Lee K.
Google
I had one of the worst restaurant experiences here.
We visited for a Valentine’s Day omakase. It was a pre-set course menu, not à la carte, so everything should have been prepared and timed accordingly. I honestly cannot believe they charge $300 per person for this level of food and service.
In an hour and a half, we were served only three dishes. Meanwhile, four other tables that arrived 20 minutes to an hour after us finished their meals, paid, and left — and we still had not received all of our courses.
They even skipped one of the courses and served the next dish without it.
The food was not terrible, but it certainly was not impressive. The steak was served somewhere between lukewarm and cold, clearly losing heat before it reached the table. If I had to say what was the best part of the entire meal, it would honestly be the whipped cream on the dessert.
We went in with very high expectations after hearing that this restaurant was opened 39 years ago by the creator of the California roll. That history made us even more excited to experience it. I even tried to give them the benefit of the doubt, wondering if perhaps the server was new and still learning. However, if a restaurant has been operating for 39 years, proper training of new staff should absolutely be part of their responsibility.
Overall, this was a deeply disappointing experience. We went to celebrate a special day with someone special, hoping to create happy memories, but instead we left feeling upset.