Sheila
Google
If I could I would had gave 0 , ordered food on the cell went to pick it up had 2 orders , and my daughter which is disabled, both patties where prefab frozen from frozen prefab made meat I take it, box was not homemade as I would had thought, I couldn't even bite into the pattie told the little girl was waiting on cars she said you will need to message the Facebook with your complaint, the normal thing is the refund or redo the food, but the sign said Employees only on their door to the resturant so your stuck waiting hoping someone would help you here , poor service need more workers , and a way to be able to take your food back to the door or window , I've ate at two places in Barbourville they told me the same thing, so sorry that wasn't what the waitress said and let us know if we can do anything next time, would be a great joint if they had fast workers and would keep your food fresh before giving it to ya, we threw it out . I guess small towns take your money and the customers always right doesn't exist in smaller towns from what I'm seeing . Lesson learned maybe stick with higher chain food if you need a replacement or money back doesn't happen in smaller towns.