Zarie C.
Google
I’d like to give special recognition to Nancy at Tiong Bahru Bakery at Raffles City for her outstanding service.
From the moment we were served, Nancy was warm, attentive, and genuinely thoughtful. She went beyond the usual expectations — anticipating needs, explaining options clearly, and making us feel truly welcomed rather than just “served.” Her calm professionalism combined with a sincere smile made a real difference to the overall experience.
It’s rare to encounter service that feels both efficient and heartfelt, and Nancy delivered exactly that. She’s a wonderful example of how great people elevate a great brand.