Theobroma Bakery and Cake Shop - Pali Hill, Mumbai

Theobroma used to be my go to place for cakes. I wouldn't recommend it anymore. They have 3 shelves of eggless cakes and 1 shelf of the real deal. Surprising since they do stock non-vegetarian sandwiches and snacks. The quality of the cakes has gone down and the service is terrible, except for the super polite doorman. They don't even keep simple birthday or anniversary toppers, don't give candles, everything is at an extra charge.

Updated review as of 9/11/24: I have eaten almost everything from here and I do not recommend this place anymore. It has further fallen in quality and everything is just too dry. It's just not worth it, taste and price wise. Unless there's a massive overhaul, i'd avoid this place :( Old review: Ate two different brownies and found them a little sweet for my taste buds, store is very aesthetic and staff were friendly enough.

One of the best bakeries 🥯 in the city no doubt! I have used their bread, croissants and wall nut cake and I must say all of them met my expectations. I got disappointed with their fruit juice made of Mango. First of all that was super expensive and the worst in quality. I will recommend not to have juice at this place as ut is not their forte.

This is about the Pali naka branch. 1st of all the staff , I told him to pack pastries and the way he picked them was so unprofessional. All the pastries were bad and you can make out they r stale. One of the pastry was packed in a very badly. Sucha bad experience of taste.

@TheobromaIndia bad experience with bandra Pali hill branch after placing and order a week in advance for 20th December, the order was not even ready for pick up and the cookies were prepared from 4th December stalk which isn't acceptable at all. The staff and area manager told me it's all earlier prepared as limited stalk so no point in placing my order for 22nd Dec then when stuff is prepared much earlier in advance.

Had a quick stop here to buy pastries. The service was super quick and the pastries were nice and fresh. There was decent space to sit and sound 5 tables available. Their cakes are usually good too but haven’t tried it from this outlet.

I really like theobroma for its kind of chocolate. Also they use good authentic ingredients. And everyone knows how good is their brownie. However I am disappointed with a few things. Firstly their half kg cake is extremely small as compared to any other cake shop. I find it surprising. And no, it's not that it has a great height that the breadth is tiny. It is just average. Secondly, their Cappuccino is synonymous to water. Thirdly, almost at all their outlets the chocolate mousse is always stocked out. Not denying that yes some of the products are great, but somethings can definitely worked on.

Staff is not trained to serve espresso coffees. I ordered a latte which had an 'instant coffee mixed in boiling milk' feel. Later when I got a new one, it was much worse; imagine coffee from a broken automatic dispensing machine. Just weird to expect it from a good bakery brand. I left the beverage alone and went on with my day