The Yorkville Royal Sonesta Hotel Toronto

We booked for a wedding and location was great! Rooms nice size & bedding was very comfortable. Rooms were also clean.. My negatives would be only 6 seats in the lobby and not welcoming. The bathroom counters were very small and valet takes an exceptionally long time. Hotel pricey for what your getting ? Over 1k for 2 nights with valet. Also garage gate got stuck (valet) and delayed us about 45 min at checkout and honestly the desk gentleman was trying his best but all staff he reached out to for HELP weren't taking any sense of urgency ; so we almost missed our flight? Again convenient location but lobby needs refresher and definitely more seating .For the price it has nothing special to offer.

The hotel is located in a very prime location where you can find lots of shopping places and the best restaurants and bars around in a few minutes walk. The hotel is very modern with a very unique style. The room was spacious and very nicely decorated with comfortable bed and wide seating area and an office desk. The bathroom is huge as well and very clean with all needed amenities. Mini fridge filled with different stuff. Ironing kit and more. ||They have an indoor swimming pool with a gym, Sauna and Steam room. ||I will definitely stay there again during my next trip to Toronto in August.

I love the place a lot. Very clean!?!! Most of the time the staff was attentive. There are a a bunch of extra little fees especially if you're visiting during the summer. They charge you an extra $2.75 per day for turning the air conditioner colder and some other small fees so just be prepared to pay for that. An extra $40 a day for amenities that they have and you cannot opt out of it

I really appreciated the recommendations from our lovely server—both the club sandwich and the pad Thai were suggested as must-tries. However, I was a bit disappointed with the quality of the meat in the club sandwich. I was expecting fresh, possibly grilled or barbecued meat, but it seemed to be processed, which didn’t match the otherwise fresh presentation. As for the pad Thai, it lacked the distinctive smoky flavor that usually comes from being cooked in a wok. The flavor leaned more toward a Western-style noodle dish and lacked the bold, tangy-sweet sauce that defines a traditional Thai pad Thai. If you prefer a milder, more Western interpretation, it might be a better fit for your taste.

We spent three nights at the Yorkville Royal Sonesta and will 100% be back. 24/7 Green P municipal parking was the cleanest we have seen and attached to the hotel lobby (much cheaper than hotel parking and just as convenient). We found the hotel, and our room, to be modern and very clean. Our room was surprisingly large and silent - despite being next to busy subway station. The St George Subway station (a block away) brings you to any of the top Toronto landmarks within 20 min by subway or street car. Within a min walk from the hotel you can be at a Tim Hortons, McDonald’s, Starbucks, Shoppers Drug Mart, and Circle K for any last minute needs snacks or necessities. The room came with a stocked fridge, but not an empty one. We requested one from front desk and it was delivered immediately. Staff we friendly and helpful for any questions and requests.

I was pleasantly surprised by this hotel! The rooms are beautiful and cozy, the beds are super comfortable, and the shower is excellent. I spent a whole week here and really enjoyed my stay. The staff is friendly, and the room service is top-notch. I’d definitely stay here again. Also, a nice bonus - it’s pet-friendly!

Great hotel... top class... the customer service was top class, from front desk to cleaning staff, everyone was professional, accommodating and friendly with the goal in mind to ensure you have an amazing stay. I forgot my dresses in the closet in my room after my daughter's wedding, and before I even realized they were missing their housekeeping department had already sent an email out asking if the should mail it or was I coming to pick it up. The ambiance in the reception lobby was warm and welcoming. The doorman was eager to get the door opened for us no matter how many times we were going in and out. Then they had a cart for our luggage, as we had a lot of stuff for my daughter's wedding. Just totally vip treatment that made our stay truly wonderful. Thanks to all the staff, especially the doorman, the reception and the cleaning staff especially the ones who cleaned rooms 731, 625 and 717. Great hotel. I totally recommend it, and would definitely stay there again.

Toby the manager was always at the desk and able to be far more supportive with his manager decision-making, friendliness, and quick response rate. We have continued to revisit this hotel for its ambiance, tasteful dining, exceptional sauna experience, super comfortable bed and customer centred approach.

If you get a chance check out the newly renovated royal sonesta in yorkville. It's where the intercontinental was opposite the Rom! The food was incredible and the renovation even better. I'm a stickler when it comes to hotels and this spot was absolutely stunning. We got the suite and it included two rooms and a sizeable common area. It was perfect for an extended stay and a fun staycation downtown. I ordered the scallops and they were divine!! Hope that helps!

The hotel was nice but for what you pay it's really not worth it. The internet was so difficult to connect each day it barely worked. Someone came into our room even though we put the do not disturb sign up and took items from our room that we were using. There was no fridge to use. The only good thing is that the room was spacious if that is your main concern.

The hotel is nice but I was very disappointed to have my Apple watch stolen from my room. I should not have left it out and visible so I take responsibility for that. I do not expect such poor accountability from hotel staff.

This hotel is in a really nice spot across the street from the Royal Ontario Museum. It's very clean around here. This was our first trip to Toronto and I was not expecting such a nice area. Great restaurants around the corner. We also had fantastic weather which helped a lot. The hotel room itself was very quiet, we were on the 4th floor out of eight floors. I like that you could not get into the elevator without a badge so I felt safer. The concierge was helpful. We self parked. Tons of stuff to do and nice areas to walk. I would have liked a refrigerator in the room but for the price we got the room I am okay with that

I would like to give score 0 if I could. Me and my friend checked in late night on Nov 27th 2022. We booked an executive suite at this hotel that has 1.5 bathrooms. When we came to use the toilet after checking in，we saw that both toilets were dirty and had URINE on the toilet (on top of the seat and under the seat)!!!!! We called the front desk, and they informed us impolitely the only option they can provide for now is changing the room since they did not have any room service staff. We did not want to change room since we just unpacked our stuff here and it's late night already. So they sent some "night shift" manager to come and clean it for us. He cleaned the toilet seat without even flushing the toilets. And he told us that he will let his supervisor to talk to us tomorrow. However, there was nobody to follow up with us until we went to the front desk and asked for talking to the manager. The director of rooms "Paul" talked to us, and told us that he will send someone to deep clean the room which there is nobody showed up to deep clean the room after. And I questioned him that this is the only thing you want to say to us or you can offer? And this director of rooms asked us what do we want from him? I said that I think you as a director should offer the solution to your customer, not me propose a solution for you. And he offered 30% discount on the night that this thing happened. I was questioning him that if 30% off of the night is the best thing you as a director can do after this disgusting accident, I will take it. And then he said he can give us 50% off. I really don't understand, if he can offer better solution for us without asking any additional approval from higher management team, why he didn't do it at the first place? We have to question him and accuse him for him to solve the problem correctly. He maybe think this is not a big deal and only deserve 30% off for the night? And after I questioned him，he told me that he could have done more for us，but since I talk to him like this，he doesn't want to do it any more. This hotel is really not professional in the way they react to this matter, and they do not think this is a big deal and will ruin the hotel's reputation. It's extremely disgusting and I have never ran into issues like this in a 4-star hotel. By the way, all 4 pillow cases had yellow stains as well. And they told me it's normal.

One of the worse hotel stays we have had in Toronto. For a very expensive room, poor service, no amenities in room like shower caps, only one elevator out of three working for days on end AND the Signature restrauant has terrible service, no dinner...bar restaurant for dinner has such a limited menu, you are better off going down the street to Mc Donald's. I regularly stayed here when it was the Intercontinental, but never again