Libi Mirkin
Google
I stayed at Tokyo Dome Hotel for a week in April (8–15) and overall had a very pleasant experience. The location is excellent, right in the heart of Tokyo’s entertainment area with easy access to shopping, attractions, and public transport. The staff was polite and helpful, and both reception and room service are available 24/7, which is a big plus.
The hotel itself is large, with 43 floors and a variety of amenities:
43rd floor: An Italian restaurant with view
42nd floor: A boutique store
41st to 10th floors: Guest rooms
7th floor: Gym and laundry room
4th floor: Japanese restaurant
3rd floor: Buffet breakfast restaurant
2nd floor: A small but convenient store
Rooms are cleaned daily and the overall cleanliness of the hotel was excellent.
There is also a currency exchange machine in the lobby, which is very convenient, though it was out of service on some days.
Pros:
Great central location
Close to the shopping center, supermarket and many restaurants.
LaQua spa is in the mall, ask reception for more details
24/7 reception and room service
Daily housekeeping
Multiple restaurants and food options inside the hotel
Starbucks is a few minutes away
Close to the metro lines (I used 3 different lines)
Currency exchange machine on-site
Beautiful views from the upper floors
Cons:
The gym is not free to use — this was unexpected as it was not clearly stated on Agoda when booking. I specifically chose the hotel for the gym and was disappointed to find out there was an extra charge.
The pool is seasonal and was closed during my stay.
No water refill stations or coolers — only ice machines are available. I believe having at least a basic water tap is essential for a hotel of this level.
The bed was quite hard, not aligned with US or European standards — something to consider if you're used to softer mattresses.
The currency exchange machine in the lobby was out of order on some days.
Overall Impression:
Despite a few small inconveniences, I really enjoyed my stay at Tokyo Dome Hotel and would likely stay again.
A few improvements from management — particularly regarding water tap availability and clearer communication about amenities — would make the experience even better.