Thon Hotel Spectrum

Very good rooms and the location of the hotel is wonderful. It's close to Oslo Sentrum and it is very easy to walk around the city from there. The biggest draw is certainly its excellent breakfast buffet! Please keep offering this to your customers, Thon Hotel. I will come back just for the included breakfast. *chef's kiss*

This is my first time to Norway. I am not sure what a normal size room should be. Our room was very small. The bed is smaller than a queen size bed too. The check-in and checkout were fast. The receptionist spoke good English. This hotel provides an excellent breakfast. There are a lot of choices of bread, smoked fish. They even have green salad and fresh fruit. Those are expensive in Norway. However the breakfast room does not open until 7 AM on weekdays and 7:30 AM on weekends. I think it’s a little late. The location is about 5 minutes from the train and bus stations.

We came to town (from California) to see a concert and this hotel was located nearby to the venue. Though listed as a budget hotel we found it to be luxurious. Reception was pleasant and accomodating. We asked for a quiet room and got one on the 4th floor. The room was very clean and the windows opened all the way! The beds were so comfortable that we overslept and missed breakfast one day. The breakfast was fantastic - a huge variety of foods, beverages, breads, pastries, smoked fish, sauteed vegetables, pickled carrots, eggs, sausages & bacon - the list goes on and on. We didn't want to leave. Hope we get to come back some day.

Enjoyed my stay. Requested a quiet room facing away from the street. There is a bar next door that I think would be quite noisy for street facing rooms. A bit of construction noise during the day but not an issue. Room was spacious and comfortable. Staff were very friendly and helpful. The breakfast is excellent. I would definitely start here again. Only thing was no smart tv so had to watch Netflix on my little computer ☹️.

This hotel was our base for our trip to Oslo.||It was located within ten minutes from the main Oslo Station. ||Rooms were compact but when we moved away from the street we got a much larger room but more importantly quieter. The street facing rooms were above or across the street from the bars/restaurants so it got louder when it wasn’t raining.||Bed and pillows were the right softness for us and we woke up rested.||The breakfast buffet was large with lots of options. Breads, cereals, cold and hot dishes, many types of dairy and dairy free milks, gluten free, fresh fruits and a large Nespresso coffee machine. I especially enjoyed the smoked mackerel and salmon.||Nespresso, tea and water were available all day in the lobby and lounge. ||Front desk service was very friendly and so helpful.

Absolutely recommendable! Situated in the centre and lots of attractions in walking distance. Formidable service, friendly and competent. Always with a smile on their lips. After having breakfast here the next meal you’ll need is in the evening! Breakfast is a must have! Will visit again when coming to Oslo! Tussen takk!

This was definitely an experience.||The receptionist on Monday night delivered what must be my worst hotel experience at Thon. While we were sitting in the lobby five meters away and trying to have a conversation before saying our final goodbyes, he stood and whistled loudly, entirely off-key and for a long time, before he turned on loud rap music from his mobile and tried to rap to it, switching back and forth every now and then.||My partner and I were at the Thon hotel Spectrum Sunday late evening/early Monday after we realized too late that the last train back to our respective municipalities had left. We had therefore had to arrange accommodation quite suddenly, and booked a single room for the night.||After pre-paying and getting to the hotel, we were told that a single room was exclusively for one person. Slightly surprised by the outright refusal and completely absent empathy and customer service, I then asked to register and pay for an extra guest in the single room. The receptionist flatly rejected this.||No argument about being fully booked or anything like that. He justified the refusal solely on the basis of "fire procedures," an argument that seemed inappropriate since it was essentially about registering a person on a guest list. Supposedly, anything else he would "get reprimanded" by his boss for.||No conditions stated that this would not be possible and I have never encountered that before anywhere.||The receptionist insisted that the only solution was to buy an extra room at full price, and dismissed the request in a very unserious manner. No room for anything else.||The result was that only one of us could stay, and it was decided that she would check in, while I went to stay at Oslo Central Station until the trains started again in the morning. However, we were "allowed" to sit and talk before saying goodbye. Yes, that was the wording.||While we sat in the lobby five meters away and tried to have a quiet conversation before the last goodbye, stood around and whistled loudly, entirely off-key and for a long time. He then decided to put on loud rap music from his mobile and tried to rap to it. Loudly. For a long time. Standing completely alone by himself. Completely. Absurd. The noise was headache-inducing, and the behavior was intolerable. Listening back to the audio recording afterward is painful.||The hotel already has challenges with long-term construction site noise; one would think that basic customer service and customer care became more important for those who actually choose the hotel despite this.||I have previously been a satisfied Thon customer who has stayed at hotels from Harstad to Ålesund to Oslo in the context of both study, work, volunteering and leisure.||I’ve recommended several of their hotels, including this one. After this, it will take a lot for me to consider Thon again, and rather than recommending them, I will actively warn friends and colleagues about using Thon Hotels - especially this location.||--- To summarize:|• Total lack of empathy, judgment and basic understanding of customer service at the reception.|• Absurd and intolerable behavior from the receptionist, completely incompatible with professional operation.|• An experience that comes across as a direct parody of the service profession and a shockingly poor reflection of the hotel's work culture.||Congratulations, Spectrum. You've really done a great job here.

Very well located, very nice staff. Special thanks to Linda (I think that was her name), the colombian waitress during breakfast, simply amazing service. Breakfast was great, room was small but good for the price (taking into account Oslo is not cheap), confortable bed.

Rooms are comfortable, but the AC is broken and it's warm. The breakfast is really quite nice. Best part of the hotel. The public spaces are dirty, and the desk staff is pure Motel 6. The neighborhood is conveniently near OSLO-S and the T, but it's a bit tougher neighborhood, with the 7-11 across from it, than other Thon hotels in the area. I'd try the Opera rather than this next time.

The hotel might be on one of the sketchiest streets, but the location is close to the central station and Oslo Specktum. The layout is akin to a university dormitory with long corridors and plain hotel doors lining either side. However the rooms are clean and the bathroom floor heated, a godsend when you need to get up in the middle of the night to empty your bladder. The buffet breakfast spread was generous and perfect for loading up before spending the rest of the day exploring the city.