Timbuktu Travel

We had an incredible experience working with Jenna! I had never used a travel agent before, but planning a honeymoon to Southern Africa required expertise beyond what I was comfortable handling on my own. Jenna was extremely responsive to our questions throughout the planning process and listened carefully to what we were looking for, revising our custom itinerary until it was just right. The sequence of the itinerary and the lodges—Motswari and Simbavati Hilltop (a surprise upgrade!) in South Africa, and Old Drift Lodge in Zimbabwe—was absolutely perfect. We were able to see the Big Five and had so many unforgettable, once-in-a-lifetime wildlife experiences. The entire trip was exactly what we hoped for and truly a 10/10 experience. As we start thinking about our next big adventure, we’ll definitely be using Jenna and Timbuktu Travel again if possible.

Tessa and the Timbuktu team helped bring my dream honeymoon trip to life in a 10-day adventure to Tanzania and Zanzibar. After a few calls, Tessa recommended several itineraries, which I was able to personally curate further through their very easy online platform. The team organized accommodations, meals, and transportation throughout the trip in accordance to our budget and needs. Everything was seamless and the service was top-notch. It was truly an amazing, once-in-a-lifetime trip, and we're so grateful to the entire team at Timbuktu for helping to bring it to life!

Annie & Millie went above and beyond to help us book our incredible honeymoon to South Africa. They recommended gorgeous places to stay, worked within our budget and even helped us upgrade our car rental during our time away! I would recommend them 100% as you can fully customise your trip to stay wherever you want, the communication is brilliant and no task is too big or small for them. Can't wait for our next trip with Timbuktu!

We worked with Jenna at Timbuktu Travel to plan the honeymoon of our dreams to South Africa. Jenna and the rest of the Timbuktu team truly overdelivered on every aspect of the trip. From the planning phase, to our actual trip, we felt a high level of customer service that is not common when working with other travel companies. Jenna listened to what we wanted, crafted an experience base on our style and interests, ensured safety as key priority, and paired us with places, people, and experiences that we couldn't have imagined. What we loved most was the detail and accuracy of our schedule. We'll be booking another trip through Timbuktu Travel and I highly recommend you do too.

We had an amazing experience with Timbuktu Travel. Everything worked out flawlessly and we felt safe the entire time. Everywhere we stayed had something new to offer. Jenna Coiley did an amazing job with fitting everything we wanted to do in and was very responsive to our constant changes in plans. We couldn't recommend her more!

I am very happy to report that Timbuktu Travel has been the best travel company I have ever worked with in the 50 years I have been traveling. Of the four well-regarded Africa tour companies I interviewed, Jenna was the only one that never hesitated when I proposed my dream 75th birthday itinerary that covered four countries and nine flights just in Africa. Jenna was not only a pleasure to collaborate with, her deep experience of the many safari camps and guides, hotel options, and even restaurants, translated into a flawlessly executed and amazing adventure. I cannot recommend Jenna and Timbuktu more highly, and I look forward to collaborating with Jenna on our next adventure.

Jenna was excellent from start to finish. Proactively sourcing the information we needed and also being flexible when my wife fell pregnant and we needed to completely rework the safari portion of our trip. Nothing was too much and the communication was consistent and I never felt like I had to chase for details. Would 100% recommend and if (when!) we go back to Africa, she will be the first person we reach out to.

We worked with Jessica at Timbuktu to put together a 14 day private Japan trip which was beyond incredible. Our journey started in Tokyo, and then progressed to Kanazawa, Kyoto, Hiroshima, Matsumaya, Takamatsu, and finally Hakone. We had 13 private guides, all of whom were unique, informative and fun to be around. We also appreciated that all but one of them were women. We were so lucky to have full sun and peak fall foliage in Hakone that provided crystal clear views of Mt Fuji. We were all gobsmacked at the beauty. The Hyatt in Hakone was beyond lovely and the food was the best we had for both breakfast and dinner. Each hotel in all of the cities was beautiful and centrally located. In every city we were overwhelmed by the beautiful gardens, temples, shrines and kindness of the Japanese people. As far as the itinerary, it was all stunning and much more active than we anticipated, but in a good way. There were a lot of steps and we walked many miles each day. We utilized public transportation in major cities which was easy and fun. Overall an exceptional trip. The drivers, the guides, the woman who met us at Haneda and walked us to our driver, the man who walked us from our hotel to the train station and to our platform (totally unexpected and he gave us a couple pointers for trains). There were so many details that all came together perfectly. Even though the 3 trains from Takamatsu to Hakone area made for a long day, it was fun to find our way through stations and to cross over the inland Seto Sea by train on the longest double decker bridge in the world. The views were stunning and will not be forgotten. The trip had so many moving pieces that Jessica put together perfectly. We are forever grateful for Jessica at Timbuktu for creating a truly unique and memorable bucket list trip to Japan.