Lacey G.
Yelp
Overall, if you are avid Spa go-er locally or someone who travels for spa destinations this place isn't it.
The website and online presence really portrays an amazing resort experience that didn't live up to the expectations, so that was a little disappointing. I went with 5 girlfriends, 2 who don't spa often loved it and 3(including myself) who do spa regularly and seek out amazing spas. Us 3 did not have the best experience. All of us, expect one received massages and then the one who didn't received a facial.
I received (marketed online as): Ayurvedic Healthy Hair Scalp Massage 15mins, Sedona Forest Signature Massage 60min-75mins
I went into my appointment at 9:10am, and came out at 10am. So, they didn't honor the full time I paid for. The masseuse was a little rude/tone was off when I told her I had to go to the bathroom before we got started, so I made sure to go as fast as possible to appease her. Feeling uncomfortable that she was upset about it.
The forest massage, marketed as " Breathe deeply and experience the magical essence of Sedona's forests in this aromatic, detoxing relaxation massage" - All that happened was watered down Essential oils on a towel near my face. Sadly, I couldn't smell anything.
I asked for heavier pressure and nothing changed. She asked if I had problem areas/ places to focus on and there was no focus on those areas.
The scalp massage was nice, but was definitely shorter than was I brought. I was in the room for a total of 45 mins, and I brought a 60min massage and a 15 min hair massage.
For the spa itself:
The waiting area is cozy and cute, and they provided tea and water.
Steam room- it was very small, like room for 2 people. It didn't have a strong eucalyptus scent. They have a spray bottle in the room, to spray yourself and to provide the room with the scent. It was almost empty. I tried using the bottle, but it wasn't strong and just smelled like nothing.
No sauna or any other healing areas.
The outdoor spa is small, and you can hear the air conditioning- so doesn't really feel serene or relaxing.
Front desk women were very nice! However, they add on a 22% gratuity, which I didn't think was necessary since I didn't really enjoy the masseuse or the services. Also, maybe if this was included and the client getting the service got to choose the employees giving the services would have had a better attitude and provided a better service? kinda of felt like a fool for picking this spa for my girls trip.
Overall, this place may be good for you if you've never been to a spa- but if you love trying to spas out across the country or internationally, choose another place.