Ifa Z
Google
Don't ever go to this place. I came for check in at 4pm as instructed, there was no one in the office. I called the number pasted on the door, and they said they tried contacting me at some weird number and email to complete my booking. I checked my email and messages, everything i could find, there was no email. And from Agoda booking confirmation, its written clearly "no additional confirmation is required". I had to go to another venue nearby to see this person face-to-face, there were 2 people there, a lady and a guy(why theres 2 people here and no one at tiki to handle the check ins). So for me to check in they want my email and my credit card number, expiration date and cvv number which obviously i refuse to give. I asked for a credit card machine where i will swipe my card, they said they do not have. They keep insisting that's the policy for check in and without the card details they wanted i cant check in. I wanted to cancel my booking but they point out that its a non refundable booking. So i left the place as i decided to deal with agoda. And later i got a notification from my bank that they had cancelled a 150dollars transaction. We r tired from the travel, feeling cold with our 2 year old, i dont know if im wrong, but i am sure something is fishy here