Therme 51° Hotel Physio & Spa

If you're looking for a relaxing thermal baths experience in Leukerbad, this is the place. We reserved online a couple of days in advance, turned up and the woman behind the counter was extremely polite, courteous, and welcoming. To hire both a sauna towel and a proper towel was only 5CHFpp. There are private changing cubicles if you prefer, and the lockers are free of charge! Inside, everything was easy and straightforward, with the different saunas and baths well signposted, plenty of seating, drinking water available, and the decor felt simple but smart. Swimsuits and mandatory everywhere, which for us prudish Brits was welcome. We were there 4-6.30pm and there were only a few other people so it felt very calm and quiet, peaceful and relaxed. This place is such good value I would 100% recommend.

The thermal pools and sauna are lovely, and I especially enjoyed the three outdoor pools with different temperatures (36°, 38°, and 42°). The space and facilities are well-designed and inviting. However, the cleaning and maintenance are quite disappointing. I was genuinely shocked by how dirty the ice bath was. I almost stepped into it, as did a few others, without noticing the amount of dirt floating in the water. This level of upkeep is far below any reasonable standard, let alone the proudly promoted ‘Swiss quality’ which sounds like a joke. After noticing the ice bath, I started paying more attention and realized the thermal pools aren’t well cleaned either. You can clearly see dirt along the edges where people rest their arms. It makes me wonder how carelessly the staff are doing the cleaning. In this sense, it’s impressively bad.

Its a very nice little get away spot - the hotel offers a nice breakfast and a beautiful spa! The staff is kind and welcoming!

Very bad experience with the old lady at the reception. I wanted to have access to the spa but first I needed some insight on how and what to do. She didn’t even take the time to explain me anything and was already telling me that without any reservations I can’t have access to anything. Ok fair enough. Then how can I do then ? She gave me a card and told me to sit and book online. The website being in German I asked her to help. she lost her patience with me and told me that she didn’t have time for me. Well, when your mindset is in trying to relax and going to a spa then it is very difficult to face someone communicating you her stress. I think she should have another position into this company and certainly not the spa reception.

The location is excellent. The room was very clean, and the hotel staff was very friendly. The breakfast exceeded expectations. Additionally, the hotel’s spa facilities were very clean and well-maintained, allowing for a relaxing experience. It was also great that we could use the facilities until 2 PM on the day of checkout.

The hotel is small but very welcoming, great food and attentive staff! Unfortunately their own Thermal Bath was being restructured during our visit, but we received passes for the Leukerbad main thermal village and had a great time! Super reccomended!

We stayed for a weekend in the Thermes 51 and had a lovely experience. Restorant and the Spa are amazing. Breakfast was also nice. Kids are allowed in the spa area (in the indoor swimming pool and outdoor jacuzzi) under parents' supervision. Staff is very friendly and willing to help in case something is needed. Would highly recommend this hotel to my friends.

Went for the spa. Booked a 3 hour slot at 5:30, only to find out they close at 7:30. Still charged full price. Place is small but have a good number of saunas that are nice. Location is weird, downtown surrounded by people walking around and car parks.