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We celebrated our wedding anniversary at Ting at The Shard and had a wonderful experience. The food was excellent and the views were stunning, making it the perfect setting for a special occasion. Despite being about 25 minutes late, the lady at the entrance welcomed us so kindly and put us immediately at ease, which we really appreciated. Our server, Ryan, was fantastic—attentive, friendly, and genuinely made our anniversary feel special. A beautiful restaurant with exceptional service. Highly recommended for a memorable evening.

Had a lovely dinner here celebrating a friend’s birthday. We got a nice window seat with a beautiful view. The portions were a bit too big — but everything else is wonderful.

Great food with the magnificent view of London. Like many London establishments, the prices here are outrageous. That’s what you expect a five star hotel anyway. But the food, as far as I’m concerned, was worth it. And the view is worth that extra premium. Like many London establishments, don’t expect a lot of actual British people working here. The restaurant was understaffed in our opinion, which was slightly disappointing but not enough to change our five star review. But the mostly Eastern European staff working here did everything they could to make up for the difference. They were pleasant, friendly, and helpful in every respect.

We had an absolutely wonderful experience at Ting. The atmosphere alone is worth the visit — the view is nothing short of spectacular, easily one of the best in London. It sets the perfect tone for a relaxed and memorable meal. A special mention must go to Medina, whose customer service was exceptional from start to finish. She was attentive without being intrusive, genuinely warm, and made us feel completely looked after. Her professionalism and friendliness added so much to the experience. The meals were splendid (minus the Roasted Cauliflower Curry Sauce), the Japanese potato salad — an unexpected standout. It was incredibly flavourful, beautifully balanced, and easily one of our favourite dishes of the evening. Overall, an unforgettable dining experience. Highly recommended, and a big thank you again to Medina for making it even better.

Everything from the food to the service to the atmosphere was spot on. We visited for dinner with family all the different dishes were a standout—perfectly cooked. A huge thank you to the staff, especially Nabil who was attentive and made excellent recommendations. Can't wait to come back!"

A nice peaceful restaurant where you can hear each other talk. The service was exceptional and quick. We were guided on food options and wine options. The staff were super friendly and joked around with the table, which was a nice touch. The view was fantastic. The food was absolutely phenomenal. 200% recommend for food and drinks! We will be back again at some point I am sure!

I booked an afternoon tea at Ting for my mum’s birthday. From the moment we arrived at the front desk the entire staff were very lovely and welcoming, ensuring that my mum felt catered for and wishing her a happy birthday. Nabeel (apologies if I have misspelled or misremembered your name) was taking care of our table and was nothing but lovely, understanding and patient, as my mum is a vegetarian that also doesn’t eat egg and he proactively ensured that he checked each selection in the menu with her before serving the food (which we really enjoyed), which made her feel very comfortable. Nabeel also recommended the China Milky tea, which was lovely, and was generally very attentive and kind. The view and service speaks for itself so I’d definitely recommend coming here to others. At this time of year, the 3:45 booking time was quite ideal as we got to watch a beautiful sunset, which was an unexpected bonus. Thanks very much to the Ting team for making my mum’s birthday special!

Superb breakfast and dinner. Medina and Luis made our tasting menu experience unforgettable, and kudos to the chefs for such an inventive menu. The wagyu and the paneer makhank were standouts. Each dish had a surprise twist that was delightful. I only wish we had skipped lunch! Ana at breakfast was also lovely, and the buffet has a global selection.

I finally had a chance to visit the Ting Afternoon Tea on this London Trip! The service and view were absolutely spectacular. The live music was incredible. Just the view and the music itself was worth the visit. Not to mention such high quality tea and pink themed pastries and tea sandwiches!

The highest level of afternoon tea you can imagine in London, upscale restaurant, good tea with snacks, and in the tallest building Western Europe - you can't go wrong! Higher price than most other places but you get what you pay for and it was worth it. Endless small snacks, scones, a huge variety of tea, the servers were all very helpful - and of course you have a view over all of London. They do multiple courses first with choices of tea, then small sandwiches, a dessert as a replica of The Shard itself with a dry ice display, pastries, and finally scones with that beloved clotted cream and jam. Oh and their men's bathroom overlooks all of London where you can watch the entire city while you use the restroom. I also recommend to dress more upscale, enjoy the upscale ambiance, and drink all the boujie tea you can with ya' pinky nice and high!

Really great service, as expected, and really beautiful space. They also had live music which was lovely and really added to the ambiance. Their finger sandwiches were crusty and dried out, which is unacceptable for this kind of price point. Their clotted cream with scones was my favorite part.

This is a fantastic place! We arrived late in the afternoon, early for dinner. Decided to have drinks before dinner, switched to tea, and stayed for dinner. Everything was top quality and the flavors were interesting and amazing! The service at every level was absolutely top notch. Giannis, who seems to be one of the managers, was also extraordinary. For the afternoon tea there was a live singing, and needless to see the view was amazing! We will definitely be back.

Ambiance - 100% a high end vibe, live jazz music, beautiful views, wonderful thought out decor Service - all staff was friendly, professional, and checked in on us regularly Food - I ordered the vegan high tea and I was happily surprised. It was flavorful, had great texture, and had different varieties of sandwiches! Many times vegan dishes are not thought out, are repetitive and bland. This was thoughtful, fun, and delicious. Bonus: dessert came with a bit of a show!

Afternoon Tea experience at Ting is definitely an experience to remember but too pricey for what we got although they have the most reasonable price of all tea experiences in London. The view though was spectacular. Booked through open table and requested for a window seating although not guaranteed but we're glad our request was honored. There are several afternoon tea experiences available but the base price was £75 per person. We opted to add cocktails to our booking. Included in the experience are as follows: Welcome Tea - your choice and they do have a lot. I chose the ZEST (lemon and ginger) hubby chose GREEN MINT, daughter chose MANGO Finger Sandwiches: Coronation Chicken - Sultana, Curry Mayo, Coriander Smoked Salmon & Cucumber - Dill Crème Fraîche, Lime Zest Reuben - Gherkin, Mustard, Rocket, Pastrami Truffle Egg & Cress - Truffle Mayo, Organic Eggs, Mustard Cress Savouries: Hibiscus Flower - Chicken Liver, Cheese Sablé, Hibiscus Powder (My fave) Rata Burger - Provençale Ratatouille, Green Pesto Scones - Plain & Raisin Scones Strawberry Jam & Clotted Cream Lemon & Olive Oil Plum cake (not so much a fan) Pastries: Exotic Bush - Vanilla Sablé, Pineapple Compote, Coconut Mousse Forest Log - Berriolette, Vanilla & Chocolate Flower Power Choux - Yoghurt Creméux, Peach Mousse The Green Shard (To Share) - Vanilla & Lemon We opted to add cocktails-mine and daughter's choice was the sweet and quaint while John and hubby chose the chinese whisper. The tea experience lasted 2 hours and we were not rushed. It's a better alternative than just climbing to the top of The Shard to get a glimpse of London from above since I have the ambience. All in all, I do recommend but lessen your expectations.

Tea at ting was definitely an experience. Fascinating views of London. The tea is 75 pounds per person but if you want champagne or a cocktail it is 20 pounds more. I feel like you're not only paying for the food but also the views and experience. When they take out the miniature shard... it's absolutely beautiful what they do with the table. Loved it. The service was OKAY. They weren't fast nor as attentive as I would have liked. Overall it was a nice experience. Great for dates or even groups. I posted a video review of this place on my tik tok & IG: @jessiica0204

Ting is located off of the 35th floor lobby of the Shangri-la hotel. We had all of our breakfasts here & it is well worth it. The restaurant is gorgeous & elegant. Each table has a little stool to place your purse. The place is huge making a L-shape with stunning views of the city. For breakfast they offer a menu or you can eat at their buffet. Opt for the buffet. Hands down the prettiest, freshest buffet I've experienced with so many choices of food. There's a meat, fish & cheese section. A variety of artisan breads, yogurt parfaits, plain yogurt, berry bowls, fruit salads. Scrambled eggs, english bacon, streaky bacon (american style), potatoes, pancakes. Fresh pressed apple juice, orange & a house mix which was a carrot, apple & ginger mix...I know I am missing something because there was so much to choose from. Everything I tried was amazing & I finished each breakfast with a stawberry, blackberry, raspberry & blueberry bowl. Service is discreet & efficient. Very much recommend this place for breakfast.

Went for the Festive Afternoon Tea! Service was great, we were late and they held our table for us! This is an aesthetic tea with a great view! The tea was so delicious, but the food was just okay. I would definitely go back just for the ambiance and service!

The breakfast buffet is amazing. Restaurant has amazing views as it is located on the 35 th floor of the shard building in London. We also stopped by there at night for some drinks. Great restaurant for breakfast lunch and dinner. Will def be going there again if we stay at the Shangri-La Hotel

YouTube influencers who recommended afternoon tea at this restaurant probably get free foods here for their recommendations. It's extremely exaggerated and expensive for mediocre food and tea. The service was decent at the beginning but tapered off significantly as the meal progressed. The view wasn't great either because the windows were dirty like looking at the city through a sticky film of dust and grimes. It's a one try and bye bye never again kinda place.

I made reservations for my fiancé and I while in London. We were seated promptly and the service was amazing and we had an amazing view of the city! The wait staff was incredible and constantly checked in on us and provided great service. The food was amazing! Very flavorful and filling! It was a great dinning experience and I highly recommend.

If it were not for the price, I would give them 3 stars because the food was not bad. Honestly the server was nice too which would normally make me want to upgrade it to a 2, but let me tell you this: 400 pounds for a dinner than neither of us really liked, was the low spot of our 10 days vacation. I felt like this was an extreme amount to spend on food that really was just okay. My wife was pretty upset. I get that the head chef has a vision, but let's just say I don't share their vision. It all needs editing. The server was nice though. You are pretty much paying for the view, which is floor 35 of the shard. Take my advice: find a nice tandoori place, pay for the viewing platform of the shard, and keep the vast majority of your money in your pocket.

This was perhaps the most overpriced and subpar meal we had in London. We knew that the food would be overpriced and probably not up to snuff but we were shocked by how bad it really was. Located in the Shard overlooking the entire London skyline, you are paying for the view and nothing else. The menu here is pan Asian and maybe I'm biased but they do it awfully here. Our meal was PF Chang level flavors but Gordon Ramsey prices. 45 GBP for fried rice (and a small portion at that) was just criminal. They even charged 8 GBP for a bowl of jasmine rice with sesame seeds on it (and we had to wait 15 minutes for it since they ran out). The view here is stunning and the dining area is beautiful. The food though isn't up to par especially with the exorbitant prices they charge. While it's not bad, it's well below the level anyone should charge for essentially fancy Chinese take out. Service is excellent as to be expected. I just can't get behind a place like this though that makes such an obvious cash grab and doesn't even try to make it about the food. Hard pass.

Definitely a go-to spot for afternoon tea, the view was amazing (request a bar-side window seat). Service was good as well, we did come a bit later in the day (4-430 PM) for tea but they were still attentive. This was our first time EVER having a high tea experience so perhaps my view is a little skewed. However, I thought the food was phenomenal! I enjoyed the sandwiches: coronation chicken, lox and cucumber, Reuben, and the stars of the show (!): truffle egg salad and the prawn cocktail! The truffle was on point (tasty and not too salty) and you can order more as desired. They SHINED with the desserts: the flavors are chocolate, pistachio, and strawberry and each one was pretty tasty. The green one (pistachio) was my favorite and I loved the scones - flaky, crisp on the outside and soft in the middle - just lovely. The amount of sweetness was a bit much for me, but it was still a fun, unique experience. Great views and a super pretty restaurant - highly recommend!

What a 360 view of London! Breath-taking and amazing views. Ting Restaurant located at the Shangri La Hotel in London at The Shard Building. The hotel is off the London Bridge tube station. I made reservations for dinner at Ting and they were offering a 5-course truffle meal. It was outstanding, the food was exquisite. The duck was on the salty side but every other dish with truffle was perfect. The only thing that I would say was the wait-time. We were there for almost 3 hours for our dinner, waiting for each entree to come out.

Dining at Ting was quite the experience in London! The food was equally as awesome as the view! Our server Danny recommended The most flavorful dishes! We ordered Pepper Steak and Beef Lo Mein noodles, both were 10/10. Don't hesitate to dine at Ting!

What a lovely festive afternoon tea at TING! The food was a solid 4 stars, but the service, tea, and atmosphere bump it up to a 5 star experience. - Atmosphere: It's hard to beat the atmosphere of TING, on the 35th floor of The Shard with amazing views of London! Our table was right up against the window, so we enjoyed the view throughout our meal. The Christmas decor was classy and beautiful. - Service: Jenny provided us with impeccable service! She was insistent that we sample as many teas as we liked, which was very appreciated. - Food/Drink: We started with the delicious welcome tea with flavors of cinnamon, pumpkin, and lemon. We sampled quite a few of the teas throughout the meal including masala chai and the shangri-la blend. For those who'd like, there are options to add on alcoholic drinks as well. We started the meal with a mix of finger sandwiches and savories. I noted in my reservation that my sister was a pescatarian and they were easily able to accommodate her dietary restriction in the meal. After the savory food, we enjoyed plain and savory scones with strawberry jam and clotted cream. Lastly, we had pastries beautifully decorated as stars, planets, and The Shard. Everything was delicious with large portions. They gave us takeaway boxes so we could take the leftovers home with us. - Value: At £69, the festive tea is not cheap, but the amount of food and tea, along with atmosphere and service definitely make it worth it.

What a fantastic place! My wife and I arrived late in the afternoon early for dinner. Decided to have drinks before dinner, switched to tea, and stayed for dinner. Everything was top quality and the flavors were amazing! The service at every level was absolutely top notch. Giannis, who seems to be one of the managers was also extraordinary. For the afternoon tea there was music and needless to say the view was amazing! We'll be back!

Loved everything about this place! We showed up 2 hours before our reservation and asked for an earlier seating as we were very tired. They took us in and we got a lovely window table. The guys ordered the regular tasting menu and the chef and server put together a vegan gf menu for me. Every item was tasty and unique and I was very happy with the service. They were not rude about our attire either after being out in the cold rainy day touring around London.

Food was not great, overpriced small bread ,snacks and tea, service was okay. The server did not give us what was in the menu so I had to ask since we felt we overplayed them and didn't get what we paid for! It's the view that makes this restaurant overcharge you. They need to do better.

We were fortunate to have an afternoon free up during our recent Trip to London which opened a timeframe to schedule an afternoon tea. The views were fantastic as well as the service. Helga took extra special care of us. We enjoyed the regular and vegan menu afternoon tea. The truffle sandwich was my favorite of the sandwiches. All of the deserts were nice. The scones were our least favorite but we realize we are more accustomed to American style scones which are sweeter and softer. Our family of four enjoyed the entire experience and would reserve a future tea at The Shard with no hesitation. Thanks again to Helga and the entire staff for making it such a special experience.

BASIC FOOD. RACIST STAFF. TOURIST TRAP. Only come here if you're WHITE. If not, they'll probably treat you just as poorly as they did to me and my family who are Filipino. We were placed at the back of the restaurant, even though there were plenty of good tables toward the front, and honestly felt a little segregated. Our waiter, LUCA, seemed like he didn't want to serve us at all. When we received the dessert with the "cloud" and smoke, he straight up just gave us the dessert and hot water with no instructions. He didn't even bother doing it for us but had no problem doing it for the other tables. My family and I are from Los Angeles so we've had our fair share of nice restaurants. We had high expectations for this place but it just felt like the staff didn't want to serve us at all... If I can give a 0 star rating, I would!!!

Went for high tea. Service was terrible. The food was just ok. Atmosphere was fantastic. Be careful where you sit. The furniture is nor kept clean. The wait staff was quite un attentive. For the price one would expect better.

The place is gorgeous as you would expect from high end restaurant located in the tallest building in Europe. We went there for dinner during the week and the it was not busy. Still, the service was polite, but very very slow. For example, we did not get some items in our order on time & had to cancel them. The portions were tiny & not good. In my opinion It's one of the examples where the only positive is instagram worthy presentation, but no actual substance.

Afternoon tea time at Ting was one of my favorite memories in London. The views are fantastic since you're near the top of the Shard, and we were able to stay for sunset so the pictures turned out BEAUTIFUL. The tea and food itself was also totally worth it. I sampled a few teas until I stumbled upon the rose tea, which I want to drink for the rest of my life. The sandwiches were a-okay, but the scones with clotted cream and jam, as well as all of the desserts, were phenomenal! We were stuffed to the brim. At about 50 pounds a person, it wasn't a horrible price point either. I would gladly return. I actually even told my husband if we lived in London, I would want to be one of those chic people that goes there every weekend with my friends.

Lovely place to enjoy afternoon tea. The view is amazing! Cherry blossom tea is must to try

Comparison to High Tea at Ritz below. My hubby took me here for a surprise birthday afternoon tea. It started off ok, we got seating in the back when there were a lot of empty seats at the windows. We made a request to see if we could get moved to the windows. Waiter told us he spoke with his manager and they will move us once one was available. We waited and waited. Many were available, and our neighbors all got moved with more tables available. But our waiter started dodging our glances. I wasn't going to let this dampen my bday so I started up small talk with another waiter. Hey, I'm American. Thats part of our DNA ! We got moved shortly after. Being of an ethnicity not of privilege, life doesn't just serve you what you want. You learn you have to go after what you want in life. Even at an Asian restaurant ironically. We also went to the Ritz couple days later. Here is the comparison with the Ritz: Food: Ting is better hands down. Scones were finer and softer inside. Pastries and truffles had a crispier base, and topped with more delicate flavors. Light not heavy. Pleasant flavors. Ritz pastries and truffles were more rich, some had odd flavors, base were harder. Ritz served extra sliced cakes, and those were amazing. The tower served here with the dry ice display was rich with creamy white chocolate and tastes more for display. Tea selections are amazing here. They all had flavor, or rich spices, or intense floral or fruit flavors. Sakura blossom tea was our favorite - it actually has sakura flavors. Even in Japan the sakura teas taste like normal green tea. Our new waiter made excellent tea recommendations for us. Ritz had normal teas that were not according to description. Oolongs for example, were cheap bubble shop oolongs bought in bulk - and not the slightly fermented floral ones you find in pricier tea houses. Teas here are quality, comparatively: better blends, richer flavors. Finger sandwiches, Ting had better ones. Bread was soft, and each unique not seen elsewhere. Filling inside was delicious: complicated layered tastes that go well together. Unique. Some had a pop. We wished they could just give us a whole sandwich, these little bite size ones is too small. Ritz sandwiches were more standard, like cheddar cheese slices with a spread. All were in white or rye bread. Ritz give more in quantity in everything. Lots of refills in sandwiches and desserts, with more on the way. They also give a cute bday cake with candle. Ting, they can care less its your bday. No bday cake. Also no refills in pastries and sandwiches. Basically what you are given is it. Service: Ritz had better and more attentive service. Ritz goes all out where they even learn to pronounce the teas in native language. Every 15 min they check in with you. If only their teas tasted native. At Ting, you kind of have to work for your service. Once you establish a relationship with your server, it's a very nice experience: very attentive, great tea recommendations, great rapport. Ting doesn't do anything special for bdays. You only get a bday greeting out at the front. At the Ritz, they make you feel special. Ambiance: no comparisons. Ting is about the view, with classy modern decor. Other is stuffy victorian, but with live piano. Overall, if you want service by default go to Ritz. If you want quality food, its here. It's an Asian restaurant, who's here for the service? That is, until they hand you the bill.

Best view with Dinner that I've ever had! We made our booking for 6pm and we're able to get a table right at the window. The views of the Tower Bridge, City of London and River Thames were unlike anything I've ever seen before. We started with drinks, ordering the Espresso Martini and the Nikka Japanese Whisky. The Espresso Martini was divine, decadent and delicious. The Nikka Whisky was incredible, amazing flavor, very smooth, and better with ice. For starters we ordered the Beef Tataki, and Salmon & Tuna Roll. The Beef Tataki was so tender it almost melted in your mouth, and the sauce that was poured over it was so delicious we had to order bread so that we could dip our bread in it to enjoy it even more! The Salmon and Tuna Roll was also incredible, light and full of flavor. For Entrées we ordered the Salt & Pepper Wok Stir-Fried Pork and the Fujian Fried Rice. We split both of these and we felt like they complimented each other beautifully. The Wok Fried Pork was a little dry, however the Fujian Fried Rice was so richly flavored and abundant in sauce they paired together perfectly making a delicious combination. For dessert we ended the meal with the Banana Crystal cocktail and the Chocolate & Miso. The Banana Crystal was delicious and so refreshing and creamy. The Chocolate & Miso was one of the best desserts I have ever had! It was truly amazing. Overall our experience was incredible and we had the most memorable dinner here. Highly recommend.

We originally booked for afternoon tea but we were not able to make it as we left our passport in Bath, since there is a non-refundable policy we ended up spending the deposit at dinner. It was truly a huge mistake! Basically what they were serving was Asian cuisine in a Western display. You could definitely get a way better dish from any Asian restaurant anywhere than this. Completely overpriced! I mean how can you charge a fried rice for 40+? Extremely disappointed.

I had so much fun doing high tea here! It was literally the definition of hi tea! We were able to see all of London and the presentation was out of this world! It was so worth the time and money! I'll be back after my next London trip.

The views here are spectacular and the service is exceptional. Had dinner here in November '18. I am going to rate it all from 1(terrible)-10(excellent) below: Greeting from the host stand- 10 Where I was seated- 10 Greeting from the server- 10 Recommendation from Sommelier- 10 Quality of food- 8 Server checking up- 8 View- 10+! Overall experience- 9 Would I recommend it? Absolutely. I think that if you're visiting London, this is definitely a place to experience. I actually wanted to come here for their afternoon tea, but didn't have the time unfortunately. Dinner was really nice though. Suggestion- get any one of the window seats. The views are phenomenal!

Mediocre in all regards. Reserved a window seat but was not available on arrival. Watched multiple empty tables by the window sit empty all night. Ordered oysters - they're out of oysters. Beef tataki was quite odd and drenched in yellow mustard. Miso cod was fine. Fried rice wasn't fried. The bottled beers came as advertised however.

Amazing views; super friendly, helpful, and attentive-to-detailed staffs; fun and creative decor; great selection of food! I'll definitely return when I'm back in London again

While staying at the shard, had the opportunity to dine in for breakfast at the Ting restaurant. They have a huge selection of food for breakfast, in addition to la carte plates. The food that I actually liked was the fruit and the yogurt with the fresh honey comb, they had a variety of Asian plates, eggs, veggies and fruit. They also made egg benedict, I thought it was alright though. But service was outstanding!! They made me couple drinks of coffee iced and hot to make sure I was satisfied... highly recommend them.

We've been looking for an afternoon tea in our first visit to London. We came across this restaurant. We were seated by the window as requested to make my mom's birthday celebration trip more special. Our waiter's service was really superb and made us comfortable. The afternoon tea experience was excellent. They did not forget my original request months prior to make it special for my mom's 70th birthday. They surprised my mom with little chocolate greetings! We will surely definitely go back next time we are in town.

I booked over a month ago and asked for an unobstructed view table. I was not given the table I requested even though there were empty ones. The service was terrible, especially for the price. They took forever to bring the sandwiches and brought them before allowing us to order tea. They did not check in, I had to ask for everything. For this price, they should anticipate your needs and check in to see how it's going, if you need more tea, sandwich refills etc. The tables and chairs looked quite shabby. The sandwiches were quite basic. The savouries were good. The pastries were delicious and beautiful. Scones were cold, which was disappointing. I had to ask for a box for our remaining pastries, I asked for disposable ramekins for the remainder of clotted cream and jam. They did not have it. He said he could get me some potted jams but never brought them. I had to ask for our check after sitting for 30 minutes with nothing on our plates and an empty tea pot. In addition they automatically put a 12.5% service charge without letting you know it's not compulsory. When I let him know I was disappointed in the service, he didn't apologize or ask what could be done batter. He just said the service charge is optional. However, my card had already been run. It was 190£ for a mediocre tea with a good view if I got up. Incredibly disappointing. I would not return or recommend.

I was really looking forward to having High Tea in London, and was a bit disappointed with Ting. While the place is relatively new (compared to other High Tea locations), it felt a bit shabby. The menus were tattered, the service mediocre and the food not memorable. They have a great opportunity to be unique as they offer an Asian inspired menu as well as the Traditional fare of tiny sandwiches and scones. However the food from both menus was bland and unimaginative. There were some interesting presentations and the tea selection was good, but I'm sure there are better places to have High Tea for the prices we paid. You do however get a fantastic view of the Thames and the Tower Bridge. Maybe that's what you're paying for.

If there was less than one star that's what I would give this! Absolute worst food , it was like bottom of the barrel want to be P.F. Chang. It was our suggestion , we took another couple and we were embarrassed! We all said on the ride home it was salty, flavorless and disgusting! So , save your money... the view isn't worth it!

A great place to have a quiet meal as not busy at all at lunch time. Great views but the food took a long time to arrive, service was poor given there seems to be a number of staff but just not attentive and not really trained as they forget simple things like condiments and not taking an order until we had to walk around to find someone. Food itself was fine but not worth the wait or the money and bland without any spice. I would stick to just having a drink and enjoy the view to be honest. Shame really as the place really could be special.

Do NOT let the ratings here discourage you from coming to this restaurant. Dined here for dinner and breakfast during my stay at Shangri-La and really enjoyed the food. Dinner: Crab Ravioli for starters and a lobster dish (kind of like ravioli too) for main dish. The seafood dishes were seasoned well to bring out the freshness and were delicious! However, I would stay away from the wines... for the price it's just not very good at all. Service was wonderful--a waiter from Moncler, France :) Breakfast: Wide variety of asian breakfast items and traditional english breakfast. Service was a bit slow (had to ask three times before they finally brought us the tea). Porridge wasn't great but the Shu-mais were good.

Don't let the simple presentation on the three tier fool you, it is fulfilling. They do limit you 2 hour to eat. It's unlimited high tea, start with the bottom sandwich and select more on the one you like. I didn't care for the cucumber sandwich, the ham and cheese, salmon, and chicken sandwich were yummy. Chicken sandwich was more like a tuna there are no chicken chunks. I had white tea and was very tasty. Definitely recommend this place it does not disappoint.

You must make a reservation here! This is the cutest afternoon tea I've had in London. The view is to die for! Excellent customer service! Food: The sandwiches was mediocre but the scones served with jam and cakes was soooo good. The chamomile tea that they serve is incredibly soothing. It is a bit of pricey for two people but you get what you pay for.

Ting Lounge is another high rise restaurant in London, situated on the 34th floor of the Shard as part of the Shangri La Hotel. This time we were here for their afternoon tea. Given its prestigious location and it's fancy decor they could have improved vastly on their service and quality of food. There was only two staff present meaning service was slow and forgetful. We had to ask several times for our food and tea to be refilled yet sadly even to the end, my parent's tea never got refilled. Would have helped if they wrote the order down on paper. However the price somewhat made up for the lack of efficiency and we were later told after being seated that the price of £54 for an afternoon tea was actually between two people so essentially it's only £27 for one person which isn't bad compared to other afternoon teas. The platters and tea also had unlimited refills. It was a spacious area, beautifully dressed tables and chairs with gold tassels. With floor to ceiling windows you cannot miss the fantastic views of London. You could hear the live pianist playing from the floor above too. Between eight of us we ordered two Asian inspired afternoon tea and two English afternoon tea to share. As we waited we also made an order of tea from their menu which had a nice varied selection of the classics and the more uncommon ones. However when the tea arrived, more than half were luke warm, mainly the more classic varieties as if they have been made beforehand and just sitting in a jug. A disappointing start already. Asian inspired afternoon tea Savouries consisted mainly of generic Asian starters. The vegetable rice paper roll and mango chutney was one of the poorest additions I've had. It was so bland I felt like I was eating paper. There was no seasoning other than the generic mango chutney you get from a bottle. The rice paper itself was hard and dry as if it had been made hours beforehand and sitting there to dry out. Siew mai with tobiko tasted pre bought and microwaved, lacking sweetness and complexity. There was no bounce or any textural differences to distinguish between the filling, only the addition of the fish roes on top that provided some spark to it. Deep-fried gyoza with spicy mayo. No attempt to be creative. It was barely filled or had any taste from the promised vegetable filing, mainly masked by the hard exterior pastry outside. Again all very one noted, only the spicy fermented broad bean mayonnaise on top that gave it flavour. The only promising dish out of the savouries was the beef sandwich. The beef slice was suprising full of flavour being marinated in ginger and soy beforehand with sweet notes. It was nice and tender and matched well the soft fluffy white bread. English afternoon tea So on the lower tier of the stand contained the platter of sandwiches. Stilton blue cheese, caramelised walnuts, cucumber lacked balance, being much stronger in the cheese masking most of the caramelised walnuts. As much as people may enjoy blue cheese, a lot of people don't so it is a risky sandwich filling to have. Egg and mayo could have been more generous with filling as I tasted more of the bread than the filling itself. The bread also drew out a lot the moisture making it very dry. Smoked salmon was okay but I definitely had better, lacking that richness and oiliness a good slice of smoked salmon should have. Roasted organic chicken, jamón Serano, tomato in a brioche roll- The brioche bun, tasted like it dried out and the jamon was too hard and tough. Luckily the chicken itself was juicy enough and sweet to give it at least some moisture and decent flavour. Tea Poached Prawn, lemon mayonnaise, baby gem was okay. Nice herby mousse, full of flavour and creamy. Sadly the pastry was too dry and hard and breaking away that soft texture. On both the Asian and English afternoon tea, the scones were probably the highlight. Both lovely, fresh buttery and fluffy. On the Asian, it consisted of Oolong scones and on the English, Camomile scones for a more unique touch. They were all very good. The accompanied jams were also delicious and moreish especially the mango jam which was deliciously fruity and sweet. Desserts were pretty good, most of them being quite creative and all freshly made. Sadly I don't remember every individual piece apart from the macaroons that was the only real disappointment. Don't think I've had one that was so dry and brittle. Although the price is better than paying to see the Shard alone, I still feel quite let down my Ting. As nice as the atmosphere was our meal was poorly executed with missing orders. Quality of the savouries were also poor. But I wouldn't dismiss this place completely. It was nice that even those who order an English menu could have their next refills exchanged with an Asian & visa versa. Price and the sweet dishes weren't bad either. They even gave us doggy bags to take away the food we couldn't finish. Just don't come with high expectations

Weeeeeeelllll The staff was nice, prompt and professional It's not their fault that I hate heights It's not their fault that British food, even high end, is sooooooo vastly different than high end Texan It is their fault that they grind up fish and put it even in the butter. Yes the butter has some kind of anchovy's in it. :)

We did the afternoon tea. If you add the glass of champagne the bill will be over 200 pounds with taxes and service charges . The primary thing is the service. You have to twist your neck and look out all the time to get any attention. Otherwise they will just leave you there for hours until dinner starts . Its nice if you have a better seating. But we were blocked by the support bars and it wasn't good . We realized later the people who came there 10 mins after us got a better location which was empty . Our water initially was fine . The lady later totally ignored us and chatting with the family next to us for 15 mins without paying any attention to what we need or our service not even gazing towards us. 1/2 the time we were just getting our heads twisted just looking for tea orders or other things or clear plates . Tea service is supposed to be a very relaxing in most upscale tea places we have experienced in places such as Dubai with excellent service. This is just looks like a don't care tourist trap and they know how bad the service is suckers will come to see the view . The mgmt keep replying to reviews here but we have seen similar service issues reviews from other people and nothing had improved . Waiters have to pay attention to their customers snd atleast check in every 10 mins or so . Not constantly distracted to find someone where you cannot enjoy your time . And the managers should also make sure that waiters are not standing around chatting as if it were a family reunion ignoring other customers who need their stuff taken care of .

Went here for dinner not really expecting much but the food turned out to be super delicious and they threw in a ton of unexpected freebies too. I ordered the venison (£27) and mash potatoes (£5) which were yummy and they threw in a mushroom mousse starter and some petit fours for dessert, plus the standard bread and butter. Service was professional and the decor is how you'd expect it, grand and marbley. Great food with great views of London!

Food was really special Small plates but the taste is amazing and with that view no better place to have food I had my birthday lunch here and also breakfast as we stayed at the shard

Ting is very fancy pants! We went here because my husbands uncle was staying at the hotel and had accumulated enough points for a meal. WINNING! The meal itself was alright, and the presentation absolutely phenomenal. I went for the 4 course meal option and stuck with fish options. The crab ravioli was sure pretty but it was so heavy on the coconut cream/milk/oil/whatever that I didn't get much flavour of the crab. The lobster was also pretty, but nothing memorable. And of course the view is sweet. It's one of those places that you expect to be blown away but you're just... not. Still a cool experience though.