The Wildbirch Hotel - JDV by Hyatt

I’ve been to Anchorage several times for business and had always been disappointed in the quality of the hotels. But this hotel is different! The rooms are very nice, with modern touches - yet it still feels “Alaska”. Restaurant was fantastic and the coffee shop is adorable. The front desk staff was extremely friendly and welcoming. My only remark is that I left behind a piece of jewelry in the room (totally my fault-I forgot to grab it when packing up). As soon as I realized what happened I called and asked if they could look for it. The person I spoke to sounded confused and didn’t even ask for my phone number to call me back. I gave my number but wasn’t surprised when I didn’t get a call back. I called again a few days later and again asked if they could check on the necklace, but never heard back again. It’s not an expensive piece of jewelry (to be honest I would pay them more than it’s worth just to return it to me), but it was given to me as a gift after my mom passed away a few years ago so the sentimental value to me is priceless. I understand that I’m not likely to get it back at this point, but I would like to at least feel like they did their part by looking into it and calling me back. Overall, I would definitely come back here and stay again!

From the moment we arrived at Wild Birch Hotel, we knew we’d found something special. The atmosphere strikes the perfect balance between modern comfort and rustic charm, making it feel both luxurious and warmly inviting. Service: The staff went above and beyond at every turn—friendly, attentive, and genuinely committed to making our stay memorable. Every request was handled with warmth and efficiency, and we were consistently greeted with smiles. Rooms: Our room was spotless, thoughtfully designed, and incredibly comfortable. The bed felt like sleeping on a cloud, the linens were crisp, and small touches—like locally sourced toiletries and fresh flowers—made it feel personal. Amenities & Dining: The on-site restaurant was a highlight. The menu showcased fresh, seasonal ingredients, and each dish felt crafted with care. The breakfast spread in particular was outstanding—don’t skip the fresh pastries! We also appreciated the cozy lounge and firepit area, perfect for unwinding in the evening. Location: Nestled in a beautiful setting, the hotel offers easy access to nearby trails, local shops, and attractions, yet still feels like a private retreat. We loved waking up to the sound of birds and the view of the surrounding trees. Overall: Wild Birch Hotel delivered in every way—comfort, service, and charm. It’s the kind of place that makes you want to extend your stay “just one more night.” We’ll absolutely be coming back and recommending it to friends and family.

I had a good feeling when we went in this updated hotel. It's decor is terrific and appealing. Sort of new mid century with great colors. I began to feel a little disappointed when I saw the pillows. They look cool on the bed but not fit to sleep on. Way too high, and they had no others, no softer, lower profile or down pillow to substitute. Just the new rock hard ones. I ended up putting my down jacket in one of the pillowcases. Ok, I can get over that, but then, no hot water in the shower! Lukewarm. This is a recurring problem for this hotel and I think it is unconscionable to charge over $400 a night and not be able to provide the two things weary travelers need, a hot shower and a comfortable bed. Front desk "Miracle" was apologetic and very professional.

Don't let the outside fool you. Nice updated hotel with a new feel. Rooms are completely renovated and fresh. Nice restaurant on site with a modern feel. Hotel staff is accommodating and friendly. Be weary of the homeless downtown but they won't bother you. Overall I would stay here again.

The Wildbirch hotel has been newly renovated. The rooms are beautiful with modern, Alaskan design. The staff are helpful and people oriented. The Canteen serves delicious coffee and unique, beautiful Alaskan gifts. The Crimson restaurant serves delicious food and has a beautiful deck to dine outside. Being located in Downtown Anchorage allows for walks to the mall, restaurants, and so much more.

Was an anniversary one of the stock cupped glasses was busted. Spent an hour making sure no glass was in the floor. Easy miss as this might have been a few person stays back. Hotel manger seemed fine by it shocking. $700+ for one night anniversary. Never again.

Room: The room was well furnished. However, the plumbing was awful. 1 night, we had no hot water, Service: Housekeeping is not prompt at all and never pick up the phone. The front desk staff are not at all knowledgeable of the area. Furthermore, they are clueless and can not comprehend basic instructions. It took multiple calls to get them to understand what we were asking for. We have also been charged twice for our stay!!!! $1000+. That is outrageous!!! Location: The central location is a plus.

The Wildbirch Hotel had changed names by the time we arrived. It had been the Aviator Hotel. Since almost every hotel in Anchorage is quite expensive, this hotel was in step. We had three rooms, all about the same size, but one was an ADA, which we did not ask for. The rooms were large enough but were not as inviting as they could have been. The reservation did not include breakfast, although it did appear in the literature. The restaurant, although quaint and friendly, took forever to complete our orders, whether for breakfast, dinner, or for drinks at the bar. The staff directed us to find our own transfers to and from the airport.