Tiki Shores Inn & Suites

Don't ever go to this place. I came for check in at 4pm as instructed, there was no one in the office. I called the number pasted on the door, and they said they tried contacting me at some weird number and email to complete my booking. I checked my email and messages, everything i could find, there was no email. And from Agoda booking confirmation, its written clearly "no additional confirmation is required". I had to go to another venue nearby to see this person face-to-face, there were 2 people there, a lady and a guy(why theres 2 people here and no one at tiki to handle the check ins). So for me to check in they want my email and my credit card number, expiration date and cvv number which obviously i refuse to give. I asked for a credit card machine where i will swipe my card, they said they do not have. They keep insisting that's the policy for check in and without the card details they wanted i cant check in. I wanted to cancel my booking but they point out that its a non refundable booking. So i left the place as i decided to deal with agoda. And later i got a notification from my bank that they had cancelled a 150dollars transaction. We r tired from the travel, feeling cold with our 2 year old, i dont know if im wrong, but i am sure something is fishy here

Good price and great location. Steps from the beach and walking distance to restaurants and pubs. Had everything we needed in the kitchen to cook all meals and it was quiet on the property. Our second time there over Christmas and will go back again.

Where do I start? The good: Location is amazing and rooms are quiet and fairly large. The bad: Rooms are FILTHY, with little attention to detail on how the rooms are maintained. The ugly: Our toilet broke and has not been fixed for 2 days, fortunately we had two bathrooms in our suite. Also, one of the mattresses had an unknown red stain on it. Moral of the story, we will be looking elsewhere next year to find accommodation for our summer holidays.

The whole room and patio needs a full deep cleaning. Our utensils were sparse, silver ware tray / drawers dirty, cob webs and dust everwhere. All windows including sliding patio doors were filthy. Our BBQ area was full of dust, grease / grime and bugs; BBQ utensils dirty from previous guest. When we asked for someone to come clean the BBQ and patio, they did a quick wipe of the BBQ sides but left all the in behind filth and grime all over the BBQ. If they swept the patio, they did not pay attention to all surfaces. The bed skirt was filthy, in behind furniture and under the bed disgusting. The property outside is also filthy, sidewalks, stairwells, doors and parking lot. There is a broken railing that could severely cut someone on the back stairwell. We chose to stay because of the location but also no other availabilities. Won't stay here again.

The pro's are that Tiki Shores has a great location across from the beach and the front desk staff were very nice. We travel to Penticton every year and needed to try a new hotel that would allow a dog. |Unfortunately there were just too many cons. The cleanliness was atrocious. I really wish I took photos. The "freshly cleaned" room had the dirtiest floors ever! Our feet were black so we took some lysol wipes to it. They turned completely black as well, and we only made a small improvement. We wiped the room down and the dirt that came off the surfaces was scary. My nightstand had dried sticky coffee spilled all over it. The toilet had a 2inch black rim around the top of the bowl. The couch had liquid stains and one of our mattresses had a stain as well. We probably did the next guests a service, as the room was probably cleaner than they would have received it.|2days in, one of our toilets had an issue that we told the front desk about. They advised they would send maintenance but nobody came. Luckily we had a 2nd bathroom, so we had 1 useable toilet for the last 2.5days for 4 people. Im sorry Tiki Shores, but something needs to change. We will not be back.

Wow, this place is disgusting. They may have changed the towels and bed linen (I hope) however the rest of the room was not cleaned. Dirty floors, walls, counters, bathrooms & patio. Food particles left behind the bed, stains on the bedside tables and the SAME red stain on the mattress reported by a previous reviewer a month ago! Toilet was broken, requested to fix it and no one came. My impression is that this hotel is closing down and the management/ property owners have decided to let it deteriorate. My family has been coming to penticton for over 20 years and this is the first and last time we will stay at Terrible Tiki.

For the price, the size of the room (2 bedroom and kitchen) and the location with convenient parking it’s honestly a very good stay and deal for a family. The beach is literally right there, the parking is in front of your room door and the pool is nice too.That being said, there’s a few things you should be aware of that other people mentioned in their comments. The bad smell other mentioned is true, it’s on and off smells like laundry that stayed in the washer. The AC/Fridge are indeed loud. The overall cleanliness is not so great, but I believe the beds and sheets were clean and that’s kind of all that matters in the end.

Location was great and the rooms were clean and beds comfy, wonderful balcony attached to the room. Kitchenette was stocked well. A bit of trouble contacting front desk but worked around it.