The Westin Josun Busan

The hotel is in an excellent location, close to Haeundae Beach, the market, and Dongbaekseom Island. This makes it ideal for guests who enjoy nature walks and exploring the area. The room is decent, and the view from the room is absolutely stunning. Although the bathroom is slightly dated and smaller than expected, the shower pressure is excellent. Breakfast was enjoyable, and the French toast was my favourite. The unlimited drinks at the lounge, especially the champagne, were also a highlight of the stay.

Rooms are clean and well maintained though dated design and quiet cramped toilet. Shower head is still situated within the bath tub plus an awkwardly smile toilet w the door that swings inwards, the ‘ergonomics’ is poor. Bed is on the softer side but plush and comfortable enough. Wonky thermostat of the aircon and keeps switching off the moment the room is colder and you experience the void effect and ‘breathlessness’. They don’t give toothbrush sets in the room and upon further enquiry, they absolutely do not give such amenity at all and charges you for it. Considering the go green and non plastic craze then why give a comb, sanitary pad and cotton buds? these days, though it is common that they don’t give you such amenities but they are all availed upon request and a case in point being aloft KL. For Westin Josun; this is odd and quite disappointing considering the prices charged. If this is a no frills/budget hotel, I will and can understand. Overall, 3 stars given as they are a Marriott Bonvoy hotel and charge you 5 star prices, without matching even a 4 star treatment. Location is good if you like the beach which is basically a longer shoreline leading to other establishments but not crazy scenic. You will need to hail taxis for getting to the mall areas but it isn’t expensive anyway as it’s near to the malls. Hotel staff are friendly though. Sorry didn’t take photos.

I can acknowledge that the bathrooms are small and could use updating, as stated in other reviews. However, the service here outshines any negative aspect. Mr. DongHo Lee was our Guest Service attendant and he went above and beyond to help me with a personal request. I was in need of computer hardware and determined that it was too far to travel to a computer store in the limited amount of time I was staying in Busan. Mr. Lee went out of his way to order this hardware for me online, send it to his house for next day delivery and personally deliver it to me the very next day. This relieved a lot of personal time and stress and I have never had this type of service at any other hotel, including the very best 5 star luxury resorts with nicer facilities. The members lounge was very convenient, well stocked with food and beverages, had a beautiful ocean facing view and was nicely furnished. 5 stars and more for Mr. Lee!

Our stay at The Westin Josun Busan was truly elevated by the outstanding professionalism of the team, in particular Hong Hyun Choi at the gym and Henry Park with his exceptional hospitality leadership.||At the fitness centre, Hong Hyun Choi demonstrated a high level of professionalism and expertise. His deep knowledge and ability to accurately interpret fitness assessment results allowed him to provide clear, personalized guidance. He was equally adept at tailoring his approach for my wife and my daughter (under 10 years old), ensuring that advice was age-appropriate, safe, and engaging. His thoughtful and reassuring manner made the experience comfortable and beneficial for our entire family.||Equally commendable was Henry Park, who meticulously oversaw every detail of our check-in and room arrangements together with his team. His outstanding hospitality, attention to detail, and proactive approach ensured a seamless and stress-free stay. Every interaction reflected care, precision, and a genuine commitment to guest satisfaction.||Both individuals are true assets to The Westin Josun Busan, embodying excellence in service, professionalism, and thoughtful attention to detail. Highly recommended.

Had an amazing stay with the most breathtaking view! All their services were great and I really enjoyed the food from their restaurants on the first floor. Super close to food and shops so you can uber or just walk! But I double checked just to make sure and they don’t have a hot tub but have saunas available for an additional price! Overall great stay and would recommend this establishment to anyone visiting!

I am from Malaysia, very pleasant stay at this hotel from 11th to 14th Dec 2025. Nice view to the beach from my room, room very clean. Most important, the staff been very polite and helpful. Surprisingly to find all of them refused tips although I thought they really deserve it for their good service. Definitely will stay back on the hotel if I come to Busan again.

We had a fantastic stay at the property.  The staff were exceptional, Paul Do handled our requests professionally and showed signs of genuine care which we appreciated.  The facilities are a bit dated, however they have done a great job maintaining the high standards.  The food options could be improved as the breakfast menu remains the same day in and day out and over a course of 5 days and 4 nights the food becomes uninspiring.

beautiful hotel on a super location haeundae beach. we got upgraded to a king suite overlooking the water. staff is excellent and helpful. Breakfast buffet in the main floor restaurant was delicious with lots of options.|The coastal walk/park adjacent to the hotel is stunning, especially at night when all lit up.|My only suggestion for the hotel is regarding the sauna-it would be very helpful if the desk provided guidance on how to properly use and the expectations. Being Canadian we are modest and wear a bathing suit however that is not allowed in the pools and we didn't know.