Pedram N.
Google
We visited Thermea Spa Village Whitby as a group of three couples and overall had a pleasant and relaxing experience. The outdoor layout, pools, and spa areas are beautifully designed, offering a serene and peaceful environment. The indoor facilities, including saunas and rest areas, are also well thought out and contribute to the calming atmosphere. Cleanliness is clearly a priority, everything from the showers to the lockers was spotless. Most staff members we encountered were friendly, helpful, and welcoming, which added positively to the experience.
That said, there are a few areas that could use improvement. The food options at the restaurants were limited, and unfortunately, the taste was nothing special. For a high-end spa, we expected a more impressive and varied menu. The newly opened poolside bar is a welcome addition, but it’s quite small and lacks thoughtful design. The selection of drinks is also limited, making it feel like a missed opportunity for a vibrant, enjoyable space.
One of the more puzzling aspects was the arrival time restriction. While there’s no time limit on how long you can stay, the emphasis on strict arrival timing felt unnecessary and added stress to what’s supposed to be a relaxing day.
Overall, it's a great spot, but there’s definitely room to enhance the experience further.