The Wharf Inn

LOVE LOVE LOVE this place!! Amazing location! It's one block from Fisherman Wharf, which features seafood vendors, restaurants, a bakery, a tour bus, and fun shops. It's a two-minute walk to the aquarium and Pier 39 shops! Clean, comfortable, spacious rooms, with Gantz fridges...not the cheap ones...gated parking, a great value compared to other motels. Very...accommodating staff ......thank you Jazz & Nancy!

Nice location 1 1/2 half a block for piers No Air Conditioner in rooms I think the penthouse has air But that is all. Rooms have celling fan and box fan had to leave door open at night to cool room off. List price is under $90 got in a combo deal with southwest air fare. Check in behind glass booth locked away. Bums on the street sleeping they cant do a lot about that Hotel built in 1950? showers water surging hot and cold even a warning sign. Room clean bed nice to hot to try to get under covers

Handy location. Quiet. Room clean but hallways and rooms could use some paint. Nice staff and close to transportation and harbor. Dining nearby. Buena Vista great view and food. Irish coffee is a specialty along with good service, atmosphere.

Went as tourists with my sister and a friend. |Pros: Perfect location, great room rates, staff was accommodating, rooms were clean, balcony offered water view to wharf. Parking $15/night.|Cons: very busy and sometimes noisy street with questionable characters, homeless folks and active marijuana sales. We didn’t make it a habit to go out alone or after dark unless necessary. ||Would I stay here again? Yes!

Booked a room 2 months in advance for New Years Eve. I get a call 10:20pm the night prior, saying they need an updated card on file. Granted, I had already checked in, selected the pay at hotel option and so on. I wake up at 7am, see the message, then call immediately to check on my reservation. Turns out, they cancelled it 30 mins before I called. Giving me an extremely last minute, small window of time to update my card. Which again, shouldn’t even be necessary but I called to do so anyway. After speaking with them, they said the room was gone and the only option was a 1bed that was $250 more than what I initially paid. The only explanation here is they found a way to price gauge either me or a new customer. Since, I initially booked with a low rate. Lastly, as you can imagine, now having no hotel room the day of New Years Eve I had to spend 4 times what I originally planned on. Such an awful way to do business, wouldn’t recommend.

Rooms: not any thing like the pictures, which for me was huge. Bed was comfortable and we made it work for us. I was expecting a bit better as the pictures.on line were really nice, but it served it purpose. Yes no air-conditioning but fan was supplied and that worked. No locks on the windows was a bit unsecure, no dresser, but nice TV. Service: I would have given it more but at 8 am on Sunday morning someone thought it was acceptable to use a metal grinder and saw right under our room. I was unhappy as I was trying to sleep, we had been to a concert and arrived back very late. This continued and I went down stairs and the kid told me verbatim "its acceptable, it's 9 am " I was in the lobby with 2 other ladies whom also commented on a ruckus at 3am that woke them, they called and nothing was done for them either. With that attitude we made the decision to check out early as NO one would even address our concern. We were not suppose to leave until Monday but in my opinion as a consumer paying for a service I felt treated with disrespect and dismissed. I accept the consequence of my action. To the sweet Gal that accommodated us with a room that I felt better in you a true Gem ! Location: central to everything Management please understand I left early because I felt like my comfort was undervalued and my voice was dismissed by an employee who was wasting your money by watching videos and playing games on his phone and not attending to your guests needs who paid good money to stay with you. As for staying there again jury is still out.

I wanted to make sure I didn’t write my review immediately after I left this hotel because I was very angry and wanted to give them the opportunity to rectify the experience. The Front Desk Agent nor the Manager on Duty would assist so I reached out to the owner. They were no help at all either. We checked into this hotel on a very unseasonably HOT day in SF (10/5/24) I was celebrating my 50th birthday and wanted to be close to the pier. DO NOT be fooled by the very old STOCK PHOTOS on their website. The hotel is BEYOND outdated and not well maintained. As a woman later in life and experiencing menopause I called down to get someone to fix our air in the room. PLEASE BE AWARE: THERE IS NO AIR CONDITIONING IN THE ENTIRE BUILDING! There was a CEILING FAN, a very noisy fan on the night stand and you could open the door to the crowded loud street immediately below my room. They also came to install a very bulky and loud “AC style fan”. When we explained that it was not stated that the hotel had NO AIR and it would cause medical issues if I stayed due to the heat they showed absolutely no concern. Thankfully I was able to find accommodations WITH air and my birthday wasn’t completely ruined. I DO NOT recommend this hotel. It gives the feeling of a predatory business style that does not care about their customers. We had to contact the bank to be refunded for the HORRIBLE experience. They REFUSED to refund money on a reservation made that same day. I wanted to be transparent so NO ONE have the same experience as me.

I’m giving this a 5 star review not because it’s a resort or a 5 star hotel but because for what I was expecting it met all my expectations. I wanted something clean and not bug infested that felt safe. I never know how to pick a hotel, it’s always so scary that I will pick the wrong one since I usually use Airbnbs. I would say, this location is great and the hotel is low key but has all the necessities. The beds were clean and comfortable, the bathroom was clean albeit outdated and the door didn’t close fully, the windows flaps looked broken on the outside but the inside window is not broken. It was like going to the house/airbnb where you know that things are getting older or there’s a few quirks but it’s cozy and you feel safe and they cleaned. :) Hopefully this review helps. If you are looking for luxury, probably not your cup of tea, but if you want a place to stay with ideal location to the piers, that’s clean with a nice bed and a fridge, stay here! Two things to note, some say the walls are thin, this is kinda true, we had no issue but did hear the neighbors open the door and it sounded loud and you could hear coughing. Didn’t affect our stay at all but just a note. Also parking is not guaranteed here. We arrived at 2:45 on Saturday and the last spot had just been taken. We ended up staying at the garage next door.

Me and my family were staying in an absolutely horrible Motel 6 on Lombard and needed to switch hotels. The Wharf Inn turned out to be a great value for the money. Clean and well kept. One block from the heart of fisherman's wharf. Free Gated parking. Fridge in room. Common area microwave in hall. Elevator. Big TV. FREE WIFI

Oh man, I used to love this place. I've been here at least 3 times and have enjoyed my stay, until now. The best part about this place is the location. It's perfect. The cons? The room was fine, but the walls, the Furniture, the bathroom mirror, the art were all pretty banged up. There was a hole in the shower curtain. The AC unit is ancient and made a clanging sound for the first five minutes it was on. You get parking here.. but there is a gate where desk attendant has to let you in and they probably won't be at the desk, so there is no guarantee that you can enter or exit the property. We ran into this problem multiple times and it was absolutely unacceptable. I totally understand the desk attendant handling situations or using the restroom, but not even our hotel key would unlock the gate to parking, which means we had to wait however long for the attendant. Just absolutely terrible. Seriously upset with how this place has gone downhill.

So starting with the good - the price was affordable and the location allowed us to park (for free) and roam. The staff was also just fine. The room, however, was the pits. The window was not really a window to anything. So the room felt like a prison cell. The bathroom was a tad scary and covered in hair that was not ours. We are on a weeklong tour of CA and this hotel took the prize easily as worst hotel. I was just happy we weren't killed overnight.

The wharf Inn is delightful surprise! It's actually affordable, clean, has a refrigerator and is a moment away from Safeway and Trader Joe's so you can load upon beverages and snacks! The location is in the middle of everything and the staff is very nice! They even offer free parking if you need it! Down side-- thin walls and the curtains have teeny holes so your room will not be dark.

This place has the perfect location if you want to be right by Fisherman's Wharf. It is about half block away and near so many restaurants and things to see an do. We arrived on a Saturday and the staff were super friendly. Your room key card gets you on the property and again in the elevator to your floor. It makes you feel very secure. Our room had a giant king sized bed, a desk with a lamp and space heater (needed because the building doesn't have heating), a TV and normal sized bathroom. Things I really like: The bed was super soft and comfortable. Comes with 4 pillows. Made for an easy nights rest. I loved that there was a ceiling fan. I like the white noise and it helps with circulation of the air. The shower had amazing water pressure for a hotel. Most places I go lack in that area. It also got super hot. Love the shower. It was short though, so for taller people this would have been a struggle. They also provide the body wash, shampoo, conditioner and soap in wall dispensers. Glad they had a mini fridge and the ice machine was right outside our room. There are space heaters on the desk. the building doesn't have heat so that space heater is your best friend when it is cold. I would say for a cold rainy long weekend this space heater worked great. Kept our room at a good temp the whole time. Things that could be improved: The TV signal would go out quite a bit on cloudy days. They must have satellites because on a bad weathered day it kept going in and out. There were not enough outlets to charge phones,etc. We found ourselves unplugging a lamp or using the bathroom plug to charge a device. The toilet is very very short. I felt like I was going to fall over a few times, just a little off. Our window looked straight at a wall so no view there. The staff were super nice at check out and letting us leave our bags till we headed to the airport. If you are looking for a fancy hotel, this isn't it. But if you need a comfortable close place by the Wharf, this place is perfect and decently priced.

This is the worst hotel I have ever been too. If it would have been for me I would give them minus stars We booked 1 month ago to get a nice room we got stuck with a room that is connected to another room by a door! I can clearly hear everything the other people are saying in the other room (none is mentioned in the room description). The customer service is awful! The 2 gentleman at the reception desk were saying they were helping us (not really) they were rolling their eyes, attitude, and just not helpful. I believe if they would have been genuine it would have made a difference. The hotel is expensive and run down, the only good thing is it's close to the wharf! I have stayed in areas like Victorville and even their hotels are better.

Great location. Gross room. Dirty, noisy, non working shower. The couches were stained. Warning labels on the walls and bathroom about fluating water temperatures; weight limits on wricketty couchs/beds. Just gross

Traveling to San Francisco can be expensive. Because space is a premium, you need to do your research and find the best deal for your hotel. The Wharf Inn is one of the few hotels that offer free parking and is in walking distance to the infamous "Fisherman's Wharf". Don't expect anything fancy as you only need a place to shower, sleep, and park your car. Be mindful that because parking is limited, you will need to be sure you come back in time for a parking stall as it fills up quickly. You need to always keep this in the back of your mind. The area is a little sketchy with some homeless people nearby, however, the Wharf Inn is pretty good with security and the front desk workers are very friendly and helpful.

Very nice people. Awesome location, beds were very comfortable. Guy let us leave our car parked after check out for an hour just so we could check out peir 39 real quick.

Apparently there was an upgrade to the rooms but clearly not the bathroom has a very moldy smell the floor boards in the bathroom are coming off, no AC it's very hot in the rooms, No microwaves, the towel rack is coming apart. Heater would not turn off even though we had it on off. The location is great we are about a five minute walk to the pier amping other attractions, lots of restaurants to chose from within walking distance, 7eleven is right across. I wish I could say I would recommend this hotel but there's no way I would. I give it a 1 star.

Second time we've stayed at this hotel, got a great discount with Expedia. Honestly, yes this hotel is very outdated but we don't go on vacation to stay in the hotel all day. I love this place for the security of the parking lot, the front desk is always so great and the location is perfect. It's only one block from the pier so we still have a very nice view!

booked & i didn't notice it's a 2 stars hotel. Yea: walking distance to Fisherman wharf, union square, chinatown, cable car. free parking. Nay: thin wall & ceiling inside room, can hear everything from next door and upstairs. no housekeeping on christmas day. people drunk yelling and screaming at front entrance. provide warm not hot shower. towels are very worn. expensive for 2 stars.

Beware! Our stay was awful as we had to put up with blaring music from the 7-11 across the street that plays every night to at least 2am. They do this to keep the homeless from being in front of their store which doesn't work any way because they are still there. As we tried to enjoy the small balcony, we witnessed two people below our balcony breaking into a vehicle and watched them take big bags out and jump into a black Audi and drove away. This area is not safe at night which is not the hotels fault, but just beware of your surroundings.

Amazing staff, private self parking, wifi, pets allowed, clean room. Community microwave. Me and my family loved it. It does get cold even with the space heater on, so just be sure to wear your warm jammies.

We arrived Friday afternoon and got checked in. I will say everyone that works at the hotel is so so nice. This is a 2 star hotel, so it is definitely no frills. But I will say that the facilities were clean and the beds were comfortable. The room with the pull out sofa is a twin not a full so be aware of that. Also the rooms with "balconies" aren't exactly the kind you can sit on. It's a very small space with bo chairs of you so chose to upgrade. The pros are that we paid $140 for the night and it included parking. It's also extremely close to the wharf which was a plus, I think for us we are used to a little bit nicer hotels, but over all it wasn't a terrible experience at the price. So it you are looking to do SF on a budget this is a good option!

Best bang for your buck! Don't expect much! We stayed for two nights and it was surely an adventure. Parking was great! It's free and first come first serve, however if you come late you may be boxed in. They allow guests to double park and may take time for them to move their vehicles. There's no air conditioning! Instead they have a boxed fan room #302. The ceiling fan makes a hell of a whine, like the turbine or motor is going out. Water temperature was steady, Although they have signs literally posted "water temperature may fluctuate." Mattress was acceptable, bit too plush, more on the firm side -- pillows were horrendous. Best just not use any at all. Walls were paper thin. You can hear the conversation in the next room no exaggeration. You can hear the newborn baby cry and the parents both argue as to who's turn it was to tend to the crying child. These individuals took minutes to quiet the child. Carpet appeared to be dirty, would advice to keep shoes on. In all, great location. Outdated room & decor, but reasonable parking accommodations!

Stay away from this hotel. The location is great and they are pet friendly as we brought our cat with us and they do offer free parking which is a bonus here in SF but the stay here is awful. Our room was like living in a shoebox. The floor was filthy, the shower was very small I could barely turn around. We had no towels. And the real kicker..... NO AC!!! Just a poorly working ceiling fan and a small table fan. My husband and I were miserable. It really loud at night. I will not be returning here at all. They really need to update this place like NOW. Again then location is good across the street from the wharf.

Location, location, location. & did I mention free parking in SF! Its deff. not a fancy shmancy hotel but we paid for location and the parking. We uber & lyft in SF. When you walk out of the hotel you are infront of Boudin bakery. We had no problem with noise & did see a sign in the hotel stating NO partys. The only downfall would be AC, noting we just had a heatwave in the Bay Area we were in need for AC lol. But other than that we would be booking, staying here again.

This hotel is awesome. It's a room with a view of the local action and right on Fisherman's Wharf. The hotel is pretty basic but has everything you need and there is a 7-11 across the street! The beds are super comfortable. The most comfortable bed I've encountered when traveling. Free gated parking is needed in the area and they have it! We walked mostly everywhere we went and by nightfall went back to our room and hung out on the patio and watched the activity unfold. If you are off put by homeless people hanging around this area isn't right for you. This is not a fancy hotel but it was great and if I ever go back I'm definitely staying here again!

The Hotel is older, but right on the Wharf neighborhood, and a store across the street for small items in a pinch/hurry. It has a quaint, community feel to it that is lacking in the more modern places. Many attractions, restaurants, and interesting shopping opportunities lie within just a few minutes walking time. Before the trip, I asked the hotel to provide me a high room that was quiet. They accommodated me in that request, as well as several others throughout my stay in a friendly, prompt fashion. Staff even went so far as to reserve parking spots for me at the very front of the hotel (I am disabled), worked with the disability scooter rental people to make sure my scooter was delivered to the hotel and kept in the office safely until my arrival - as well as to print out my boarding passes for the flight home along with an address label for a USPS package to be mailed! That was especially a great service, since when the mailman didnt come the next day, the Manager, Jake, took it upon himself to take my package to the Post Office to mail - and refused my offer of payment for that service. I am really looking forward to convincing my husband to take me there again soon! ;D

This place is poorly represented when booking and looks nothing like the pictures when you get there. The parking is free but it's very limited and hope you don't have to double park. The rooms are out dated and look like somthing from a motel drive when you enter. My son had autism and the adjoining doors to the room next to us have a lock and the people in the next room tried to open the door to our room. My son freaked out and when we went to the managers office they were not helpful. Someone kept knocking on our door all night as well. I tried to complain and still had issues all night and didn't get any sleep. Tried to call Priceline to get a refund and they said the business blocked there number so they couldn't call in and make the request. I didn't get any kind of refund and didn't stay the 2nd at a loss booked another much nicer hotel down the street and lost $350 dollars here. Don't stay here unless you want a dirty noisy hotel. And if you are unhappy you won't get a refund of any sort. This place is gross and had a warning in the bathroom that the water temp can change at any time. I Wouldn't recommend staying here to anyone unless you want to feel like your staying at a hotel on motel drive where all the druggies and hookers hang out. Good luck if you book here I will never stay here again

It doesn't look like much from the outside, but for the wharf, the rooms are reasonably priced, clean and comfy beds. Nice staff. They offer a deal through their website, for $15 off. So close to all the Pier activity, hundreds of restaurants and free parking. That alone saves you $50/day. Many hotels on Jefferson Street charge for parking in addition to your room. Easy walk to Ghirardelli Square and Lombard Street.

This is a 2 Star hotel and we expected that. Very close to Pier 39. One of the cheapest hotels in the area. 2 lamps broken. No TV remote, but the front desk person JANET was WONDERFUL. She was very helpful and did her best to make everything right. Yes, please read the other more recent reviews.

They are undergoing renovation but they have perfect spot everything is within walking distance. FREE PARKING is a PLUS since it's $60 a day on this location. Walk to Pier 39, Lombard Street will definitely stay here again. The Staff are super friendly, if you book try to avoid the street side!

Not sure what's up with all the 1 star reviews, "The Wharf inn" is not some 5 star Marriott or anything. It's a 2 star hotel within walking distance to Pier 39. I think most people are looking for something to complain about. My girlfriend and I decided to do a 2 night trip to SF and thought this place was the perfect location and the pricing wasn't too bad. Having the free gated parking this close to Pier 39 is just unheard of! We got there around 4pm on a Friday night and there was plenty of parking (as you can see in my photo I posted) It really didnt fill up till about 6pm on Saturday night. The room was tidy and overall clean and had all the usual amenities especially the fridge, wasn't expecting that. Only drawback I could see was there wasn't a coffee maker in the room but that wasn't a huge deal breaker since there are a ton of coffee spots along the pier, you can even get coffee down the street at the Boudin Bakery. "The Wharf Inn" isn't perfect and I was half expecting it to be a little run down. I will agree with other people on one thing, the walls are SUPER thin! You can hear every single one of your neighbors and what they are talking about. So if you want a peaceful quiet sleep then maybe think about not staying here, it gets very active, lively, and loud at night. But for how old it is it wasn't too bad inside. If you're looking for a high end hotel to stay in with perfect painted walls and a better view then go to the Marriott. But if you plan to spend most of your time outside and just need a place to sleep at night then this is the place for you. Having free gated parking is just an extra perk.

Spending the July 4th weekend in San Fran for my wife's birthday. Needed a cute hole in the wall hotel super close to the attractions we wanted: Pier 39; Fisherman's Wharf; and the fireworks. Every hotel here is expensive. FU San Fran. Some hotels have fancy pools or super renovated bathrooms. Some hotels have valet parking or charge you to self park. The Wharf Inn is cute. Bottom floor is parking (only for guests and sorta gets full) sometimes you have to double park and if someone needs to get out, you'd have to be near to move your car. - not great - but. It's free. So. You can't blame the free pizza for being bad (there's no free pizza) The rooms in general are cute. We obviously only got to see ours - surprise? Beds aren't the comfiest but did you come here to sleep? The fridges are those cute retro mini fridges. Galant I think. No AC. But it's July - and the fan and football-kick-away distance to ocean provides plenty of cool breeze. Our room had quite literally more electric outlets than our house. So. No problems there. Bathroom - it has a shower, toilet and sink. They work. They provide the correct temperature water upon request. Don't read this and go "sweet let's book it!" And then be disappointed - you can kick a football into the water from here and walk to stores galore. You're not here for the hotel. You're here for San Fran. Get it done.

Our room wasn't ready upon arrival, then in another 30 minutes it still wasn't ready. We had to ask for extra towels, washcloths cause they left 2 for a family of 5 ppl. They banged on our door early the next morning by 9 am to clean the room and we had until 11 am. Because of our generousity , we relented and told them we will be out. We ended up leaving behind our babies expensive Kindle and chocolates becau of the rush and rudeness they subjected us too. We called back for the left behind items and their maid service never reported the missing items. Not a nice place to stay in San Francisco. Bad customer service

We stayed here for one night while in San Francisco and it was not a good experience. There are homeless people outside the building, around the building etc and they play loud music at all hours of the night. The windows do nothing to keep the sound out. Our room faced Mason street and the curtains kept no light out so even though it was the middle of the night, the room was still not dark. After we checked out, I was charged a $10 because a towel was stained and it would not come out in the wash. The stain was from some strawberries. I highly doubt they even attempted to wash the towel before charging me $10 for a towel that wasn't even worth $10 brand new. The motel is close to walk to things like pier 39 and fisherman's wharf, but overall I would rather spend more money and stay at a decent place to get a good nights rest.

Love this place!!!! It's secure and in a neighborhood that's NOT dangerous but we should always use caution when traveling anywhere! I've been mugged in Vegas outside nice hotels so!!!!! Hallways need some paint but the rooms are great and Right at Fisherman's Ward! The original warf They let me park my 8' pull behind cargo trailer in the caged secure area under the hotel next to my Jeep loaded on top with camping gear that's going to be there in the morning every morning! Couldn't be happier with anywhere I've stayed! Convenience store right across the street with lots of goodies. 5 stars by me everytime

The shower wasn't even a trickle. Alcatraz prisoners got a better shower. The toilet was so short we thought we were in a daycare. No AC. No screens on the windows. Three stars for the location, parking and the beds are nice.

If you stay here, and need anything! Ask for " ADAM " !!! He is very knowledgeable about the surroundings and is very polite, making sure our stay was great. I also saw the over night staff walking around making sure things were quite and safe ! Great location, very convenient and most importantly the staff are friendly! I recommend you stay here !!!!!!!!! Trust me when I say , " This place " is the spot !!!!!!

Location is the only positive, heater barely worked, windows did not lock so anyone could break in. Adjoining room occupants sounded like they were trying to break in my room. My son's room had no night stand or hairdryer. The smell of pot smoke was always floating in the air even though this was a non-smoking motel. Free parking was a plus but I would not stay there again.

I do not recommend this hotel it's dirt, i had a room with bugs on my bed then gave me another room with hair in the shower drain and was clogged also the the blankets are ripped blood spots on the bathroom wall dirty not worth what they charge we were going to get another hotel room but everywhere was sold out so we were stuck here.. run don't look back it's a filthy... they really need to make changes then there's no parking it's awful..I am actually going to call the health department of San Francisco because the bedbugs on the bed really got to me it's dirty then the paint off the door or peeling off the blankets are ripped it's stunk not worth it

There were literal cockroaches and bed bugs please do not stay here in total with taxes and fee it came out to $166 for such a bad unsanitary place I recommend infinity hotel on Lombard one of the best services and very sweet from desk!!!!

We stayed here because we wanted to get an extra day out in San Fran before we made our way to our original destination in Guerneville. At first glance, I was impressed by the FREE parking.. that earned a star for sure. The second star was earned due to the nicely furnished and shiny floors! Although my small bedside table was already damaged from previous use... not mine. I began to feel a little uneasy when I noticed an old, used face cloth hanging on our shower rod... maybe from a previous guest (?) Ew We had a hard time getting to sleep seeing as though there was a toddler running the halls at around 10:30pm. We also noticed how easy it is to hear the doors slam from nearby guests. Then, the morning after... we were woken up by the LOUUUUD street sweeper at around 7am. I don't know, I guess this is just a one night stay kinda thing. Or maybe it's non-COVID times that distracted us from this kind of stuff...

I was glad I called to confirm my reservation, because the staff told me a parking spot was not guaranteed. I checked in at about 3:15 pm and had no problem finding parking. I brought some luggage to the room and left my daughter there. When I returned with another load, she said the housekeeper had just come into the room with our towels. The bathroom smelled like bleach, and I left the door to the outside open and fan on, to air out the room. The sink, toilet, and shower pan were white and were clean. The sheets were white and clean, and I did check for bugs. I was glad to see the carpet had been ripped out and replaced with laminate. Things I'm so-so about: The floor, it was clean enough but not CLEAN. I believe the housekeeper just runs a swifter over it to get any obvious dirt and lint. I did make the mistake of taking my shoes off and walking around in new white socks, and let's just say I'll be wearing gray bottom socks till I replace them. I also picked up a sock off the floor by the dresser, thinking it was my daughter's, but sadly it was not, as she informed me while fake gagging. There are signs up that you won't get housekeeping service unless you schedule it. We didn't schedule it. Well, the housekeeper entered every day to make the beds and empty the trash. I'm glad for the service, but I don't like contradictory information. They were remodeling the room on the backside of our wall, and the noise went on for hours in the afternoon. We had returned to get a nap, which didn't happen. There are some homeless people on the surrounding streets and we saw drug use and a drug deal walking toward Pier 39. I wouldn't walk around in the neighborhood after dark, although there aren't many neighborhoods in SF where I would. Tips- bring a travel pack of Lysol wipes, and wipe down most stuff in the room, if only to make yourself feel better. I really didn't pick up much visible dirt with the wipes. Also, it doesn't matter how upscale a place I'm staying at, I also always travel with a small flashlight, nightlight, and door wedge. We also located the stairs in case of a need to exit quickly. Finally, if you're too tired to go out for a meal, there are a ton of restaurants where you can get delivery and there's even a decent fried chicken place right across the street. Don't forget to bring or request plates and utensils from the restaurant, if you will eat in your room. Walk one block, and you're at Boudin and a little beyond that are all the fish places. There's a supermarket about two blocks away. This place is a fine basic place to stay while you explore one of the best cities in the US.

Pro's: Room is good for a minimalist. Bed is comfortable, room is clean and semi remodeled. There is a flat screen tv that's clear with decent channels. Bed has nice reading lights and a usb and plug on each side to charge your phone. No AC but there is a ceiling fan. Good for one night. Cons: building is old and looks like old military barracks or project housing. Walls are paper thin. It is very loud and you can hear people talking, laughing, water running, and the parking lot is right below you. There was a prostitute working in the room right above us that had Johns coming and going all hours. I'm not sure how this is allowed but they were partying with loud music, continuous sex moans and banging for hours. The water would run after moans stopped and a door opened and slammed shut. Then another round of loud sex moans and banging. Then water running and repeat. I did not see one security guard to monitor this place. The whole hotel probably heard this X rated show. Thank goodness we did not have kids with us but I saw many families that did have their kids.

Ok so I get it the location is good and the parking is free! I didn't expect it to be a resort for the price point but come on man! The room is spacious but old out dated and not clean. The worst part was finding the dirty diaper. When I reported it they offered me a lower level room and that I had to dispose of it myself as there was no staff other than himself! Whatttt?? Are you kidding me and still no contact from them to at least make it right!!! Shameful

This place is terrible. They prey on travelers and tourists who are wooed by the proximity to Fisherman's Wharf. Booked a room here during Dream Force with rates above $350/night. Room was filthy and loud so I left. Neither the management or Booking.com will refund my money (offered me 10% back - seriously?). Don't stay here if you value your health and safety.

Comfortable, cozy, excellent location. Room has been upgraded and it was clean. I felt safe with the gated parking which was free. The price was low for this area, so close to the Wharf and Pier 39. I would stay here again

I would NOT recommend staying at this hotel. There are a couple of positive things. It is close to both Pier 39 (10 min walk and the Wharf (5 min walk). Plus secure free parking (if available). However so many negative things so far outweigh anything positive. The rooms are very noisy, paper thin walls so you can hear EVERYTHING, outside and your neighbors walls, old rooms, old everything from shower to bed (bed had lumps and severe sagging. Drafty muggy rooms, heater that did work but thermostat did not so it is either on or off and gets hot if you do not turn off. No AC if it is warm, small fan in closet. Our room had one chair so if there are 2-3 people good luck sitting anywhere. Bath fan very noisy, water in bathroom was either warm or cold, never got hot, some towels looked stained and dirty, we were told the room had view of the hills but all we saw was a wall, no night stand near the bed, electrical plugs were so loose nothing would stay plugged in, Wifi is slow and drops off all the time if that matters to you, I can go on but the point is that if we had really known we would have stayed somewhere else. Final thing is we dropped some coffee on the bed by accident, not everyone had a place to sit someone had to sit on the bed, we told front desk and housekeeping right away about the accident, at check out they charged us $50 for sheets? If you spill a liquid at a restaurant on the table cloth do they charge you to replace it?? Not customer service focused, only on $

This our third time over the years staying at this location. Through experience we request a room with a balcony, which has a view of the ocean if you go out on balcony. However, as the balcony rooms face a 7-11 store and where the Big Bus Tour of SF starts, it isnt the quietest room in the hotel. In fact, 7-11 blasts classical music which is suppose to deter homeless from camping out in front of the store. There are still homeless camped out there. Also, on both nights we woke up to yelling in the street outside the balcony. Another negative, the smallest shortest toilet in the adult world. It actually belongs in an elementary school. And we had a remodeled room! Why do we continue to stay here? The free parking? The refrigerator in the room? Location, location, location? Trader Joes and Safeway nearby? Yes!!! Dont try to check in anytime before 3:00p bc its not going to happen. After 3:00p park the car and leave it there. Go to MuniMobile and buy your mass transit ticket which you could opt to unlimited use of cable cars, bus, and trolley car for your stay.

I had a terrible experience if they had -negative symbols I would had to use, I do t think they deserved one star. Upon my arrival as I open the door to the room, there was a lot of flies. I really didn't see the description on 1 king with 2 queen beds. That was just wrong it should be described as is 1 king bed with 1 queen SOFA BED and 1 twin SOFA BED. Then later the day we found small Cockroaches in bathroom, and next to tv there was a tiny ziplock bag with white substance. By then I couldn't take it, I need it to book somewhere else. I was Devastated and very upset, my trip was cut short. Terrible. Never would book THE WHATF INN.

For the price and convenience it's great. Rooms have been remodeled. Except they kept the ugly drapes and 2 sitting chairs. Bed was comfy. Bathroom very narrow. Everything was clean. The floor is nice but it had a few spots that felt like there was too much polish?? As in careful when you walk there. Of course one was right in front of the bathroom. Overall it's an ok stay.

Terrible experience. They say they have free parking but they allow many more cars into the lot then they have spaces for. They allow customers to double park and block and other cars. Then in the morning you receive a series of phone calls starting very early in the morning to shuffle cars so that upset people can get on with their day.

Good for the price in San Francisco! Carpets were really dirty, and the TV kept losing connection. Very noisy at night from those on the street or in the parking lot. We tried to check in at 3pm, but rooms were not ready. We had to leave and come back, which caused us to lose our free parking. They state free parking, but it's first come first serve, and they don't have enough parking spots for everyone staying. Water temperature fluctuates and there is a sign to note that...be careful of scalding hot water coming out of teh faucet! However, it's very close to the wharf and several good spots to eat!

Let's just say the reviews aren't wrong. This is not a place you want to stay in if you're on your honeymoon. But if you're just going to sleep and be out most of the day, you'll be good. They did not let us church in before 3; and when we did they made us wait another twenty minutes for our room to be ready. Took three hours to bring up an extra towel because there was only one in the restroom. We heard someone checking in complain of bugs, so we stripped the bed before unloading, we were good but the sheets were stained. It did smell of bleach in the room, it was presentable. Gates and elevators are only accessible to guests with cards so that was nice. But the parking is first come first serve and unsafe because they then fill the lot blocking in the rest of the cars. The employees are nice. It's a convenient spot across from the wharf and 7/11. It worked for us.

Giving it a 3 for the location. Definitely a dump, the room was still dirty from the previous guest. No fridge. We found a hotel down the road 100x nicer for the same price with a fridge, wowza

As for my personal stay, I enjoyed myself very much. We, initially, booked for two nights here; though we decided to stay a third (which is well worth the extra price). Our first room (an executive king) was a bit cramped for three people, but quite comfortable. We had a nice little patio with a decent view, a clean bed and pullout couch, a working television and a great modern bathroom, and were quite satisfied. After getting settled, we realized that there was a great deal of noise across the street. The noise is mainly from the large 'BigBus' San Francisco city tours (which is a great tour by the way) and the 7-Eleven across the street, which plays classical music to drown out the noise of the buses, as well as the bums. We found this to be somewhat annoying, until we found the modio. "What is a modio ?" I'm sure you're wondering. A modio is a white noise machine. This helps tune out the sounds from the street and does a great job of it. You can barely hear the street noise, if you crank it up, and will probably get used to it (the white noise) while you're there. While there is no AC, the fans work pretty well and there are little fans on each light (which are pretty cool). Having no AC is really not that bad in San Francisco, which is 65-80 degrees mostly (though, I am from Phoenix, so 80 degrees is very comfortable in July, but may not be for other people). The only major concern was the wi-fi access. The lady at the front desk had given us the wrong code and had continued to do so after we called several times. The next day, a man was at the desk and I asked for the code and he gave me the correct code. Besides that, the wi-fi is fast and works well. Out third day, we moved to our new room, which was just down the hall. We had booked it the day before, and were lucky to have the only open room that night. The room we received (which every hotel/motor hotel has, but are not advertised) was the handicap room, and was basically an upgrade to our previous room, and we were not charged a higher rate! The beds are very nice, the furniture is comfy, and the rooms are pretty well sized, (For two people). The wallpaper is clean, and so is the furniture and the carpeting. The lighting works well too. Something unique here that I have never seen is how you access the elevator downstairs. You hold your keycard in front of a sensor, which allows you to access the elevator. This is a great security function, especially with the amount of bums in SF. While this place is a bit outdated (with the exception of the bathrooms), it is a great place to stay, whether you're alone or with others. Overall, I give it four stars and would come back anytime. P.S: It seems that many people that come stay here in SF, seem to think this place is overpriced, IT"S NOT. San Francisco is now one of the most expensive cities in the United States, so around $300 a night for an Executive King, is a pretty good rate here.

I'm sorry we didn't see the reviews before booking. SF in winter can get cold. The heating system rattled and blew cold air. The room was down to the upper fifties. The blanket was summer weight so we froze. Miserable experience. The woman at the desk pretended it was a fluke, but the woman in line behind me had the same complaint and the reviews show this issues goes back a very long time. Avoid this hotel.