TY GH
Google
Not a pleasant stay.
Non-soundproof room and awful service at the desk
Pros: The room was clean.
Cons: You can hear noise from the upstairs, the bass from the music echoes through the walls, Until 10:30 PM - I brought earplugs, thank goodness. and the location is not convenient without a car. The service had no value. And the some lights don't turn on in my room
When I returned to my room after going out, I noticed that the door frame outside my room was broken. I immediately reported this to the front desk, and the staff member came with me. In the end, it seemed the damage was caused by the cleaning cart.
However, the problem was that when I showed her the photo on my phone, she just took my phone from my hand without asking. Normally, it would be polite to ask, “May I see your phone?” I also felt unsafe knowing that the door frame in front my room was broken. She did not apologize and showed a very dismissive attitude overall.
I have stayed in many hotels around the world, not only in Stockholm, and this hotel was simply not worth the value