ado
Google
I went to Tier with three friends and had a very upsetting experience. I tried to order three times—first at the bar, where one bartender rudely told me to order from his colleague.
When I tried, he snapped that he’d come to the table instead.
When he finally came over, I asked for three spicy margaritas and a tonic water. One friend said she needed a moment, and suddenly he refused to serve us and accused us of playing video games on our phones/computer. My friend had her laptop out because she was on a deadline for an article and had to send a quick email—nothing disruptive.
I calmly asked if that was a problem and said he could’ve just explained it nicely. Instead, he got increasingly rude and then asked us to leave because they had not made our drinks yet!
This wasn’t just bad service—it was discriminating. We tried to be polite and were met with hostility and exclusion. Shame on Tier.