TOC Hostel Barcelona

Good location, clean rooms, and nice common areas (both indoors and outdoors). The terrace and pool get sun until early afternoon. The rooms have spacious lockers and rather comfy beds. However, the beds do not have curtains, so you get little to no privacy in the door rooms. Luggage storage before check-in and after check-out requires using paid lockers. When I had an issue with the booking.com app, I asked the receptionist if I could extend my stay directly through them / make a new booking through them. They said no, and I had to make a completely new booking by myself, which resulted me needing to change dorm rooms. Fair enough—but I still had to pay for locker storage while waiting to re-check-in, even though I was staying at the same hostel as the night before. Another downside was the check-in process, which felt very inefficient and slow. On both days I needed to queue for 35-45 minutes to check-in, even though most customers had filled in the online check-in form.

Exactly located in city centre, it is very convenient. Restaurants, bar, coffee shops, supermarkets, metro, bus, shopping are nearby. Most of the staff who served me are good and friendly. The hostel is having great atmosphere and good vibe especially at the bar and living area. They are having all common facilities that we need plus an individual safe box and locker. Need to pay for the towel which is a bit expensive. Please try to avoid to check in during peak hours (3-5 pm) as you will need to wait on the queue and stand for 30 minutes or more. Check in process is very slow and someone could jump on the queue anytime. The receptionist should strongly strict on first come first serve basis. Most of the room doors are extremely loud, so it is annoying and hard to sleep. Shower rooms and toilets for shared dorms are confusing as the pictures displayed on the door are not very clear and not easy to understand.

I had a great stay at this hostel in Barcelona. The location is perfect — close to public transport and major tourist attractions. The staff was very friendly, the common areas are clean and well-maintained, and the included breakfast is varied and satisfying. There was a bit of noise in the rooms at times, as some roommates didn’t fully respect the shared space rules. Still, the overall atmosphere was positive, and I would recommend this hostel for a short stay, whether solo or with friends.

I’m honestly so disappointed with our experience at this hostel. As two female travelers placed in a mixed room with four strangers, we felt genuinely uncomfortable and asked to either upgrade to a private room, switch to another shared room, or cancel our stay altogether. Instead of being met with any understanding, the front desk staff were incredibly rude, dismissive, and showed zero effort to help or accommodate us. The attitude we received was completely unprofessional — they acted like we were a burden for simply asking to feel safe and comfortable. Traveling can already be stressful, and being treated like this made our experience in Barcelona feel tainted. I would not recommend this place to any solo or female travelers who value feeling respected and safe. There are plenty of hostels in the city — I strongly advise looking elsewhere.

I would like to write positive things about this hostel but its definitely one to avoid and I definitely agree with all the negative reviews already posted. Although I found the hostel to be comfortable, a great setting and well located, the disappointment was down to security and poor customer service. A fellow dorm member and myself had our phones stolen on the same day and staff at reception didn't seem to really care. One guy receptionist just looked back, listened to me and smiled as though it was my problem. They did very little to try to help and were not interested in watching back CCTV or going out their way to help. I get the impression robberies always happen here and its just too normal. Management needs to do something about this to clamp down on theft because like me, guests will not return and the hostel will have a bad reputation. Hostel is also not worth the money so I would not recommend. Its also too accessible from the public so anyone can enter, follow you into your dorm and see what they can grab. I spent several hours at the police station logging my incident, which is not what I wanted to experience on holiday. Staff are not friendly enough and don't go that extra mile. Also, my requested breakfast takeaway was next to reception fridge and I kept getting directed to the staff in kitchen area which then redirected me back to reception. I can accept a mistake but there was no apology. Staff have no people skills and my fingerprint wasn't registered for my dorm when I asked. The guy just said use the key card, its the same but I wanted some flexibility when going to the bathroom outside my dorm; instead of taking my key, so I can just use my finger as a more convenient option. That suggested to me that the receptionist was just being lazy and couldn't be bothered. Anyway, I would just avoid this hostel FULL STOP. "You need to be brutal to be better" so be less stubborn and please treat paying guests with more consideration and attention. Take my comments on board whether you wish to follow them or not.

북킹에 올린 리뷰를 실수로 지워서 여기에 씁니다. 간단히 말하자면, 6일간의 숙박동안 인종차별적 경험을 한 것 같이 느껴졌습니다. - - - - - When I arrived, the bed cover was noticeably loose, which made me wonder if they actually clean and change it between guests. I also had a very uncomfortable experience with the staff. Although I had already paid for breakfast, one staff member insisted on checking my room and bed number again, while other guests of different nationalities were not asked the same. He even demanded a breakfast bracelet, which I never saw required for others. I also noticed the staff frowning and pointing at me while talking to another colleague. On another occasion, I tried to enter the bar after hours, and the same staff blocked me by waving his finger at me through the glass, which felt unnecessarily rude. These repeated incidents made me feel singled out and treated unfairly.

We had a great experience staying at TOC Hostel in Barcelona! While the rooms are a bit small, everything was really nice. It was good that the room was only shared with people in our dorm, which kept things more private and secure. The cleanliness throughout the hostel was impressive—from the rooms to the bathrooms and common areas. Another big plus was the convenient locker system. After checking out, we were able to store our luggage safely, which made exploring the city hassle-free. The location is also a huge bonus. It’s quite central, so we were able to walk to many of Barcelona’s main attractions. Overall, we really loved the place. Great vibe, clean and modern facilities, and a super convenient location. Would definitely stay here again!

I was quite disappointed with the way the staff handled luggage storage. Before check-in, I wanted to leave my luggage for a few hours, but was told that free storage wasn’t available and I had to use the paid lockers downstairs. I went ahead and paid for the locker. Later, after checking out, I asked again if I could store my luggage for a short while. There was clearly plenty of space available, but staff told that area was only for guests who were before checking in—not for those who had already checked out. So once again, I had to use the paid lockers. I understand that hotels need to manage space and may seek additional revenue streams, but in this case it felt unnecessarily rigid and profit-driven. For a hotel of this class, I expected more flexible and guest-friendly service. Unfortunately, the overall experience left a negative impression, and I’m not staying here again.

So I have stayed here a total of 3 times . Two times in 2019 and also last night ( Nov 2023) . While this place still remains one of the priciest hostels in Barcelona the quality and service have gone down hill . The internet didn't work for my entire floor . The light in our en-suite bathroom made this loud buzzing sound that kept us up at night . The basement / kitchen area has a strong odor . There was I believe even a racial incident with one of the day time staff who asked me if I was staying here ? And proceeded to question me further after I replied yes .. Also there were a few passive aggressive employees in general ( I.e- turning on music during odd hours 5am to get people to leave common areas ) . I can't recommend staying here unfortunately.

My friend and I stayed in a six-person mixed room at TOC for three nights. Pros: - beds are comfortable enough - decent-sized lockers for bags - lockers for secure protection of small items - nice pool area - reception staff were nice and helpful Cons: - cocktail bar is not ever open (seems weird to say it exists) - limited outdoor hours - bathroom cleanliness is OK but not great - there are not enough hooks in the bathrooms or showers! Overall, this was in a solid transit-accessible location close to lots of Barcelona's sights and restaurants.

TOC Barcelona is the best hostel in the EU. It is very convenient to many sites and the subway. The facility itself it beautiful, from the exterior, the hallway leading to the reception area, and all of the interior. The hostel also has several suites or private rooms too. The vibe and mood is very modern and hip. The perfect place for young travelers. There are daily events in the bar/ common area, a billiards table, great house music, awesome bartenders (Emma made the best Passion fruit Mojito) and specials. I didn't use the laundry or lockers, but they are present and appeared very clean. The terrace is a decent size but the pool is very small. Luckily, there are plenty of beautiful beaches! If and when I return to BCN, I hope to stay at TOC. Unlike, other hostels, I'd suggest that they invest in Satellite TV or subtitle technology; my Spanish/Catalan is limited. Overall, the experience was great! I enjoyed the fob only entry to rooms, where you could also use your finger print to enter. Each room had a theme and or quotes adorning the walls. I loved the overhead shower that was separated from the toilet( which had a motion detector light). Oh and my balcony was an awesome addition. Also, TOC has a few restriction with fines, if broken. For instance the terrace doors must be closed at certain time, no towels or clothes can be hung outside to dry, and no outside guest( the best one, TOC cares about the safety of their guest- they also have security guards). STAY HERE!!!! I'M SURE THE MADRID SITE IS THE SAME TOO!!!!

I really enjoyed my stay here. We got a private room with a double bed and bathroom. My group members stayed in a room with 6 people total, but they liked the size of their room. They have a public space area with food, drinks, books and a pool table. The roof top pool was a little green, so we avoided it. I loved the location, very close to the city center and metro. Would stay again

I had a terrible experience at this hostel. Someone who works at the hostel and had access to our room stole 100 USD and over 100 euros from my wallet that was left INSIDE my room. They also stole my friends money from her wallet. When we told the management what happened they tried to blame us and tell us we left our door open which was not true. The doors are heavy and close no matter what. (We tested it out multiple times and multiple ways, and each time it shut) I was really disappointed because this basically ruined my entire trip. It was very hard to enjoy Barcelona and feel safe after this incindent.