The Westin Puntacana Resort

My wife and I stayed at this property for three nights beginning August 13. We give it mixed reviews. Scale is 1-5 with 5 being the highest. Property itself – 5: It was modern and very clean with nice amenities (extra-large and beautiful swimming pools, very nice gym, hot tub, etc.). Service – 5: We were very happy with the service from beginning to end. The staff was great. Beach – 3. We came to Punta Cana to see and access the beautiful beaches and beach water the area is known for. But this beach was a mild disappointment, mostly due to the sargassum permeating the island. I give the hotel lots of credit for trying to clean it (sargassum) each morning, but try as they may, the effects of the sargassum worked to the detriment of the water color and at time permeated an unpleasant odor. Definitely not the resort’s fault, as its (sargassum problem) occurring throughout most of the Caribbean, but a disappoint non-the-less. Food – 5: We were happy with quality of foods from both the on-site restaurants and room service food. Be forewarned, however, that an 18 percent goods and services tax and 10 percent mandatory tip fee is tacked on to every thing you order to eat and drink, not just at this hotel but at most places across the island. As it relates to the Westin, that’s pretty hard to swallow when you consider the cost of food is super inflated to begin with. To end on a positive note, we give the resort credit for providing a free shuttle to and from the local airport, the eateries in The Villages area, and the spa and restaurant owned by neighboring Punta Cana Resort and Club. The service comes in very handy.

Amazing experience! We arrived here after an awful experience at a hotel in the Bavaro side. Our experience at The Westin, turned everything around positively. Their staff was wonderful! Shout out to Emmanuel at the beach, Vladimir, Front Desk, Rossy & Rossana at Anani restaurant. Housekeeping does a phenomenal job, the room was cozy, clean, comfortable, everything you expect when your goal is to relax while on vacation. The facilities are beautiful! We had the chance to experience all the outlets except the steakhouse. We will gladly be back and recommend to our loved ones!

From the moment we arrived, we were greeted warmly by staff, and given refreshing drinks as we checked in. The open air lobby is gorgeous! Rooms are clean, comfortable and we have a balcony facing the pool. We have been to all the restaurants at this hotel, and food is delicious, service is wonderful and we have loved every minute here. The pool is huge, immaculate with plenty of chairs, umbrellas and cabanas that anyone can use. The beach is very clean, the sand stays cool, and plenty of chairs, cabanas and umbrellas too. At night, we have enjoyed the live music coming from the cigar bar. The food is very good- yes it’s expensive, but you are staying at a resort- it’s going to run higher than normal. The grounds are very pretty and everything is clean and spacious. Would definitely recommend!

The grounds were AMAZING, the view was spectacular, the staff was on point and courteous, and the dining selection was great! Punta Cana, much like Mexico, has been plagued with sargassum since the last time we were here. Although I love the places and the people in both countries, Aruba is where we'll take our beach vacations for the gorgeous waters! All in all though, the Westin is AMAZING if you're coming to the DR

I spent a week at the Westin with my family and had a wonderful experience. The resort was stunning and spotlessly clean. The staff were warm, attentive, and even greeted us by name, which made it feel very personal. The food was excellent, and the atmosphere throughout the property was calm and serene. It’s the perfect destination to relax and recharge.

Amazing experience! Wonderful hotel with heavenly beds, heavenly views and amazing service. Kind, attentive and friendly. Highlight Luis & Cesar at the bar, Vladimir at the Front Desk, and Emmanuel by the beach/ bar. Hands down, we will come back here for our next stay. The beach was calm, quiet, the amenities and the pool are beautiful. Restaurant offerings are amazing, you truly can stay at the hotel and you have everything! We tried all the options available except the steak restaurant. Thank you! We’ll be back.

Stayed here at the end of May with my friends and we had a great time. The staff were all very nice and helpful. The hotel was pretty and right on the beach (it did have seaweed but there were guys cleaning some of it up throughout the day which was nice). They had some restaurants at the hotel and offered a free shuttle service within the resort area. Some of the hours and menus of the restaurants aren't the same as what is seen online. I would definitely return to this hotel in the future.

We had a wonderful stay at the Westin Punta Cana! It’s a beautiful, smaller, and more intimate resort that feels peaceful and relaxing. The staff was genuinely kind and welcoming from the moment we arrived, and the overall vibe was warm and easygoing. The food was decent with a nice variety. Nothing overly fancy, but fresh and satisfying and we enjoyed the steak and Asian restaurants. We originally checked out of the St. Regis due to the terrible customer service there, and coming to the Westin felt like a breath of fresh air. The only reason I’m giving four stars instead of five is due to housekeeping. Despite repeated requests, they consistently forgot to restock our washcloths, which became a bit frustrating. That said, the rest of our experience more than made up for it. We were truly happy here and would absolutely return!