Alexa B.
Yelp
I had high hopes for my stay at Hotel Thon, but from the moment I stepped into the lobby, it became clear this was going to be a frustrating experience. My interaction with the front desk immediately set the tone for a less-than-welcoming stay.
The woman at the front desk was shockingly snobby and dismissive when I requested a room on a higher floor. I understand that availability can sometimes be limited, but her attitude made it seem like I was asking for the moon. Instead of politely explaining the situation or offering alternatives, she brushed me off with a condescending smirk and curt responses. Her demeanor gave me the distinct impression that my presence was an inconvenience rather than a paying guest seeking reasonable accommodation. A little professionalism and hospitality would have gone a long way here, but apparently, that's too much to expect.
Unfortunately, things did not improve once I entered my room. I've stayed in plenty of small hotel rooms before, but this was on a whole different level--claustrophobic and cramped to the point of absurdity. If I stood in the center and stretched out my arms, I could practically touch both walls. There was hardly any space to place my luggage without tripping over it every time I moved.
To make matters worse, the room was far from clean. Dust clung to the corners of the room and the surfaces looked like they hadn't been wiped down in weeks. The bathroom was particularly unpleasant--grime around the sink, mold in the shower corners, and a lingering smell of mildew that no amount of ventilation could clear. It's astonishing that a hotel of this supposed caliber doesn't take the most basic steps to maintain cleanliness.
The linens on the bed didn't inspire much confidence either. Though they looked somewhat clean at first glance, closer inspection revealed faint stains that left me questioning when they were last laundered. The mattress was thin and uncomfortable, and I woke up feeling like I'd slept on a wooden bench.
This entire experience was disappointing and frustrating, especially considering the price point. The combination of rude staff, dirty rooms, and absurdly small accommodations makes Hotel Thon one of the worst hotel stays I've had in recent memory. It's clear that guest comfort and satisfaction are not priorities here. If you're looking for a pleasant and hassle-free experience, I would strongly advise you to look elsewhere. You can certainly find much better options at this price range where you'll be treated with respect and provided with clean, functional rooms.
Avoid this place if you value your time, money, and peace of mind.
