Lisa Lefebvre
Google
I consigned an item with this store and had an incredibly frustrating experience getting paid.
It took eight separate follow-ups over several weeks before I finally received the money owed to me. My messages were often ignored, and I had to keep chasing them down just to get a response.
Clear communication and timely responses go a long way in situations like this. This level of unresponsiveness and lack of professionalism made the process much more difficult than it should have been.
I would not consign here again, and I would caution others to get payment in person before leaving the store -- especially given that the amount of funds eventually transferred did not represent the amount that we agreed to in writing.
Update: The owner replied to my review with information that is not fact-based and was, in fact, rude and snarky. First, the SWIFT CODE banking information was requested once and I provided it promptly when asked (even though this information was readily available online).
Second, the world does not run on different international wire banking systems. It runs on one. I run a company that does international business and am fully familiar with funds transfer protocol.
While I appreciate that sentiment towards Americans is negative right now due to our current administration (78% of our country did not vote for our President -- and we also do not respect our country's actions right now), it does not justify the tone of your comment —regardless of where someone is from.
It's unfortunate that this company has shown yet again that it is comfortable treating customers in a dishonest and unprofessional manner.