Tivoli Doelen Amsterdam Hotel

We had a truly wonderful experience during our stay! The hotel is perfectly located right in the heart of the city, just on the canal – such a lovely and charming spot. Everything was spotless, clean, and very well maintained.||Breakfast was fresh, delicious, and of high quality – a perfect way to start the day.||A huge thank you to Xanthí at the reception! She was absolutely fantastic – so welcoming and helpful, offering great tips for local food and must-see attractions that made our stay smooth, enjoyable, and truly unforgettable. It’s clear that the whole team works with care and passion to make guests feel at home – and they are definitely succeeding!||The amenities were excellent, the rooms were sparkling clean, and the housekeeping and room service teams were always polite, smiling, and willing to help. Everyone spoke English fluently, and the gentleman at the entrance was also very kind and professional.||We felt safe and comfortable at all times. This is definitely a hotel we would love to come back to – next time with our kids!||Thank you for making our stay so special!

Tivoli Doelen Amsterdam was an absolute delight. Our room had large windows overlooking the canal, creating a peaceful, picture-perfect setting. The stunning fresh flowers, welcome chocolates, and attention to detail throughout the hotel made the stay feel truly special. The staff was warm and attentive, the breakfast was delicious, and the elegant ambiance was unforgettable. Highly recommend for a memorable Amsterdam experience!

We had an unforgettable stay at Tivoli Doelen! The location is absolutely perfect, right by the canals and within walking distance of major attractions. The hotel itself is a beautiful historic building with a lot of charm, yet modern and impeccably clean. Our room was elegant, comfortable and with a lovely view of the canal. The breakfast was a delicious buffet, with a wide variety of fresh options, both sweet and savory. But one of the highlights was the à la carte breakfast menu – a varied, inviting options, all served with care that made our mornings something to look forward to. What really made the difference was the staff, since everyone was friendly, professional, and went out of their way to make us feel welcome. We would definitely come back!

The Doelen is a gracious, comfortable hotel in a perfect location in central Amsterdam. It's easy to walk to fascinating destinations in any direction. The rooms are very comfortable, and the staff is top-notch. The breakfast buffet is wonderful. Eros, one of the friendly staff members at Reception, deserves special mention. He is friendly, efficient, and resourceful, and he goes out of his way to create a special experience for hotel guests. We highly recommend this hotel.

Tivoli is in a great location of the historic part of Amsterdam. The hotel itself is part of the beautiful city’s history. Our stay was unforgettable. A heartfelt thank you to Amber, who went above and beyond to make sure we had the best accommodation and service. The restaurant was also exquisite and we are looking forward to coming back to this amazing property. Thank you for taking care of us during our special occasion!

This is a five-star hotel in terms of design and ambiance—it’s undeniably beautiful and in a great location, with easy access to everything Amsterdam has to offer. However, there were several service-related issues that kept it from feeling like the true five-star experience it aims to provide.||The biggest disappointment was housekeeping. Despite leaving our room by 9:00 AM and not returning until around 4:00 PM, our room wasn’t cleaned for two days. Eventually, I had to find the maid myself just to get fresh towels and toilet paper. She seemed frustrated by the request, which made the situation more uncomfortable. It’s possible our room's location put us late in her schedule, but at this level, that shouldn’t be an excuse. On our last day, the room was finally cleaned—perhaps to check the minibar—but by then, the impression had been made.||There were also some functional issues: the bathroom door didn’t fully close, and the hotel was noisy at night due to nearby nightlife. One evening even involved a police presence outside. During the day, construction blocked the street, adding to the disruption.||On a more positive note, the bartender was fantastic—he learned how to make a drink I requested and kindly got us cappuccinos after dinner. His warmth and attentiveness really stood out.||Overall, the hotel presents itself as a luxurious, five-star property, and it certainly looks the part. But in several important ways, the service just didn’t live up to that standard.

My stay at Tivoli was wonderful. The room with the view of the canal was beautiful and the bed very comfortable. The staff was very friendly and pay attention to details. The omber restaurant and the breakfast were also a great experience they have a lot of options! A great 5 stars hotels with the services that go with !

The LOCATION was pretty good as we walked to all the major attractions. Anne Frank house - 23 min, red district - 7 min, Van Gogh museum - 24 min. |The ROOM was a bit small, even for a superior room with Canal View, with little room for the luggage (no rack either). There was a little hallway with a decent size closet, so we had to squeeze the luggage in there. The bed was pretty comfortable and there was no outside noise during the night. There was a coffee maker and a tiny fridge that was filled with drinks (for purchase).|The BATHROOM was big and the shower was huge. It contained all of the things you needed, like a magnifying mirror, a dryer, shampoo, conditioner, etc. It was really nice and modern.

The building, location are fine, annoying is they offer NO ala carte breakfast service... you must pay 30 e just to walk in regardless of what you want from an uninspired buffet. Coffee and a piece of toast - 30 e !?!!? They need to offer Continental Breakfast- 15 e

Booked through Costco and received the best treatment from Jennifer. Had some chrome cast issues but JJ was dedicated to fixing the problem and was so kind. City views right on the canal were amazing.

We had a fabulous stay here! We were promptly greeted by their friendly staff and the check-in process was very easy. Staff also gave dinner recommendations and information about the area, which was super nice since it was our first time in Amsterdam. The bellman brought our bags up and let us know that this hotel is the oldest in Amsterdam- very cool! The decor was very classy and chic and everything was extremely clean. We had a canal view and it was totally worth the extra cost. The views were amazing! Our room wasn't huge but we weren't expecting it to be. The location is central to a handful of attractions. We were a 15-20 minute walk to everything we wanted to see. We would absolutely recommend staying here if you're in Amsterdam!

Booked through a 3rd party only to learn that, as a result, the services received would be substandard. The rooms were not cleaned properly - actually had to go down to get toilet paper and tissues, the carpet was filthy, and the sink overflowed twice and when on made a constant humming noise. We were offered free breakfast for the laundry list of issues but that was lacking as well. Coffee was served in water glasses because they ran out of clean coffee mugs and the food was bland and cold most times. Before booking at this pseudo 5 star hotel, check out the De L' Europe down the block - a few steps away but a world of difference!

Excellent service. The room is small just like the city, but very nice and clean. It have everything you need from slipper to lip balm. You name it. The bed is king size and very comfortable. Great location, closer to main attractions but not too close where you get all the noises. The receptionists are very helpful and so does the door man. Highly recommended this place. The only downside is that it has only one elevator so going up might take some times. Otherwise, everything is great.

Note this review is coming from an American tourist (and spouse) that are in our early 50s and loved spending a relaxing week in Amsterdam. Absolutely 5 out of 5 stars for our experience at this hotel. Location is PERFECT - super close to everything yet VERY quiet and away from the craziness. Absolutely was an exceptional stay. ALL staff from the doorman to check-in were excellent, and the breakfast staff was truly the best staff I have ever seen. Precious was so friendly and helpful and by the end of our stay anticipated our every need. The lady of Italian heritage could not have been better. And the hostess (I believe of Asian descent) was completely top notch and made us feel like we were family. The rooms are very nice, super clean, and have the best sound insulation I have ever experienced in a hotel. The AC works great if you like it cold at night, the showers are awesome and have great hot water, and the TV has adequate channels in English to keep up with the news at night. Not a complaint at all, but my only "FYI" is that the 5 star hotel rating is not quite equivalent to other 4 and 5 star properties I have stayed at in Asia and North America. However, in Amsterdam there are a number of supposedly 3 star properties that look like places I would never even consider staying, so know you are staying at one of the nicest hotels in the city. Anyway, the experience and my happiness level (AND factoring in the value) is a STRONG 5 out of 5.

This hotel was amazing! The moment we arrived, we were greeted by Bert. He was extremely friendly and helpful. He grabbed our luggage and bags and got them out of our way so we can check-in. The lady who helped us check-in was so friendly. I'm bummed I didn't catch her name, but she was so helpful. While we were checking in, Bert grabbed us a glass of champagne. The lady that helped us, opened up a map of Amsterdam and showed us where everything was, which was very helpful. Bert then led us to our room and gave us a little history about the hotel. It's the oldest hotel in Amsterdam and did undergo some renovations. I was so happy to see that there were USB ports on each side of the bed. That was a huge perk! We also had a Nespresso machine and turn down water every evening. The room was comfortable and came with robes and slippers. The hotel staff went above and beyond to make sure we had everything we need from tools to repair items we had broken during our trip, converters, etc. This place was home.

I definitely recommend this hotel. The location amazing and for the price I think it's a great value. Very friendly staff and the service was fantastic. Really enjoyed breakfast each morning which was included in our week long stay there. Their breakfast area was facing a canal so it provided a very peaceful setting. They also offered a complementary glass of wine during their happy hour. The only complaint I have was that we had carpet in our room and had some stains. I think it's time for them to replace them or better yet, switch to hard wood. With that said, I still give it a 5-star. Great location, beautiful building and wonderful staff. When we return to Amsterdam, this hotel would be our first choice.

Fabulous location. The HN Doelen is central to everything. You are a 5 minute walk from Rembrandt Square where all the restaurants and pubs are, the Leidsestraat shopping district and De Wallen (Red Light District). It's about a 15 minute walk (5 minute cab ride) to the Amsterdam Central Station. The Doelen is situated right on the banks of one of Amsterdam's many canals, and next to my all-time favorite Coffee shop - The Coffee Company, where I spent many mornings unwinding and watching the boats float by. Highlights: - Again, incredible location - huge plus - Free continental breakfast buffet in the lobby dining area every morning - Free wi-fi for an hour per day, available only in the lobby - The staff is friendly and helpful, especially with helping you find your way around town What to watch out for: - The standard sized rooms are a decent size - around 200 sq ft if you count the bathroom. Thankfully, the bathroom is a bit more spacious. - There was a bit of a bug problem. Teeny flies that resembled fruit flies buzzed around in the corners of the room. They kept mostly to the ceiling, and disappeared on the second day. So you may or may not have this experience. - One elevator, so be prepared to take the stairs if you're in a rush - No air conditioning. Due to the constant humidity, you'll probably want to leave your window open. Leaving your window open can cause problems in itself, though. For instance, people party in Amsterdam until 5am. And they party LOUD. It doesn't help that the Doelen is across the street from the University of Amsterdam. Darn you, college kids! *shakes fist in air vigorously* Honestly, it was probably my own fault for going to bed before midnight. Amsterdam is not the place to do that. But seriously, it's a great hotel - especially for the price. If you're looking to be pampered at the Four Seasons, you won't find it in Amsterdam. The Doelen is pretty great. You can get up each morning and get free breakfast (if you'e awake early enough), and everything is literally at your doorstep. I would definitely stay here again.

For a start I have a few gripes about some reviews on tripadvisor/qype/yelp about the TVs and WiFi at this hotel. TV, yeh they are old but I was in Amsterdam and did I want to sit around watching TV when there was so much to see and do. As for WiFi, as far as I was concerned it was more than adequate. If you want better reception go to a more modern hotel. OK, getting off my soapbox. We arrived at about 10.30 am and knew that the room would not be ready until 3.00 pm. The reception desk took in our case so we wouldn't waste a day site seeing. My first impressions were of a grace and style of a rare old hotel. Beautiful decor and extremely friendly, yet professional, reception staff. Arriving later we were given our room on the 4th floor with a wonderful canal view. The bed was extremely comfortable and the room large enough for we two. Yes, the rooms could do with a little make over but, as I have said, it is an old hotel. Towels were changed, unnecessarily, every day. Bathroom could do with a spring clean as there was some mould between the tiles, no problem. Also, only 2 of each, tea and coffee, sachets but I am sure that would have been rectified if I had asked. Perfect city centre position with only minutes to walk to get to anywhere. Overall a nice hotel.

First class hotel with warm smiles and great hospitality. Our room was fantastic with great views of the canal and full of history. Loved it and would comeback again.

Perfect stay in this old but renovated hotel. Staff said it was the oldest hotel in Amsterdam where Van Gogh stay while painting starry night. It's in the center of the canals in Amsterdam. Many great restaurants, shopping, museums, historical sites and coffee shops around. The hotels is newly renovated and super fresh. Absolutely loved our honeymoon stay!

My husband and I spent a couple a days in Amsterdam before getting on a River Cruise. We booked this hotel, and loved it! The staff was very helpful and the rooms were clean. Will book again when back in Europe!

This hotel is perfectly located! It is a beautiful hotel and well cared for. The rooms are somewhat small but very nice. We were treated so well by the staff. They were professional, caring and were there to make our stay pleasant. I can't tell you how very service oriented they all were. Also the breakfast everyday is excellent. A chef to prepare custom made breakfast items with lots of choices. The food delicious. I highly recommend this hotel when in Amsterdam...

This place creeks with history and it is an amazing looking hotel from the outside. Just a real Amsterdam landmark. Now, as is true in all of Amsterdam, hotels are expensive, but I stayed here one night and the staff were wonderful. I arrived early in the morning and I was given a room with a view of the canal on the fourth floor at 8 am. Many hotels in busy tourist sections won't let you check in like this so I was happy. Now I have been to Europe many times so when my room had two single beds I was expecting something like this. In fact, I bet my original booking was for a laundry room sized room. At any rate, my views were amazing, and the bath was spacious and modern. The hotel interior was dated to be sure, and as is common for many European hotels under say $300 Euros a night, there was an old-room feel to the place. Now, this does not mean the room was not clean. Everything was in working order and clean. I was happy with my room, but I know what to expect. Now, this place has real history. Rembrandt painted some of his work from the 3rd floor, and the celebrities who stayed here run the gamut from Queen Victoria, to Austrian Empress Sissi, to the Beatles. I love old places like this. The breakfast buffet is no bargain at 20 Euros but the view from the cafe right on the river is amazing so I went and did it. Helpful staff, great location, rich in history, and central to everything without feeling like you are in a tourist dive (and there are a lot of them) in Amsterdam.

I liked the hotel, it's old , one small elevator and it broke on the day I had to check out. The breakfast room was nice because you could sit there eat and watch the People on their bikes or canal boats go by. You are cold to almost everything . I walked everywhere . The only bad part was the university next door. They party to early morning so you might get woken up.

OK forget everything previously written about this hotel. The place had been through a multi million Euro renovation and was reopened only three months ago. It is stunning! First class all the way. Big rooms with very comfy beds, great showers with upscale toiletries. In house a Beautiful canal side restaurant with gray food and a bar. Free wifi and a newly installed elevator. All this plus lovely beautifully mannered front desk staff, who were extremely kind and accommodating. Excellent Sunday brunch with very high quality ingredients, expensive, but our 8 year old ate for free, and since he ate enough for at least three people I think we broke even on the deal. Stay here. It's superb, you won't regret it. Also, it is supposedly the oldest hotel in Amsterdam and one of Rembrandt's paintings "The Night Watch" supposedly hung on one of it's walls for around 70 years or so.....