Ryan L.
Google
We had a wonderful experience from the moment we checked in. The staff made sure the process was smooth and efficient, with minimal delays. Our deluxe room was spacious and comfortable, offering remarkable views of both the sea and the CBD skyline. Everything was kept spotless, and the beds were very comfortable. The bridal suite was equally impressive—large, well-kept, and overlooking the pool, with views of the Singapore Flyer and the sea beyond. The living room, master bedroom, and bathroom were all immaculately clean, which made our stay truly enjoyable. As we were celebrating our wedding in the ballroom on the 3rd floor,the staff even surprised us by bringing in champagne and our wedding cake—a thoughtful gesture we deeply appreciated. On top of that, they provided eye masks, cookies, and TWG tea sachets, making our stay even more special. The personalised pillows we received as keepsakes, along with access to the beautiful club lounge, were wonderful finishing touches.
On our wedding day, Yan Hui, Churia, Lourenz, and the chefs went above and beyond to ensure everything ran smoothly. Before our march-ins, Churia and Lourenz patiently briefed us on each segment and even provided beverages to help calm our nerves and keep us hydrated. Their professionalism, care, and attention to detail gave us peace of mind and allowed us to fully enjoy our big day. We are truly grateful for their dedication—it made our wedding celebration both seamless and unforgettable.