Phewshrewsbury
Google
Disappointing. The photos look great but the reality was a let down. It’s like a ghost hotel. No staff and no services. Self check in to our ‘Terrace’ room. We were allocated the end disabled room. It’s very large but there were issues with cleanliness ( well established cobwebs at ceiling, chair and floor level with accompanying live and dead insects) and tiny black insects scurrying around the tea and coffee counter which bore drink stains from prior use. This was an adapted room but presumably to counter poor drainage in the wet room, a piece of wood, now rotting and splintered, had been screwed into the floor between the shower area and the remainder of the wet room. Not sure how a wheelchair user would navigate that. Nowhere to put wash bags etc. A number of Terrace room appeared to be used by groups of workers. No idea if anyone was in the main building. It looked dead.