The Westin Guangzhou

Stayed there for 8 nights during the canton fair. |The hotel was a bit old. But clean rooms and very spacious. The location is great because its just next to station. Free shuttle bus to the fair. |Starting from morning. And back from afternoon. |I was shocked once I arrived. |The reception staff asked me for 1,000 RMB deposit per night! And honestly I reject that. |So they want to hold 8,000 RMB + room fees. |I asked the lady please check my bonvoy profile before you asking for that. I gave them only 2,000 RMB for deposit. Because I paid in two different cards. Alipay didn't work once I arrived. |Later on I ask for laundry. Next day I found a letter from management. We will not send you your clothing before you pay. Your guarantee is not enough!! I went to reception and asked them. I have a deposit why that letter. |And they try to say sorry its the system etc...|I will never stay there again.

We picked Westin over Marriott as the first is cheaper under the Marriott Bonvoy group. But in terms of location, the latter is better and situated just next to a popular mall and shopping street. ||Westin room is very spacious at 50sqm, very comfortable beddings and clean. Our room doesn’t come with bf as we wanted to have dim sum at local restaurants. Club lounge access is at additional of rmb300/pax/night even for MB members. ||Most international 5 star hotels would provide a nespresso coffee maker in the room, but this one only has a kettle , tea bags and 3 in 1 coffee. Fortunately Luckin is just at next office building. The TV is also very small and old relative to the room. ||Concierge is very helpful and offered many good suggestions of walkable yet quality restaurants, shopping and massage. Not touristy, nothing much in the vicinity and need to didi to get around.||Overall served our purpose and a very comfortable stay.

Hotel was in good location and surrounded by eateries. Near train station too. Room a little dated but overall it’s clean and nice. Would be great if they add a nice scent though. The bed was nonetheless very comfortable! Given such a big hotel, would also be better if there were bigger pools and using robots to send food up to rooms like other hotels. Shoutout to Mickey for helping us to troubleshoot the ******* pick up service. Kudos to her!

Location is 15-18 minutes walking from station . Great business lounge . All drinks and food and fruits salad available. Massage chair great available in my suite room . Thanks .coffee shop down is good . Reception is perfect . I could cut short my one day stay too with no charges to pay . Lovely . Thanks

Rooms are huge, although a bit aged. Beware that some rooms are smelly (smokers inside before). Location is good, just 5 minutes to subway line 3/APM station connecting to the airport and downtown. Gym well equipped. Breakfast amazing!

Good location with reasonable price point compared to nearby location 5 star hotel. Walking distance to shopping mall which offer coffee, fast food, Chinese food shops and restaurants. Housekeeping service was excellent. Value for money hotel.

The Westin Guangzhou is conveniently located in downtown Guangzhou, close to Guangzhou East Station. As a platinum member, I had the pleasure of enjoying several complimentary benefits, including a delightful breakfast buffet and access to the exclusive club lounge. The lounge offered delicious lattes and an evening buffet, making the experience all the more enjoyable. The hotel also features excellent recreational facilities, including a well-equipped gym and two swimming pools—one indoor and one outdoor—catering to all your fitness and relaxation needs.

I was upgraded to a suite, and I truly enjoyed the experience. The suite was spacious enough to accommodate my entire family for our New Year’s Eve celebration. The hotel staff was attentive, promptly providing whiskey glasses when I requested them. The suite featured a comfortable sofa for hosting guests, a small dining table for intimate meals, and a large bathroom stocked daily with ample toiletries. The service was excellent, with staff readily assisting with restaurant reservations. The hotel’s location was convenient, close to the CBD and within easy walking or taxi distance to nearby malls and restaurants. The executive lounge was equally impressive, offering a stunning view of the city, along with a selection of decent wine and food during happy hour. Overall, it was a fantastic stay.