The Westin Peachtree Plaza, Atlanta

Service was exceptional, from front desk to valet and porters to restaurant staff. Everyone was Friendly, helpful and attentive. Beds were pretty comfortable. Complimentary water bottles were provided in the lobby and were very much appreciated. View from room was amazing! Rooms are old and small, pretty run down. Bathroom very small. Furniture was torn and tattered. Place needs an update. Elevators were loud and one didn’t work several times.

The hotel itself is excellent—clean, contemporary rooms with amazing views. The staff does a great job maintaining a high standard. However, the surrounding downtown area is disappointing, with dirty streets, a strong urine smell, and an overall feeling of being unsafe. Of course, this isn’t the hotel’s fault, but it’s something to be aware of when staying here.

The room is spacious and beautiful. Walls are very thin and you can hear everything through the doors. Bathroom is very meh. Towels are stiff and scratchy. The shower door was very stiff and hard to move. Bed is comfortable and the staff is very nice. I would rate higher if not for the bathroom and noise.

Beds and pillows comfortable. Rooms small. Curtains would not open in half of window. Toilet did not flush properly. No hotel self parking available and valet atrociously expensive at $60 per night. Sundial restaurant rotation nonfunctional and requirement of entree purchase per person with least expensive entree $60, almost all ( if not all) of these fish. Employees friendly and helpful in lobby.

This is one of the best hotels I've ever stayed at. The guy who handled my process at the reception was very professional and even upgraded my room since it was my first time; to get a good view of the city at night. The room was clean, and overall, all my services were good. Whenever I come to Atlanta, this will be my place to stay cause I also love how secure I feel; people can't just freely come up and roam the halls. I also love that you can have mobile keys downloaded to your phones.

We had an amazing stay. I think the woman who helped us at the front was Tiffany and she was super friendly and efficient. We had a great view from the room and the bed sheets were so comfortable. We decided we’re making it a tradition to come back every year.

I love that the location is metro accessible which is why I mainly stay here. I like the service every time I visit the Westin Peachtree and the room I get usually has an amazing view. I have no complaints at this hotel which is why I continue to come back.

Patrick from guest services is amazing. I'm currently here as I write this review, and I just had to share how wonderful he is. He truly lifted my spirits when I was feeling down. Patrick, you are a true gem, and your kindness has genuinely made a difference in my experience. I hope The Westin appreciates you as a valuable employee.