard at presenting the hotel at its best every day. The service is some of the best we have had. We have stayed all over the world at various 5* & the service at Westin is in the top 2 of our top 10. The staff are so welcoming and hospitable, they are always friendly and welcoming & nothing is too much for them they excel at making your holiday a great experience. We chose to sunbathe at the beautiful white beach. The hard working Fernando (and others) would get our sunbeds ready for us. I have various health complaints & I need to be in the shade & he would make sure my umbrella was always keeping me shaded. Also a very special mention to the beach cafe guys who took our orders all day Modie, Moreen, Loqman & Safiq & all the others who work there too. You guys made our holiday so special you are a credit to the hotel. You are the reason we will be returning soon. Minor criticism I had was that the buffet was repetitive. Usual choices were curry several ways, Asian several ways, or a selection of roast meats & good choice of deserts. I think the main reason for this is that there are loads of other venues at this hotel where you can go to eat or have delivered to your sun bed. We had our breakfast at the buffet (outdoor on the terrace) every morning usually around 8am which was a quiet time. The food & coffee were great. The later you arrive at the buffet the busier it got. We usually had a light lunch from the beach cafe which had a large selection of goodies that was always delicious. Service from the “take away” was swift & the food was hot. We were all inclusive but we had to sign for most things we got to drink or eat. The hotel needs urgently to look at this system. I am sure there is a better system that could be implemented. There are birds everywhere but they are easy to ignore. I loved watching the very clever crows working out how to get what they wanted. They are a challenge but they are also very interesting to watch! We are very much looking forward to returning in the spring. Actually can’t wait Ronny & Lesley Uk Scotland

We chose The Westin mainly because we were traveling with children and the hotel is often highly recommended for families. To make sure the kids were well taken care of, we also booked half board.||The welcome upon arrival was excellent and very professional. Check-in was smooth and efficient, which made a great first impression.||The room itself was very spacious, modern, well maintained, and spotlessly clean. It was well equipped and lacked nothing in terms of amenities.|We had a terrace with what is described as a “sea view.” While you can see water, it is more accurate to say it overlooks the marina harbor rather than an open beach. Due to the surrounding construction sites around the marina, sitting outside on the terrace was unfortunately not very pleasant.|After the first night, we noticed that the air conditioning was extremely loud, even on the lowest setting. This significantly affected sleep quality.||The resort is very large and includes three Marriott Bonvoy hotels (Westin, Le Méridien, and W). Guests from all three hotels can access the restaurants and facilities.|The beach areas and pools are beautifully designed, clean, and well maintained. However, prices at the bars are extremely high unless you book an all-inclusive package. For example, a single scoop of ice cream at the beach bar costs around €12.|The lobby and lobby bar area are stunning and create a very relaxing atmosphere.||The breakfast buffet is excellent, offering a huge variety and very good quality. Everything is freshly prepared, with a wide selection of eggs, fresh juices, smoothies, and more.|With half board, you can choose your second meal as either lunch or dinner. However, only water is included with these meals. Soft drinks or other beverages are charged separately. Prices are quite high (e.g., €12 for a 0.3L homemade lemonade or €7 for a 0.3L Pepsi).|You can also dine in selected à la carte restaurants instead of the buffet, but half board guests are limited to a reduced menu. Choosing other dishes requires an additional surcharge, and even water is no longer included. Overall, the concept strongly encourages guests to book all-inclusive.||One of the absolute highlights of our stay was the friendliness and attentiveness of the staff. The service was outstanding.|Said Afrooz and Naeem from the Housekeeping noticed that we were washing baby bottles and proactively provided a bottle sanitizer. They also brought us a drying rack after seeing children’s laundry drying in the bathroom. These thoughtful details made a big difference. Also the staff from the restaurant "Minas Kitchen" were amazing. Each one of them TOP!||For families with children, the hotel is excellent. The kids club is particularly impressive, with very friendly staff and a wide range of activities and play options.||The location is convenient. Marina Gate is about a 20-minute walk as is JBR around 35 minutes. West Beach requires a short drive, but it is still nearby.||While the hotel has many strong points—especially the staff, cleanliness, and child-friendly facilities—I personally would not return. The very loud air conditioning, extremely high food and drink prices without an all-inclusive package, and the surrounding construction sites around the marina significantly reduced the overall experience.|This hotel may still be a good fit for families who plan to book all-inclusive and are less sensitive to noise and construction in the area.

Extremely Disappointing Stay – Not Fit for a Westin or a Family Resort We stayed at the Westin Mina Seyahi Dubai for what was meant to be a special family holiday and a celebration for our mother-in-law’s 70th birthday. Unfortunately, the experience was so poor that we felt we had no choice but to leave the hotel early and move elsewhere. From the beginning, standards were unacceptable. Our room had a damp, unpleasant smell, the toilet and shower were not properly cleaned, and at one point the bathroom door jammed shut completely and could not be opened. We were required to move rooms, which meant repacking everything — extremely stressful for our family, particularly as our youngest child struggles with sudden changes and disruption. Ultimately, conditions were so disappointing that we decided to move hotels for the final days of our holiday. Cleanliness across the resort was consistently poor. Pool areas, slides, and outdoor seating were frequently dirty, with many seats visibly affected by bird mess. On more than one occasion, there was nowhere suitable for our family to sit and eat. Food service was often slow due to understaffing, and overall food quality throughout the resort was well below expectations. The buffet at Mina’s Kitchen was especially disappointing, with limited choice, overcooked food, unripe fruit, flies present on the fruit, tables not being cleared, and very little staff presence. This is not the standard expected of a hotel marketed at this level. Facilities were unreliable. The wave pool — a key reason we chose this hotel — was not operating on one of the days we visited. The main gym facilities were also closed on multiple occasions, despite being part of the resort offering, with guests redirected elsewhere. Housekeeping and service were inconsistent throughout our stay. Rooms were not properly refreshed, food trays were left behind, and despite being a family of four, we repeatedly received only two towels. We were also not informed at booking that two restaurants within the Westin are adults-only, which significantly reduced our dining options while travelling with children. When we raised our concerns at checkout, we felt the response and compensation offered did not reflect the scale or duration of the issues experienced. The manager who discussed this with us initially actually smiled and laughed when we raised it and it had to go to director level. We were told that had we have complained every day and every time there was an issue, the compensation would have been much higher! We moved to another nearby hotel for the remainder of our holiday, and the difference in cleanliness, service, and overall organisation was immediate and striking. Based on our experience, this property does not meet the expectations of a Westin resort and is not suitable for families. The nearby Le Royal Méridien and Grosvenor House offer a far higher standard.

If I could give more than 5 stars, I would do so easily. One of the best hotels I've ever been to. We stayed for 4 nights with our kids (8 and 4 years old). I'll start by praising the service - they take care of everything you need, making sure everything is set for a perfect vacation. They even prepared for us breakfast boxes for the checkout day since we had to leave at 6am. The breakfast is amazing, kids club is well equipped, pools and waterpark are perfect, as well as the beach access. The staff is extremely kind, helped us with everything like luggage and taxis, and offered help whenever needed. We truly felt welcomed and surrounded with support. I have tons of other examples, but I'll summarize with an extremely warm recommendation!

I used this service with my parents and children (three generations) from December 31, 2025 to January 2, 2026.|During our stay, the rooms, lounge, New Year's Eve party, pool, kids club, and restaurant were all absolutely wonderful.|The concierge was especially great. When the necklace I bought at the Gold Souk broke, they contacted the store and acted as an intermediary, so I was able to have it repaired during my trip.|When our child left something at the pool or when we needed to charter a taxi to Abu Dhabi, they were very helpful and used a translator to help us out even though we don't speak much English.|It was a wonderful experience. Thank you so much, Roshan & Lee (I forgot the woman's name).

From the chilled orange juice when you enter the lobby to the wave goodbye from the concierge, everything is perfect here. Staff attentive and not in a dated servants way, it’s like a hotel staffed full of your friends who want you to be happy and want to do whatever they can to help. Room faultless, nothing too much trouble if you run out of anything. Breakfast unparalleled, Italian restaurant up there with th very best. Boula and his team utterly spoilt me and my best friend for the length of our stay. If anybody in corporate is reading this review can you please ensure he is commended most highly. Be sure to visit the Ajwaa perfume boutique for an amazing array of the very best smells.